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simbod
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simbod's Profile: http://forums.techarena.in/members/86586.htm
View this thread: http://forums.techarena.in/windows-xp-music/1152618.htm
Nothing to do with Nero.
See this link and it shuld sor you out. Scroll down a bit and there are 2
mentionned solutions. Try them in the order they comein.
http://real.lithium.com/real/board/message?board.id=PFS_MP3_Devices&message.id=135
Cheers,
Jerry
Welcome to the Found New Hardware Wizard. This wizard helps you install
software for:
MTP device
If your hardware came with an installation CD insert it now (which I
did)
What do you want the wizard to do?
Install the software automatically (recommended)
Install from a list or a specific location (advanced)
Click next to continue
So I chose the recommended option and got this message:
Cannot install this hardware. There was a problem installing the
device
MTP device
An error occured during the installation of the device. The specified
service does not exist as an installed service.
What should I do now, uninstall WMP 11 and reinstall it or what?
Question n°2 :
If you can't get to this link, go to the US Samsung site and look for your
mp3 player and FAQ's.
Cheers,
Jerry
Display adapters - VIA/S3G UniChrome Pro IGP
Network adapters - VIA Rhine II Fast Ethernet Adapter
Universal Serial Bus Controllers - USB Mass Storage Device
The first 2 are from VIA Arena but the USB one is a Microsoft one, but
when I went on to the Microsoft Update Catalog and typed in USB Mass
Storage Device it listed 4 pages of drivers! How do I know which is the
correct one to install?
Did you try upgrading to or re-installing WMP11 ? Is your XP upto date ?
Have you tried plugging your device into a different USB port ? If you
haven't then do it. If then your device works your USB port is either
knackered or not properly installed.
If still the same problem, then try this :
Right Click on My Computer > Properties > Hardware > Device manager > any
yellow triangles/exclamation marks ?
If yes, right click on the entry and then delete it. Reboot and let XP do
its thing. Your device should work.
If no, you can try deleting all USB hub devices and then re-boot, letting XP
detect the USB ports, as a last resort.
Cheers,
Jerry
I did everything you suggested but still got the same messages so I
tried a different mp3 player and it was recognized by wmp11 so I am
wondering now if there is a fault with my samsung mp3 player. I think I
need to try it on another computer to see if gets recognized on there.
Thanks for all your help.
Charles Richmond
http://mvp.support.microsoft.com/
This guy is a dickhead for a so called MS MVP.
Your Samsung is plug and play so you don't need software as it uses WMP to
transfer files.
Have you tried flashing your drive's firmware, there may be an update for it
which could solve your problem ?
Cheers,
Jerry
This is slightly urgent. I have Sony's NW-A1000. And received a CONNECT
Player installation CD with it. However, its not getting installed on
my computer (Windows XP - Dell XPS 1330). Also, I tried to sync them
through WMP and Data Transfer.....but the player doesnt seem to
recognise the formats.
This is slightly urgent.
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corpfin
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corpfin's Profile: http://forums.techarena.in/members/188867.htm
Follow these instructions :
It looks like you need the Sony software installed to transfer your music as
its AAC format and not mp3, so you can't use WMP.
Cheers,
Jerry