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Remote desktop and updates not working. Whah...?

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joanne...@hotmail.com

unread,
Oct 24, 2006, 7:07:07 AM10/24/06
to
My remote desktop has suddenly stopped working. I can connect to the
server with checkpoint, but not to my work PC. Also, I can't
auto-update internally on any programs, as I get a hang, a "socket
error" or a message saying I am not connected to the internet (I am).
Browsing and email is fine, and I checked for spyware and viruses with
a clean bill.

Robert L [MVP - Networking]

unread,
Oct 24, 2006, 10:50:22 AM10/24/06
to
Can you ping the remote desktop? If yes, can you telnet port 3389?

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com

joanne...@hotmail.com

unread,
Oct 24, 2006, 12:51:23 PM10/24/06
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> ------=_NextPart_000_004D_01C6F751.D2C2C7F0
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> <META content="MSHTML 6.00.2900.2963" name=GENERATOR>
> <STYLE></STYLE>
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> <BODY bgColor=#ffffff>
> <DIV>Can you ping the remote desktop? If yes, can you telnet port 3389?</DIV>
> <DIV><BR>Bob Lin, MS-MVP, MCSE &amp; CNE<BR>Networking, Internet, Routing, VPN
> Troubleshooting on <A
> href="http://www.ChicagoTech.net">http://www.ChicagoTech.net</A> <BR>How to
> Setup Windows, Network, VPN &amp; Remote Access on <A
> href="http://www.HowToNetworking.com">http://www.HowToNetworking.com</A> </DIV>
> <BLOCKQUOTE
> style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
> <DIV>&lt;<A
> href="mailto:joanne...@hotmail.com">joanne...@hotmail.com</A>&gt; wrote
> in message <A
> href="news:1161688027.3...@h48g2000cwc.googlegroups.com">news:1161688027.3...@h48g2000cwc.googlegroups.com</A>...</DIV>My
> remote desktop has suddenly stopped working. I can connect to the<BR>server
> with checkpoint, but not to my work PC. Also, I can't<BR>auto-update
> internally on any programs, as I get a hang, a "socket<BR>error" or a message
> saying I am not connected to the internet (I am).<BR>Browsing and email is
> fine, and I checked for spyware&nbsp; and viruses with<BR>a clean
> bill.<BR></BLOCKQUOTE></BODY></HTML>
>
> ------=_NextPart_000_004D_01C6F751.D2C2C7F0--

I can get to the server but to my work desktop I get PING: transmit
failed, error code 65. Telnet to port 3389 failed

Robert L [MVP - Networking]

unread,
Oct 24, 2006, 2:56:56 PM10/24/06
to
I would check the firewall first. Or these search result may help,

Error code

Ping: transmit failed, error code 10050 or 65 PING: transmit failed, error code 65 · Ping transmit failed error code collections ...
www.chicagotech.net/error%20codes.htm

troubleshooting ping issues

Symptoms: When using ping command, you may receive either of the following: "Transmit failed, error code 65" or "Transmit failed, error code 10050" ...
www.chicagotech.net/troubleshootingping.htm

Network troubleshooting

PING: transmit failed, error code 65 - case study · PING: transmit failed, error code 10050 or PING: Transmit failed, error code 65. ...
www.
chicagotech.net/troubleshooting/ping2.htm 


Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com

joanne...@hotmail.com

unread,
Oct 24, 2006, 5:55:29 PM10/24/06
to
Thanks so much for replying. It's not my firewall. I tried it with and
without two different ones and no difference, Also I can access from
the other ancient computer have, however it's too slow to work on. I
did manage to find out my nephew had "tweaked" a coupl of Remote Access
network settings under My Computer - Computer Management - Services, to
try to play an online gAME. However he "dunno" which ones he
changed.

Jo

> ------=_NextPart_000_00AC_01C6F774.444271B0


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>
> <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
> <HTML><HEAD>
> <META http-equiv=Content-Type content="text/html; charset=iso-8859-1">
> <META content="MSHTML 6.00.2900.2963" name=GENERATOR>
> <STYLE></STYLE>
> </HEAD>
> <BODY bgColor=#ffffff>

