WORD2000 Does Not Open Document

[Pierre]

Hi to all the helpful people out there :)

HARDWARE: 533 PIII Celeron PC, with 128MB RAM, 10 GB HDD

SOFTWARE: MS Office 2000 Professional and others

PROBLEM: WORD 2000 have been running faultlessly for mny months now, until
yesterday, when the following happens:

1] WORD is not open

2] Click on any *.doc file to open

3] WORD starts normally, but does not open the particular document we
clicked on.

4] Still the open WORD, we are able to access any WORD document and proceed
to open it as usual

Paragraph 3 needs a solution, please.

Thanks for reading this and helping out.

Pierre Smith
South Africa

[Jay Freedman]

Hello, Pierre,

From the symptoms, I'll guess that the file association for Word documents
is damaged. I can tell you what I have on Windows NT 4, and it should be the
same if you're using Windows 98 or Windows 2000.

With Word closed, open Windows Explorer. On the View menu, click Folder
Options and go to the File Types tab. Select "Microsoft Word Document" and
click the Edit button. In the Actions list, select Open and click the Edit
button.

In the "Application used to perform action" box should be the path to
Winword.exe, in quotes, followed by the /n switch. Mine says

"C:\Program Files\Microsoft Office\Office\WINWORD.EXE" /n

but your path may be different.

The "Use DDE" box should be checked. The "DDE Message" box should say

[REM _DDE_Direct][FileOpen("%1")]

The "Application" box should say

WinWord

and the "Topic" box should say

System

The "DDE Application Not Running" box is empty. Once everything is correct,
click OK in each dialog. You may need to reboot the system to make any
changes take effect.

Good luck,
Jay

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