Open behaves strangely - 2007

[Norman Goldsmith]

Word 2007, Vista.

Someone played with my friend's computer and now when he chooses the open
command inside of Word and selects a file a little box appears to the left.
Click on the box and a check mark appears. The only way to open the now
selected document is to drop down and click on the Open button.
Double-clicking the file name no longer works. What could have been changed
that would cause Word to behave that way? How can this behavior be undone?

Not sure if this is the correct group - but it is a menu/toolbar problem

Thanks

--
Norman Goldsmith

[Doug Robbins - Word MVP]

See the article "How to re-register Word when problems crop up opening
files� at:

http://www.word.mvps.org/FAQs/AppErrors/ReRegisterWord.htm

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP, originally posted via msnews.microsoft.com

"Norman Goldsmith" <ngold...@sarnoff.com> wrote in message
news:eKEhH7y6...@TK2MSFTNGP05.phx.gbl...

[Graham Mayor]

Doug's suggestion should fix it, but if more radical treatment is
necessary - see http://www.gmayor.com/Document_Not_Found.htm

--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>

"Norman Goldsmith" <ngold...@sarnoff.com> wrote in message
news:eKEhH7y6...@TK2MSFTNGP05.phx.gbl...

[Norman Goldsmith]

Doug & Graham,

There does not seem to be problem with the registration of Word. Clicking on
a link to a document, within a directory display, properly opens Word and
the associated document.

Instead, it appears as if an add-in or a setting has changed the way the
Word interface operates. I've never seen this behavior in any version of
Word. It occurs within Word when you click on the 'Open" command and a
window opens to allow you to select a file. In this case clicking on one of
the displayed Word documents generates a check box to the left of the file
name. Click on the check box and a check-mark appears, and now you can open
the document (without error messages) by clicking on the Open button in the
lower right corner of the selection window. Double clicking the file name -
as I am used to - produces no response and no error message appears, only
frustration.

I take it from your collective responses that you have not seen this
behavior before, nor any obscure Word setting that could create the
condition. I'd send you a snap-shot of the problem, but my friend is a
technological luddite - his machine has no internet connection. He prints
and faxes documents. In fact, now that I showed him that he can open his
documents, he is satisfied with the solution. I'm the one that is mystified.

Thanks for your prompt suggestions,

Norm

"Graham Mayor" <gma...@REMOVETHISmvps.org> wrote in message
news:uavpK$z6KH...@TK2MSFTNGP04.phx.gbl...

[Jay Freedman]

Norm,

This is actually an option setting in Windows Explorer (which I assume
you haven't tried to use on your friend's machine), and it shows up in
Word's dialog because that's just another view of that program.

Open Windows Explorer (which might be called Computer in Vista). Click
Tools > Folder Options > View. Uncheck the box for "Use check boxes to
select items".

--
Regards,
Jay Freedman
Microsoft Word MVP FAQ: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so all may benefit.

[Norman Goldsmith]

Jay,
I won't be able to try this for a day or two, but is sounds so eminently
logical that I'm sure it will work.
Thank you for the insight,
Norm Goldsmith

"Jay Freedman" <jay.fr...@verizon.net> wrote in message
news:1tc1u5d93hqj3u30g...@4ax.com...