Problem with Web based client

[jcrompton]

My remote desktop connection works fine when I connect with a Remote Desktop client. However when I connect with a web based connection I get the following error -- this happened out of the blue after successful use for over 2 years.
Any ideas??? ...

error as follows:

timed out. Please try connecting to the remote computer again." const L_DisconnectIdleTimeout_ErrorMessage = "The remote session was ended because the idle timeout limit was reached. This limit is set by the server administrator or by network policies." const L_DisconnectLogonTimeout_ErrorMessage ="The remote session ended because the total logon time limit was reached. This limit is set by the server administrator or by network policies." const L_ProtocolErrWITHCODE_ErrorMessage = "Client disconnected due to internal protocol error: " const L_LicensingTimeout_ErrorMessage = "A licensing error occurred while the client was attempting to connect (Licensing timed out).Please try connecting to the remote computer again." const L_LicensingNegotFailed_ErrorMessage = "The remote computer disconnected the session because of an error in the licensing protocol.Please try connecting to the remote computer again or contact your server administrator." const L_DisconnectRemoteByServerTool_ErrorMessage = "The remote session to the remote computer was ended by means of an administration tool.Your administrator might have ended your connection." const L_LogoffRemoteByServer_ErrorMessage = "The remote session was disconnected because your session was logged off at the remote computer.Your administrator or another user might have ended your connection." const L_DisconnectByOtherConnection_ErrorMessage = "The remote session was disconnected because another user has connected to the session." const L_ConnectionBroken_ErrorMessage = "The connection to the remote computer was broken. This may have been caused by a network error.Please try connecting to the remote computer again." const L_ServerOutOfMemory_ErrorMessage = "The connection was disconnected because the remote computer is low on memory." const L_LicenseInternal_ErrorMessage = "The remote session was disconnected because there was an internal error in the remote computer's licensing protocol." const L_NoLicenseServer_ErrorMessage = "The remote session was disconnected because there are no Terminal Server License Servers available to provide a license.Please contact the server administrator." const L_NoLicense_ErrorMessage = "The remote session was disconnected because there are no Terminal Server client access licenses available for this computer.Please contact the server administrator." const L_LicenseBadClientMsg_ErrorMessage = "The remote session was disconnected because the remote computer received an invalid licensing message from this computer." const L_LicenseHwidDoesntMatch_ErrorMessage = "The remote session was disconnected because the Terminal Server client access license stored on this computer has been modified." const L_BadClientLicense_ErrorMessage = "The remote session was disconnected because the Terminal Server client access license stored on this computer is in an invalid format." const L_LicenseCantFinishProtocol_ErrorMessage = "The remote session was disconnected because there were network problems during the licensing protocol.Please try connecting to the remote computer again." const L_LicenseClientEndedProtocol_ErrorMessage = "The remote session was disconnected because the client prematurely ended the licensing protocol." const L_LicenseBadClientEncryption_ErrorMessage = "The remote session was disconnected because a licensing message was incorrectly encrypted." const L_CantUpgradeLicense_ErrorMessage = "The remote session was disconnected because the local computer's client access license could not be upgraded or renewed.Please contact the server administrator." const L_LicenseNoRemoteConnections_ErrorMessage = "The remote session was disconnected because the