0x800700c1 help!!

[goosegos]

i have xp home sp3 I can not log in to computer at all and get the error
message 0x800700c1 I can get into safe mode
I get the error and have already tried the regsvr32 regwizc.dll and
licdll.dll to no avail _ I can not log onto internet in safe mode. I need
begginer language to follow to get it back in line It is a dell and I do have
norton security.

[Leonard Grey]

Whenever asking about an error message you need to post the complete and
exact text of the message. Please try again and post the complete and
exact text of the error message and exactly what you are doing when you
see the message. (What does "can not log in" mean?)
---
Leonard Grey
Errare humanum est

"A Day in the Life of a Web 2.0 Hacker" - PC Magazine
http://www.pcmag.com/article2/0,2817,2330952,00.asp

[nass]

"goosegos" wrote:

Is that error for Windows Updates or Defender Updates failed or what your
message all about?

Did you tried System Restore to an earlier date before what happened?
click Start >> All programs >> Accessories >> System Tools >>
System Restore and pick up a Restore point to restore your system.

Can we have the exact wording/verbatim of the error please!
Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

HTH,
nass
---
http://www.nasstec.co.uk

[goosegos]

starting my computer I get the error code 0x800700c1- unable to accurately
check liscense for this computer.
it won't open, shutting it down instead. but i can get on safe mode
I am not at the computer currently as it will not connect to internet

[goosegos]

previous post gives more details and I am currently not at computer but
works. I did system restore but to no avail.

[nass]

Okay Goosegos, have a look at the info here and let us know if ang help to
you.
"Error Code: 0x80070002" error message cites license-checking issue after
upgrade on Dell computer
http://support.microsoft.com/default.aspx?scid=kb;en-us;310794

Microsoft Genuine Advantage – Diagnostic Site
http://www.microsoft.com/genuine/diag/

HTH,
nass
---
http://www.nasstec.co.uk

[Leonard Grey]

Your solution is in this Microsoft Knowledge Base article:

""Error Code: 0x80070002" error message cites license-checking issue
after upgrade on Dell computer"

http://support.microsoft.com/?kbid=310794

The similar though not exact error code amounts to the same thing.

[goosegos]

ok so I did try to follow the kb way- but those files were not in there. the
solution ? I found other posts with the same result, and removing the service
pack is what solved the problem.
note: the power had gone out while the computer was in use when this problem
occured.
thanks all

[Leonard Grey]

"...the power had gone out while the computer was in use when this
problem occured."

That's an important detail that you forgot to mention.

---
Leonard Grey
Errare humanum est

"A Day in the Life of a Web 2.0 Hacker" - PC Magazine
http://www.pcmag.com/article2/0,2817,2330952,00.asp

goosegos wrote:
> ok so I did try to follow the kb way- but those files were not in there. the
> solution ? I found other posts with the same result, and removing the service
> pack is what solved the problem.
> note: the power had gone out while the computer was in use when this problem
> occured.
> thanks all
>
> "nass" wrote:
>
>> Okay Goosegos, have a look at the info here and let us know if ang help to
>> you.
>> "Error Code: 0x80070002" error message cites license-checking issue after
>> upgrade on Dell computer
>> http://support.microsoft.com/default.aspx?scid=kb;en-us;310794
>>

>> Microsoft Genuine Advantage – Diagnostic Site

[goosegos]

ok Len
so thanks for pointing out that I have failed to accurately detail the
problem AGAIN, hopefully I will not bog down this site in the future

[nass]

Thanks for letting us know your solutions and if you need help with
installing the SP? try the below instructions:
Updates are not installed successfully from Windows Update, from Microsoft
Update, or by using Automatic Updates after you perform a new Windows XP
installation or you repair a Windows XP installation
http://support.microsoft.com/kb/943144

Open a notepad and copy and paste the following into it and save as
update.bat on your desktop. Double click the bat file to excute and click
[Yes to register the dlls and reboot your machine and see if that will help!

regsvr32 wuweb.dll
regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 wuaueng1.dll
regsvr32 wucltui.dll
regsvr32 wups.dll
regsvr32 wups2.dll

Or try this fix.
Download Dial-a-Fix:
http://wiki.djlizard.net/Dial-a-fix

[goosegos]

Nass
excellent! I did have a reference on the other person reinstall etc. and teh
Wups problem
ok so highlights are:
error CODE ABOVE
remove SP
reinstall sp2
do the copy paste routine from previous post
run update from microsoft
effect:
wonder why Microsoft KB can not have an easier solution posted to this
problem!?? thanks again ! and as it is running if error will post again!