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xp compatibility with HP 3300c scanner
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Kathy
Jun 8, 2002, 11:02:44 AM6/8/02
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I'm using the built-in XP driver for my HP 3300c scanner.
However I would like to download and use the HP version,
as it is more complete. How do I get it to work? It seems
like XP doesn't want me to use HP's software, as when I
install it, I get a message that XP can't recognize that
there is a scanner installed. I purchased the HP CD that
was made specifically to work with XP Windows. I have a
4 USB connections, but it makes no difference which one I
plug into...the other USB ports are free. Can anyone
help??? Thanks
However I would like to download and use the HP version,
as it is more complete. How do I get it to work? It seems
like XP doesn't want me to use HP's software, as when I
install it, I get a message that XP can't recognize that
there is a scanner installed. I purchased the HP CD that
was made specifically to work with XP Windows. I have a
4 USB connections, but it makes no difference which one I
plug into...the other USB ports are free. Can anyone
help??? Thanks
Aussie
Jun 8, 2002, 11:12:44 AM6/8/02
to
Try using the HP Win 2000 driver
"Kathy" <k...@polarcomm.com> wrote in message
news:b58101c20efd$8b614e40$36ef2ecf@tkmsftngxa12...
"Kathy" <k...@polarcomm.com> wrote in message
news:b58101c20efd$8b614e40$36ef2ecf@tkmsftngxa12...
Joe M.
Jun 8, 2002, 1:59:40 PM6/8/02
to
This is what I did: Wih the scanner on, go into the
device manager and uninstall the XP driver then install
the HP software. If I remember correctly, you will be
prompted to reboot. After XP loads, a window will pop up
saying that the driver is not digitally signed by MS.
Press the "Continue Anyway" button. I think you are
prompted to reboot again. If you bought the CD from HP,
you didn't have to. I downloaded the newest software from
HP 2 months ago for free and I haven't had a problem. See
if there is a Read Me file on the CD. It might explain it
there also.
device manager and uninstall the XP driver then install
the HP software. If I remember correctly, you will be
prompted to reboot. After XP loads, a window will pop up
saying that the driver is not digitally signed by MS.
Press the "Continue Anyway" button. I think you are
prompted to reboot again. If you bought the CD from HP,
you didn't have to. I downloaded the newest software from
HP 2 months ago for free and I haven't had a problem. See
if there is a Read Me file on the CD. It might explain it
there also.
Mike
Jun 9, 2002, 12:20:37 PM6/9/02
to
>-----Original Message-----
>I'm using the built-in XP driver for my HP 3300c
scanner.
>However I would like to download and use the HP version,
>as it is more complete. How do I get it to work?
I have a 3 month old 3400C scanner which had no XP driver
on the CD. However all I did was go to HP's website and
download the (20+MB!) upgrade. Left the original Windoze
98 drivers installed than ran the upgrade patch and
BINGO! All running like it used to.
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