remote computer is not licensed to accept remote connections.Please contact the server administrator." const L_DecompressionFailed_ErrorMessage = "The remote session was disconnected because of a decompression failure at the client side. Please try connecting to the remote computer again." const L_ServerDeniedConnection_ErrorMessage ="The client could not establish a connection to the remote computer.The most likely causes for this error are:1) Remote connections might not be enabled at the remote computer.2) The maximum number of connections was exceeded at the remote computer.3) A network error occurred while establishing the connection." sub window_onload() if not LCase(Navigator.CpuClass) = "x86" then msgbox L_PlatformCheck_ErrorMessage end if if not autoConnect() then Document.all.editServer.Focus end if end sub function autoConnect() Dim sServer Dim iFS, iAutoConnect sServer = getQS ("Server") iAutoConnect = getQS ("AutoConnect") iFS = getQS ("FS") if NOT IsNumeric ( iFS ) then iFS = 0 else iFS = CInt ( iFS ) end if if iAutoConnect <> 1 then autoConnect = false exit function else if iFS < 0 or iFS >= Document.all.comboResolution.options.length then iFS = 0 end if if IsNull ( sServer ) or sServer = "" then sServer = window.location.hostname end if Document.all.comboResolution.selectedIndex = iFS Document.all.Server.value = sServer btnConnect () autoConnect = true end if end function function getQS ( sKey ) Dim iKeyPos, iDelimPos, iEndPos Dim sURL, sRetVal iKeyPos = iDelimPos = iEndPos = 0 sURL = window.location.href if sKey = "" Or Len(sKey) < 1 then getQS = "" exit function end if iKeyPos = InStr ( 1, sURL, sKey ) if iKeyPos = 0 then sRetVal = "" exit function end if iDelimPos = InStr ( iKeyPos, sURL, "=" ) iEndPos = InStr ( iDelimPos, sURL, "&" ) if iEndPos = 0 then sRetVal = Mid ( sURL, iDelimPos + 1 ) else sRetVal = Mid ( sURL, iDelimPos + 1, iEndPos - iDelimPos - 1 ) end if getQS = sRetVal end function sub checkClick if Document.all.Check1.Checked then Document.all.tableLogonInfo.style.display = "" Document.all.editUserName.Disabled = false Document.all.editDomain.Disabled = false else Document.all.tableLogonInfo.style.display = "none" Document.all.editUserName.Disabled = true Document.all.editDomain.Disabled = true end if end sub sub OnControlLoad set Control = Document.getElementById("MsRdpClient") if Not Control is Nothing then if Control.readyState = 4 then Document.all.connectButton.disabled = FALSE end if end if end sub sub BtnConnect Dim serverName 'server if not Document.all.Server.value = "" then serverName = Document.all.Server.value else serverName = Document.location.hostname end if serverName = trim(serverName) MsRdpClient.server = serverName 'serverName name text Document.all.srvNameField.innerHtml = serverName 'Username/Domain if Document.all.CheckBoxAutoLogon.checked then MsRdpClient.UserName = Document.all.UserName.Value MsRdpClient.Domain = Document.all.Domain.Value end if 'Resolution MsRdpClient.FullScreen = FALSE select case document.all.comboResolution.value case "1" MsRdpClient.FullScreen = TRUE resWidth = screen.width resHeight = screen.height case "2" resWidth = "640" resHeight = "480" case "3" resWidth = "800" resHeight = "600" case "4" resWidth = "1024" resHeight = "768" case "5" resWidth = "1280" resHeight = "1024" case "6" resWidth = "1600" resHeight = "1200" end select MsRdpClient.DesktopWidth = resWidth MsRdpClient.DesktopHeight = resHeight MsRdpClient.Width = resWidth MsRdpClient.Height = resHeight 'Device redirection options MsRdpClient.AdvancedSettings2.RedirectDrives = FALSE MsRdpClient.AdvancedSettings2.RedirectPrinters = TRUE MsRdpClient.AdvancedSettings2.RedirectPorts = FALSE MsRdpClient.AdvancedSettings2.RedirectSmartCards = FALSE 'FullScreen title MsRdpClient.FullScreenTitle = L_FullScreenTitle_Text & "(" & serverName & ")" 'Display connect region Document.all.loginArea.style.display = "none" Document.all.connectArea.style.display = "block" 'Connect MsRdpClient.Connect end sub -->

