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Word is corrupted - second time

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Peter

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Jun 19, 2003, 5:51:19 AM6/19/03
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I have had this problem twice. After loading word files
e-mailed from a Mac word starts to fail with an
application error. No matter what file is loaded it
fails in 5-30 seconds. Even a new file fails.

After using Dell service, running word repair and finally
deleting and reinstalling office it still failed.

The only solution was to reinstall XP Home.

The machine has up to date virus software and ad-aware
run.

The same problem has no happened again. Any ideas would
be much appreciated!

Suzanne S. Barnhill

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Jun 19, 2003, 12:58:34 PM6/19/03
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See http://www.mvps.org/word/FAQs/AppErrors/ProbsOpeningWord.htm

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word

"Peter" <ga...@petergalen.com> wrote in message
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Selp

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Jun 23, 2003, 2:56:10 PM6/23/03
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Could it be that the latest Mac office does not add the extention ".doc" (it
is somehow embedded) - try saving the attachment/s to a spare folder then
renaming them with the "doc" extention added (make sure your option are set
up for this - ie in windows exporer tools options view then click so that it
showshiddend files and does not hid anything)

Les


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