Problems deleting text in WinWord 97
B.Rumary
and wonder if this is a common problem? The files concerned were mostly
originally began in WinWord 95 and WW 97 is set to save files in WW 95
format, for compatibility with other users.
The problem comes when I try to delete or move certain sections of
text. This causes WinWord to crash, with the following fault message:-
=============================================
WINWORD caused an invalid page fault in
module MSO97.DLL at 0177:30705007.
Registers:
EAX=030122c0 CS=0177 EIP=30705007 EFLGS=00210216
EBX=000003e8 SS=017f ESP=0062e2d8 EBP=00002005
ECX=03011e7c DS=017f ESI=03010000 FS=5307
EDX=00007bbb ES=017f EDI=0301ffff GS=0000
Bytes at CS:EIP:
66 89 54 02 fe 33 d2 66 8b 56 02 03 d6 3b ca 0f
Stack dump:
00000444 00000001 030146f4 0000036c 00000444 00000005 000003e8 00000000
309def10 0062e438 00000000 ffff8005 0007222d 00000000 3007af1f 0062e344
=============================================
When I restart WinWord and try to access the file that caused the
crash, I get the following message:-
F:\xxxx\xxxx is being used by B.Rumary. Do you want to make a copy?
The only way to get back into the original file (not make a copy) is to
reboot Windows.
This "delete crash" seems mostly to occur when I select a section of
text and then delete or move it, but it can sometimes happen when I try
to delete a single letter with either the [delete] or [backspace] keys.
It _always_ happens when I use Ctl+del (delete to end of line)
facility. Sometimes it will happen quite often, other times I can use
WinWord for quite a while with no problems.
I have also noted that the "autosave" does not seem to work with very
big files.
Has anyone else had these problems with WinWord 97? I have never had
this sort of thing happen with WinWord 95. I am using Windows 98 SE,
but I had the same trouble with Windows 95.
Cindy Meister -WordMVP-
From the sound of it, the files are slightly damaged - not unheard of when
moving the older file formats into Word97. Compounding the problem,
certainly, is the fact that Word is having to juggle conversion
information, since you never completely save the file in Word97.
When Word97 opens a file in Word6/95 file format, it performs a
conversion. But the old file format information is not completely removed
from the file at this time, nor when you save and close it. Only when a
file saved in Word97 format is opened a second time in Word97 is the old
conversion information discared (one hopes!).
Is there an important reason that you continue to save files back to the
old file format?
> I have been having constant problems when deleting text in WinWord 97
> and wonder if this is a common problem? The files concerned were mostly
> originally began in WinWord 95 and WW 97 is set to save files in WW 95
> format, for compatibility with other users.
>
> The problem comes when I try to delete or move certain sections of
> text. This causes WinWord to crash, with the following fault message:-
>
> =============================================
> WINWORD caused an invalid page fault i
>
Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister
http://www.mvps.org/word
http://go.compuserve.com/MSOfficeForum
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B.Rumary
> From the sound of it, the files are slightly damaged - not unheard of when
> moving the older file formats into Word97. Compounding the problem,
> certainly, is the fact that Word is having to juggle conversion
> information, since you never completely save the file in Word97.
>
> When Word97 opens a file in Word6/95 file format, it performs a
> conversion. But the old file format information is not completely removed
> from the file at this time, nor when you save and close it. Only when a
> file saved in Word97 format is opened a second time in Word97 is the old
> conversion information discared (one hopes!).
>
the text. I'll try re-seeting the default document save to WinWord 97, and
see if the problem goes away.
> Is there an important reason that you continue to save files back to the
> old file format?
>
I did it to keep compatibility with a colleague who was still using WinWord
95. However I suppose I could always to a "save as" to WinWord 6/95 format of
a specific document if I need to send it to him.
Brian Rumary, England
Cindy Meister -WordMVP-
> > Is there an important reason that you continue to save files back to the
> > old file format?
> >
> I did it to keep compatibility with a colleague who was still using WinWord
> 95. However I suppose I could always to a "save as" to WinWord 6/95 format of
> a specific document if I need to send it to him.
>
That should work, as long as you aren't using any Word97 features that Word95
doesn't support. In general, the greatest problems seem to occur with graphics
that are "floating" in Word97 and EQuation Editor formulas (since 97 has a
different EQ Editor).