Remote Desktop Web Connection

Type the name of the remote computer you want to use, select the screen size for your connection, and then click Connect.

When the connection page opens, you can add it to your Favorites for easy connection to the same computer.

Server:


Size:
Full-screen 640 by 480 800 by 600 1024 by 768 1280 by 1024 1600 by 1200
Send logon information for this connection

[Jim Hubbard]

Seems like you are having problems accessing the web server on the PC you
are connecting to. Can you access any web pages on the machine you are
trying to control?

Jim Hubbard
Hubbard Software

"jcrompton" <jcro...@discussions.microsoft.com> wrote in message
news:5BDD1B2E-B73F-4678...@microsoft.com...

[jcrompton]

Yes I can - everything on the server (one being accessed) and the client works normally otherwise. I can even access the "server" machine fine if I use a client application to access it. It only happens when I try to go through the web i.e., http://<ip address>/tsweb to try to access the other machine. I need to do this because sometime when I travel I have to use computers that don;t have the remote desktop application installed.

[Jeffrey Randow (MVP)]

I have addressed this issue the past few days.. What resolution have
you gotten? Check back to your past postings..

Jeffrey Randow (Windows Networking & Smart Display MVP)
jeffreyr...@remotenetworktechnology.com

Please post all responses to the newsgroups for the benefit
of all USENET users. Messages sent via email may or may not
be answered depending on time availability....

Remote Networking Technology Support Site -
http://www.remotenetworktechnology.com
Windows XP Expert Zone - http://www.microsoft.com/windowsxp/expertzone

[Jim Hubbard]

Have you tried a re-install of tsweb stuff?

"jcrompton" <jcro...@discussions.microsoft.com> wrote in message

news:3EF2EA7D-0AD1-4B36...@microsoft.com...

[jcrompton]

I sure did -- I even tried making sure that I had manually deleted any remaining folders like the inet folder in the root of c drive etc. Any other ideas?

[Jim Hubbard]

hmmmmm.......let me think about it and I'll get back with you tomorrow
night.....

"jcrompton" <jcro...@discussions.microsoft.com> wrote in message

news:99B2805A-7E2E-4E19...@microsoft.com...

[jcrompton]

My apologies -- but I could not find where you had addressed this issue anywhere. Itried the fix that was listed for the Sasser worm issue but this is a whole different issue in that the Remote desktop connection still works as long as you use the client but I also need to be able to connect via the web based tsweb app, which is what suddenly quit working. Any further guidance?

[jcrompton]

Thanks

[jcrompton]

I just found an interesting thing -- I set up the web client to connect through a different port on my router instead of the default port , 80. When I went to the page http://<ip address>:port/tsweb I then got a clean page without all of the errors! However when I tried to connect "full screen" I got an error on page error in the bottom left corner of my browser. However if I connected at anyhting less than "full screen" it worked like a charm.

Strange behavior -- any ideas?? I hope others get soemthing out of this

[jcrompton]

I just found an interesting thing -- I set up the web client to connect through a different port on my router instead of the default port , 80. When I went to the page http://<ip address>:port/tsweb I then got a clean page without all of the errors! However when I tried to connect "full screen" I got an error on page error in the bottom left corner of my browser. However if I connected at anyhting less than "full screen" it worked like a charm.

Strange behavior -- any ideas?? I hope others get soemthing out of this

[Jim Hubbard]

Is ASP enabled on your IIS?

"jcrompton" <jcro...@discussions.microsoft.com> wrote in message

news:658879A6-EAC9-4F6D...@microsoft.com...

[jcrompton]

Not totally sure of all the steps that I need to carry out to enable this or to be sure that it is enabled. I looked it up but it was a bit confusing!

[Jim Hubbard]

-Installing Asp is easy ...

1.. In Control Panel, click Add/Remove Programs.
2.. Click Add/Remove Windows Components, and then select the Internet
Information Services check box.
3.. In the Windows Component Wizard, click Next, and follow the on-screen
instructions.

"jcrompton" <jcro...@discussions.microsoft.com> wrote in message

news:ED7CB647-6A70-45BD...@microsoft.com...

[Jeffrey Randow (MVP)]

Maybe a proxy, perhaps?

Jeffrey Randow (Windows Networking & Smart Display MVP)
jeffreyr...@remotenetworktechnology.com

Please post all responses to the newsgroups for the benefit
of all USENET users. Messages sent via email may or may not
be answered depending on time availability....

Remote Networking Technology Support Site -
http://www.remotenetworktechnology.com
Windows XP Expert Zone - http://www.microsoft.com/windowsxp/expertzone

[jcrompton]

Sorry I didn;t understand exactly what asp was. It was infact already installed!

