When connecting through RDP, XP client freezes after login credent

[mrecomm101]

I'm trying to connect to an XP client computer through RDP from a SBS 2003
server. The connection has been working fine for over a year. Remote Desktop
is active. Windows Firewall is off. The login screen comes and starts to grey
out as its connecting, then the XP computer freezes. Its unrecoverable (hard
reboot).

This just started happening two weeks ago.

Any thoughts or suggestions?

-- Steve

[Shenan Stanley]

List what changed.

Software updates?
Windows updates?
Remote Desktop update (7.0?)
Change of hardware between you and the machine?
Hardware Device Driver updates?

Something must have changed.

Or failed. (Bad hard disk drive? Bum RAM? Defective power supply?)

Does it lock up from any other machine - or just when you remote in using
the SBS 2003 server?

Suggestion (for the Windows XP machine):

Check for updates (Windows) on the machine. Download and install
high-priority (other than IE8 and any Windows Live/Office Live ones.) Avoid
all hardware drivers from Microsoft unless it is for Microsoft hardware.

Check for and install video hardware device driver updates from the video
chipset manufacturer (likely ATI, Intel or NVidia...)

Check for and install network hardware device driver updates from the
network chipset manufacturer...

If there is any third-party firewall software on the machine - remove it.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

[Roger Smith III]

We saw this with a bunch of Dell workstations. They were all working fine,
and then started exhibiting the behavior that you mentioned.

We discovered that there was an issue with the driver for the NVidia Video
card installed in the box. We updated the video drivers to a newer version,
and the problem went away.

"Shenan Stanley" wrote:

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