Uninstall and reinstall the programs .
Please post a complete copy of the Error Report from Event Viewer.
You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer.
A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.
--
Hope this helps.
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Application popup: qw.exe - Application Error : The application failed to
initialize properly (0xc0000034). Click on OK to terminate the application.
Above I have copied in 2 entries from the event log to show the error
message that is being presented. Can you help??
Application popup: lxbkaiox.exe relates to a Lexmark printer.
Application popup: qw.exe relates to a Quicken product.
What is the status of each on your computer.
If one or both have been uninstalled use Autoruns to safely remove the
StartUp items. Otherwise the solution is to uninstall and reinstall
through Add / Remove Programs.
A safer way than msconfig to disable / remove unwanted start up items is
to use Autoruns.
http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Autoruns.mspx
With Autoruns you can uncheck an item, which disables it from starting,
or you can can right click an item and then delete it. If you uncheck
you can recheck to re-enable the item. It is a much safer approach than
editing the Registry. Another useful feature of the programme is that
you can right click an item and select Search Online to get information
about the item selected.
The lexmark printer function is working fine, but the scanner function is
what fails. This product has been uninstalled and reinstalled several times
to no avail.
The version of quicken that fails has been uninstalled and reinstalled
several times, but still doesn't work. The previous version works fine when
reinstalled.
I will try your Autoruns suggestion when I get back to the computer this
evening.
Thanks.
Kenn
Can you provide the printer model? You may need to download a software
update.
Please also provide specific details of the Quicken programme, including
the version?
My quicken is Quicken 2007.