[anon...@discussions.microsoft.com]

Still have been unable to resolve this issue. Do you have
any other ideas? Is there a place this has been addressed
before?

>.
>

[JpH]

Since a couple of days I keep getting the same problem. Trying to connect via TSWeb Internet Explorer gives the following error:

***
A runtime error has occurred. Do you wish to debug?
Line: 303
Error: Type mismatch: 'OnControlLoad'.
***

Clicking "no" to this debug-question shows part of the default.html-script in InterNet Explorer (as jcromptom quoted: "timed out. Please (...) connection to the same computer").

Keep getting this error while connecting from another computer over the internet by http://ip:port/tsweb as well as during connecting directly from my own computer by http://hostname:port/tsweb.

At the same time, the IIS Service Default WebPage (INetPub/wwwroot/iisstart.asp) has started giving script errors.

Before, both scripts worked out fine. Problems occurred out of the blue.

It seems to me the scripts suddenly are not run properly, maybe as a result of some lately installed security patch. Don't know for sure if that's it, and certainlay cannot find out which patch would be the problem .......

any suggestions?

[JpH]

Problem found ...

Tackled the problem by disabling all running programs (virus scanner, third-party fire-wall, FTP server and the like). Then the IIS Web Service / Remote Desktop worked perfectly as ever before. By starting up background processes again, it appears that - at least in my case - the latest version of ZoneAlarm (free edition, version 5.0590) is interfering with the Win XP IIS Services.

Checked out their site, and the Zone Alarm team is aware of the problem: http://forums.zonelabs.com/zonelabs/board/message?board.id=win_za_msgs&message.id=5395.
Reverting to a previous version resolves the problem.

I hope this will help some others as well.

Regards,

JpH.

[Jeffrey Randow (MVP)]

You don't have the ActiveX control installed...

From a past posting:
This most likely indicated a problem with the TS ActiveX control . Go
in to IE Options, and look at the installed Objects (either by using
Tools->Internet Options::Settings->View Objects, or by opening
Explorer and navigating to C:\Windows\Downloaded Program Files). You
should see an entry called "Microsoft Terminal Services Control
(redist) (or Microsoft RDC Client Control". If it isn't listed, then
the problem is it isn't installed! If it is installed, try removing it
and letting it reinstall. If this is an XP machine, you can always use
Start->Programs->Accessories->Communication->Remote Desktop
Connection,which in my opinion works a lot better....

Jeffrey Randow (Windows Networking & Smart Display MVP)
jeffreyr...@remotenetworktechnology.com

Please post all responses to the newsgroups for the benefit
of all USENET users. Messages sent via email may or may not
be answered depending on time availability....

Remote Networking Technology Support Site -
http://www.remotenetworktechnology.com
Windows XP Expert Zone - http://www.microsoft.com/windowsxp/expertzone

[JpH]

Jeffrey,

Thank you very much for your quick reply. ActiveX control is not the problem though.
As i said earlier, the problem is due to ZoneAlarm firewall upgrade to version 5. Today I reverted to version 4.5 and everything works fine again.

Just for the record - Indeed the Remote Control Client application works better, however sometimes I need to connect to my computer from a work station on which I don't have setup permissions. In that case, TSWeb is a good alternative.

Thanks for your help anyway!

Regards,

JpH.

[Jeffrey Randow (MVP)]

I guess ZA was filtering the ActiveX control.. Weird... (but then I
don't use ZoneAlarm)

In the other case, you may find instances when you won't be able to
use the web client if it has not been installed prior or depending on
the ActiveX security settings...

Jeffrey Randow (Windows Networking & Smart Display MVP)
jeffreyr...@remotenetworktechnology.com

Please post all responses to the newsgroups for the benefit
of all USENET users. Messages sent via email may or may not
be answered depending on time availability....

Remote Networking Technology Support Site -
http://www.remotenetworktechnology.com
Windows XP Expert Zone - http://www.microsoft.com/windowsxp/expertzone

On Wed, 30 Jun 2004 07:34:01 -0700, JpH