Normal Template annoyance
AJB
that normal.dot is in use by another user. Then I need to click
"exit" again, and the program asks whether I want to save the "new"
version of normal.dot - which I do not.
This problem arises about 80% of the time when I exit out of Word and
I'm wondering if there is a fix, etc?
Thanx in advance.
Suzanne S. Barnhill
--
Suzanne S. Barnhill
Microsoft Word MVP
Words into Type
Fairhope, AL USA
AJB <ajb...@yahoonope.com> wrote in message
news:mgrvds056evtdntr4...@4ax.com...
Cora Aquino Yockers
users should not share a Normal.dot because it causes all kinds of problems.
- Cora A. Yockers
Productivity Point International
www.propoint.com
For the benefit of all participants, please respond to the newsgroup, not to
me.
---
Terry Farrell
to add to those answers, if this is a stand alone computer, make sure that
you only have one instance of Normal.dot by searching the hard disk from
Explorer. If there is only one copy, make sure it isn't set to Read Only.
Also make sure it is located in the correct default folder: one problem I
have found recently is that when upgrading from W97 to W2000, two
normal.dots can be found. Win2000, Win/NT and Win98 seem to locate the
normal.dot in different locations and I am not convinced that the Office
installer gets it right every time, leaving an old version in one location
and a new version in the new default location.
But as has already been suggested to you, if this has started suddenly, take
full precautions against a possible Word Macro Virus infection,
--
Terry Farrell - MSMVP Word
Please keep replies in the Newsgroup.
This enables everyone to share the problem
and other experts to bring their expertise.
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AJB
<terryf...@msn.com> wrote:
>Hi,
>
>to add to those answers, if this is a stand alone computer, make sure that
>you only have one instance of Normal.dot by searching the hard disk from
>Explorer. If there is only one copy, make sure it isn't set to Read Only.
>Also make sure it is located in the correct default folder: one problem I
>have found recently is that when upgrading from W97 to W2000, two
>normal.dots can be found. Win2000, Win/NT and Win98 seem to locate the
>normal.dot in different locations and I am not convinced that the Office
>installer gets it right every time, leaving an old version in one location
>and a new version in the new default location.
Thanks everyone for your replies. To update:
1. I'm running it on a brand-new standalone computer that came
pre-loaded with Word 2000.
2. I did a "find" search for normal.dot, and got only one hit.
3. I checked the default template directory and found a temp file
named "~?Normal.dot" which I have placed in the recycle bin. This
file is invariably created when I get the alert I mentioned in my
original message.
4. I performed a virus scan and nothing was found.
Evelyn
With all programs closed, do a hunt for and delete any *.tmp and ~$ files.
Scan and defrag.
If you aren't using an up-to-date Anti-virus (and you really should) then
download
InnoculatIT (link on my Links webpage). It's free and easy to use.
--
Love
Evelyn
http://www.woolston.greatxscape.net/
Reply via Newsgroup only
"Cora Aquino Yockers" <cks_...@yahoo.com> wrote in message
news:eAJNPtEm$GA.258@cppssbbsa05...
> This could happen if you're on a network and share a Normal.dot. Ideally,
> users should not share a Normal.dot because it causes all kinds of
problems.
>
> - Cora A. Yockers
> Productivity Point International
> www.propoint.com
>
> For the benefit of all participants, please respond to the newsgroup, not
to
> me.
> ---
>
Terry Farrell
temp files after a GPF can be a real problem in Word. Search the hard drive
for *.tmp and delete all that you find (you usually need to reboot to do
this as some of the temp files will be windows locks),
Terry
"AJB" <ajb...@yahoonope.com> wrote in message
news:joo1esgo8vjimmin0...@4ax.com...
: On Tue, 28 Mar 2000 10:34:30 +0100, "Terry Farrell"
:
dayd...@my-deja.com
<mgrvds056evtdntr4...@4ax.com>,
AJB <ajb...@yahoonope.com> wrote:
> Oftentimes when I try to shut down Word 2000, I
get an alert stating
> that normal.dot is in use by another user. Then
I need to click
> "exit" again, and the program asks whether I
want to save the "new"
> version of normal.dot - which I do not.
>
> This problem arises about 80% of the time when
I exit out of Word and
> I'm wondering if there is a
> This is my problem exactly! Please email if you
have helpor suggestion!
Sent via Deja.com http://www.deja.com/
Before you buy.
dayd...@my-deja.com
AJB <ajb...@yahoonope.com> wrote:
> Oftentimes when I try to shut down Word 2000, I get an alert stating
> that normal.dot is in use by another user. Then I need to click
> "exit" again, and the program asks whether I want to save the "new"
> version of normal.dot - which I do not.
>
> This problem arises about 80% of the time when I exit out of Word and
>
> Thanx in advance.
fix!! I also get error message: This program has performed an illegal
operation and will be shut down. This, and the above, happens 100% of
the time.
daydreamz
> Hi- I have renamed deleted Normal.dot.and Word recreated it still
with errors. Still: "In use by another application or user". I am not
on network- home pc.Still says, "Changes have been made to the Global
template, Normal.dot, do I want to save them?" and,"this has performed
an illegal operation and will be shut down. Reinstall won't work.
Goback won't work. I have Norton running and updated. If this is Macro
virus- how do I get rid of it? Can't see anything at Windows update to
help.How do I get rid of virus if this, indeed is one? Any and all
replies appreciated.(Also: see site postings at Wopr.com)This is
driving me nuts. Thanx in advance for replies.
Beth Melton
Did you search for and delete all *.tmp files as Terry suggested? Exit
Word and do this first.
Another temp file to search for would be Owner files. It sounds like
part of your problem is that the Owner file for Normal.dot has been
left behind. The Owner file is automatically created when a file is
opened, and deleted when the file is closed properly. When you open a
file Word searches for the Owner file. If found then you get the "This
file in use" message.
An Owner file looks like ~$FileName and is stored in the folder the
original file resides in. If the file is no longer open these should
be deleted. To my knowledge there aren't any other programs that name
their files starting with ~$ other than temp files, but it would be
safer to search for the template Owner files and then the document
Owner files.
Here are the search strings
Templates: ~$*.dot
Documents: ~$*.doc.
~~~~~~~~~~
Hope this helps,
Beth Melton
Please post replies/further questions to the newsgroup so that all may
benefit.
daydreamz wrote in message <8cjur6$obm$1...@nnrp1.deja.com>...
Terry Farrell
And the add to Beth's reply, make sure there is only one instance of
normal.dot located on your computer too,
Terry
"daydreamz" <dayd...@my-deja.com> wrote in message
news:8cjur6$obm$1...@nnrp1.deja.com...
:
: > Hi- I have renamed deleted Normal.dot.and Word recreated it still
daydreamz
Start> run> type in : regedit, hit enter.Then, just as if you were
using Windows Explorer, browse to the following registry key:HKEY-
CURRENT-USER\Software\Microsoft\Office\9.0\Word. Select the Word
folder. Go to the menu and hit: Registry-Export. Give it a name, any
name, and save it to your desktop. Then right click on the Word folder
and hit delete. Close registry window. Relaunch Word.Then delete the
registry copy from your desktop. BE VERY CAREFUL USING REGEDIT. This
worked for me.