> <DIV>I would check the firewall first. Or these search result may help,</DIV>
> <DIV>
> <P class=g><A class=l
> href="http://www.chicagotech.net/error%20codes.htm"><B>Error code</B></A>
> <TABLE cellSpacing=0 cellPadding=0 border=0>
> <TBODY>
> <TR>
> <TD class=j><FONT size=-1><B>Ping</B>: <B>transmit failed</B>, <B>error
> code</B> 10050 or <B>65 PING</B>: <B>transmit failed</B>, <B>error
> code</B> <B>65</B> · <B>Ping transmit failed error code</B> collections
> <B>...</B><BR><SPAN class=a><FONT color=#008000><A
> href="http://www.chicagotech.net/error%20codes.htm">www.chicagotech.net/<B>error</B>%20<B>code</B>s.htm</A>
> </FONT></SPAN></FONT></TD></TR></TBODY></TABLE>
> <P class=g><A class=l
> href="http://www.chicagotech.net/troubleshootingping.htm"><FONT
> color=#663399>troubleshooting <B>ping</B> issues</FONT></A>
> <TABLE cellSpacing=0 cellPadding=0 border=0>
> <TBODY>
> <TR>
> <TD class=j><FONT size=-1>Symptoms: When using <B>ping</B> command, you
> may receive either of the following: "<B>Transmit</B> <B>failed</B>,
> <B>error code 65</B>" or "<B>Transmit failed</B>, <B>error code</B> 10050"
> <B>...</B><BR><SPAN class=a><FONT color=#008000><A
> href="http://www.chicagotech.net/troubleshootingping.htm">www.chicagotech.net/troubleshooting<B>ping</B>.htm</A>
> </FONT></SPAN></FONT></TD></TR></TBODY></TABLE>
> <P class=g><A class=l
> href="http://chicagotech.net/troubleshooting/ping2.htm"><FONT
> color=#663399>Network troubleshooting</FONT></A>
> <TABLE cellSpacing=0 cellPadding=0 border=0>
> <TBODY>
> <TR>
> <TD class=j>
> <DIV><FONT size=-1><B>PING</B>: <B>transmit failed</B>, <B>error code
> 65</B> - case study · <B>PING</B>: <B>transmit failed</B>, <B>error</B>
> <B>code</B> 10050 or <B>PING</B>: <B>Transmit failed</B>, <B>error code
> 65</B>. <B>...</B><BR><SPAN class=a><FONT color=#008000><A
> href="http://www.chicagotech.net/troubleshooting/ping2.htm">www.</FONT></SPAN></FONT><FONT
> size=-1><SPAN class=a><FONT
> color=#008000>chicagotech.net/troubleshooting/<B>ping</B>2.htm</A></FONT><FONT
> color=#000000 size=3>&nbsp;
> </FONT></SPAN></FONT></DIV></TD></TR></TBODY></TABLE></P></DIV>


> <DIV><BR>Bob Lin, MS-MVP, MCSE &amp; CNE<BR>Networking, Internet, Routing, VPN
> Troubleshooting on <A
> href="http://www.ChicagoTech.net">http://www.ChicagoTech.net</A> <BR>How to
> Setup Windows, Network, VPN &amp; Remote Access on <A
> href="http://www.HowToNetworking.com">http://www.HowToNetworking.com</A> </DIV>
> <BLOCKQUOTE
> style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
> <DIV>&lt;<A
> href="mailto:joanne...@hotmail.com">joanne...@hotmail.com</A>&gt; wrote
> in message <A

> href="news:1161708683....@i42g2000cwa.googlegroups.com">news:1161708683....@i42g2000cwa.googlegroups.com</A>...</DIV><BR>Robert
> L [MVP - Networking] wrote:<BR>&gt; Can you ping the remote desktop? If yes,
> can you telnet port 3389?<BR>&gt;<BR>&gt; Bob Lin, MS-MVP, MCSE &amp;
> CNE<BR>&gt; Networking, Internet, Routing, VPN Troubleshooting on <A
> href="http://www.ChicagoTech.net">http://www.ChicagoTech.net</A><BR>&gt; How


> to Setup Windows, Network, VPN &amp; Remote Access on <A

> href="http://www.HowToNetworking.com">http://www.HowToNetworking.com</A><BR>&gt;&nbsp;&nbsp;


> &lt;<A href="mailto:joanne...@hotmail.com">joanne...@hotmail.com</A>&gt;
> wrote in message <A

> href="news:1161688027.3...@h48g2000cwc.googlegroups.com">news:1161688027.3...@h48g2000cwc.googlegroups.com</A>...<BR>&gt;&nbsp;&nbsp;


