"This is a pre-release version of the Compatibility Pack and can open pre-release Office 2007 files only. Do you want to check for a newer version of the Compatibility Pack?"

[Ant]

Hello.

I have a client who is still using old Office 2002/XP SP3 on his old
Windows 2000 SP4 Dell desktop Optiplex GX280 PC. Both his Windows and
Office have all the latest updates from MS updates.

He downloaded a Word docx file through Firefox v3.6 and was unable to
open it due to an error: "This is a pre-release version of the
Compatibility Pack and can open pre-release Office 2007 files only. Do
you want to check for a newer version of the Compatibility Pack?"

I tried uninstalling and reinstalling "Microsoft Office Compatibility
Pack for Word, Excel, and PowerPoint File Formats" from
http://www.microsoft.com/downloads/details.aspx?FamilyId=941B3470-3AE9-4AEE-8F43-C6BB74CD1466
&displaylang=en and redownloading Office 2007 updates from MS updates,
but they did not help. I also saw http://support.microsoft.com/kb/926054
... but that doesn't make sense because I was able to open this document
on my even older Windows XP Pro. SP3 with Office 2000 and Microsoft
Office Compatibility Pack with all the latest updates. It did ask me to
convert from Office 2007 (detected unlike my client's).

Is there a bug/glitch or something with the converter with Office
2002/XP and/or Windows 2000 SP4? Thank you in advance. :)
--
"Ladies and gentlemen, er, we've just lost the picture, but, uh, what
we've seen speaks for itself. The Corvair spacecraft has been taken
over--'conquered', if you will--by a master race of giant space ants.
It's difficult to tell from this vantage point whether they will consume
the captive earth men or merely enslave them. One thing is for certain,
there is no stopping them; the ants will soon be here. And I, for one,
welcome our new insect overlords. I'd like to remind them that as a
trusted TV personality, I can be helpful in rounding up others to...toil
in their underground sugar caves."--Kent Brockman in The Simpsons' Deep
Space Homer (1F13) episode.
/\___/\
/ /\ /\ \ Phil./Ant @ http://antfarm.ma.cx (Personal Web Site)
| |o o| | Ant's Quality Foraged Links: http://aqfl.net
\ _ / Nuke ANT from e-mail address: phi...@earthlink.netANT
( ) or ANT...@zimage.com
Ant is currently not listening to any songs on his home computer.

[Ant]

Hi!

I am still trying to fix this, but I did find
http://support.microsoft.com/kb/926054 ... but the workarounds do not
exist in registry (do not see
HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\12.0\) and
gpedit.msc (can't find that Office2007Converters.adm file anywhere on
the HDD).

Has anyone run into this problem and fixed it?

On 3/16/2010 11:42 PM PT, Ant typed:

> Hello.
>
> I have a client who is still using old Office 2002/XP SP3 on his old
> Windows 2000 SP4 Dell desktop Optiplex GX280 PC. Both his Windows and
> Office have all the latest updates from MS updates.
>
> He downloaded a Word docx file through Firefox v3.6 and was unable to
> open it due to an error: "This is a pre-release version of the
> Compatibility Pack and can open pre-release Office 2007 files only. Do
> you want to check for a newer version of the Compatibility Pack?"
>
> I tried uninstalling and reinstalling "Microsoft Office Compatibility
> Pack for Word, Excel, and PowerPoint File Formats" from
> http://www.microsoft.com/downloads/details.aspx?FamilyId=941B3470-3AE9-4AEE-8F43-C6BB74CD1466
>
> &displaylang=en and redownloading Office 2007 updates from MS updates,
> but they did not help. I also saw http://support.microsoft.com/kb/926054
> ... but that doesn't make sense because I was able to open this document
> on my even older Windows XP Pro. SP3 with Office 2000 and Microsoft
> Office Compatibility Pack with all the latest updates. It did ask me to
> convert from Office 2007 (detected unlike my client's).
>
> Is there a bug/glitch or something with the converter with Office
> 2002/XP and/or Windows 2000 SP4? Thank you in advance. :)
--

"... Something wrong with the gun," he said. "But what if there is?
They'll get it right again. And even if there's a delay, how can it
alter the end? It's just men and ants. There's the ants builds their
cities, live their lives, have wars, revolutions, until the men want
them out of the way, and then they go out of the way. That's what we are
now -- just ants. Only --" "Yes," "We're eatable ants..." --H.G. Wells'
The War of the Worlds
/\___/\ Phil./Ant @ http://antfarm.ma.cx (Personal Web Site)
/ /\ /\ \ Ant's Quality Foraged Links: http://aqfl.net
| |o o| |
\ _ / If crediting, then use Ant nickname and AQFL URL/link.
( ) If e-mailing, then axe ANT from its address if needed.
Ant is currently not listening to any songs on this computer.

[Graham Mayor]

If the registry key doesn't exist - add it.
Either add it manually or save the following from Notepad as a text file
called (say) patch.reg

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\12.0\Word\Security\FileOpenBlock]
"Word12BetaFilesFromConverters"=dword:00000000

and merge it with the registry.

--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>

"Ant" <a...@zimage.comANT> wrote in message
news:OCgowAn3...@TK2MSFTNGP05.phx.gbl...

[Ant]

Thanks. I will try that next time I see him and his computer. :)

On 4/17/2010 9:57 PM PT, Graham Mayor typed:

> If the registry key doesn't exist - add it.
> Either add it manually or save the following from Notepad as a text file
> called (say) patch.reg
>
> Windows Registry Editor Version 5.00
>
> [HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\12.0\Word\Security\FileOpenBlock]
> "Word12BetaFilesFromConverters"=dword:00000000
>
>
> and merge it with the registry.
--

"Don't be no Ant-Man. An Ant-Man has very low horizons." --Forrest Gump