> My remote desktop has suddenly stopped working. I can connect to

> the<BR>&gt;&nbsp;&nbsp; server with checkpoint, but not to my work PC. Also, I
> can't<BR>&gt;&nbsp;&nbsp; auto-update internally on any programs, as I get a
> hang, a "socket<BR>&gt;&nbsp;&nbsp; error" or a message saying I am not
> connected to the internet (I am).<BR>&gt;&nbsp;&nbsp; Browsing and email is
> fine, and I checked for spyware&nbsp; and viruses with<BR>&gt;&nbsp;&nbsp; a
> clean bill.<BR>&gt;<BR>&gt;
> ------=_NextPart_000_004D_01C6F751.D2C2C7F0<BR>&gt; Content-Type: text/html;
> charset=iso-8859-1<BR>&gt; Content-Transfer-Encoding: quoted-printable<BR>&gt;
> X-Google-AttachSize: 1519<BR>&gt;<BR>&gt; &lt;!DOCTYPE HTML PUBLIC
> "-//W3C//DTD HTML 4.0 Transitional//EN"&gt;<BR>&gt;
> &lt;HTML&gt;&lt;HEAD&gt;<BR>&gt; &lt;META http-equiv=Content-Type
> content="text/html; charset=iso-8859-1"&gt;<BR>&gt; &lt;META content="MSHTML
> 6.00.2900.2963" name=GENERATOR&gt;<BR>&gt; &lt;STYLE&gt;&lt;/STYLE&gt;<BR>&gt;
> &lt;/HEAD&gt;<BR>&gt; &lt;BODY bgColor=#ffffff&gt;<BR>&gt; &lt;DIV&gt;Can you
> ping the remote desktop? If yes, can you telnet port 3389?&lt;/DIV&gt;<BR>&gt;
> &lt;DIV&gt;&lt;BR&gt;Bob Lin, MS-MVP, MCSE &amp;amp; CNE&lt;BR&gt;Networking,
> Internet, Routing, VPN<BR>&gt; Troubleshooting on &lt;A<BR>&gt; href="<A
> href='http://www.ChicagoTech.net">http://www.ChicagoTech.net</A'>http://www.ChicagoTech.net"&gt;http://www.ChicagoTech.net&lt;/A</A>&gt;
> &lt;BR&gt;How to<BR>&gt; Setup Windows, Network, VPN &amp;amp; Remote Access
> on &lt;A<BR>&gt; href="<A
> href='http://www.HowToNetworking.com">http://www.HowToNetworking.com</A'>http://www.HowToNetworking.com"&gt;http://www.HowToNetworking.com&lt;/A</A>&gt;
> &lt;/DIV&gt;<BR>&gt; &lt;BLOCKQUOTE<BR>&gt; style="PADDING-RIGHT: 0px;


> PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid;

> MARGIN-RIGHT: 0px"&gt;<BR>&gt;&nbsp;&nbsp;
> &lt;DIV&gt;&amp;lt;&lt;A<BR>&gt;&nbsp;&nbsp; href="<A
> href='mailto:joanne...@hotmail.com">joanne...@hotmail.com</A>&amp;gt'>mailto:joanne...@hotmail.com"&gt;joanne...@hotmail.com&lt;/A&gt;&amp;gt</A>;
> wrote<BR>&gt;&nbsp;&nbsp; in message &lt;A<BR>&gt;&nbsp;&nbsp; href="<A
> href='news:1161688027.3...@h48g2000cwc.googlegroups.com">news:1161688027.3...@h48g2000cwc.googlegroups.com</A>...</DIV>My'>news:1161688027.3...@h48g2000cwc.googlegroups.com"&gt;news:1161688027.3...@h48g2000cwc.googlegroups.com&lt;/A&gt;...&lt;/DIV&gt;My</A><BR>&gt;&nbsp;&nbsp;


> remote desktop has suddenly stopped working. I can connect to

> the&lt;BR&gt;server<BR>&gt;&nbsp;&nbsp; with checkpoint, but not to my work
> PC. Also, I can't&lt;BR&gt;auto-update<BR>&gt;&nbsp;&nbsp; internally on any
> programs, as I get a hang, a "socket&lt;BR&gt;error" or a
> message<BR>&gt;&nbsp;&nbsp; saying I am not connected to the internet (I
> am).&lt;BR&gt;Browsing and email is<BR>&gt;&nbsp;&nbsp; fine, and I checked
> for spyware&amp;nbsp; and viruses with&lt;BR&gt;a clean<BR>&gt;
> bill.&lt;BR&gt;&lt;/BLOCKQUOTE&gt;&lt;/BODY&gt;&lt;/HTML&gt;<BR>&gt;<BR>&gt;
> ------=_NextPart_000_004D_01C6F751.D2C2C7F0--<BR><BR>I can get to the server
> but to my work desktop I get PING: transmit<BR>failed, error code 65.&nbsp;
> Telnet to port 3389 failed<BR></BLOCKQUOTE></BODY></HTML>
>
> ------=_NextPart_000_00AC_01C6F774.444271B0--

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