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Password in Outllok Express 6

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Jay

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Dec 17, 2001, 10:22:04 AM12/17/01
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I just got a new machine with xp preloaded. I set up my mail accounts and
when putting in the password I checked remember password. Every time I run
olexpress I have to logon with my password. I tried removing my accounts
and putting them back in. Nothing seems to work. The program works fine but
it is annoying that I have to enter password each time. Any suggestions
would be appreciated. Only user of machine and I believe I am running as the
administrator


Thorsten Matzner

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Dec 17, 2001, 3:27:03 PM12/17/01
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"Jay" <sgt...@earthlink.net> wrote:

>I just got a new machine with xp preloaded. I set up my mail accounts and
>when putting in the password I checked remember password. Every time I run
>olexpress I have to logon with my password.

See "OLEXP: Mail Folders, Address Book, and E-mail Messages Are
Missing After You Upgrade to Microsoft Windows XP"
(http://support.microsoft.com/support/kb/articles/Q313/0/55.asp).

--
(tm)

Paul Beck

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Dec 17, 2001, 4:23:47 PM12/17/01
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This is the method to make Outlook and other password savings correct in XP.
I wrote it for my students, so it is step-by-step. Hope you don't mind.
Paul Beck
WINDOWS XP DOES NOT SAVE PASSWORDS IN OUTLOOK EXPRESS OR ONLINE SITES.

The answer to the question regarding passwords - that is, not only for
Outlook Express but also for any site ID and password has been given.
Following is a step-by-step order for this task: .

1. quit all running programs

2. click START

3. click RUN

4. type regedit in the OPEN box

5. click OK

6. find the registry key HKEY_LOCAL_MACHINE

7. click on the plus sign to expand

8. find Software

9. click on the plus sign to expand

10. find Microsoft

11. click on plus sign to expand

12. find Protected Storage System Provider

13. click on plus sign to expand

14. right click on the subkey

15. choose delete from the drop down menu

16. click OK

17. on the registry menu click EXIT

18. re-start the computer

"Jay" <sgt...@earthlink.net> wrote in message
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James Lieb

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Dec 17, 2001, 9:46:26 PM12/17/01
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I have been having the same problem with WindowsXP not remembering my
Outlook Express and Web page passwords even though it prompts me to save
them.
When I tried to follow the directions you provided e.g. regedit to delete
the subkey to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Protected Storage System
Provider
which was in my case *Local Machine*, I get an error deleting key message
that will not allow me to delete it. I am logged on as the
owner/administrator for the PC. The subkey has no values set in it either.
Any other ideas on how to fix this problem?

"Paul Beck" <beck...@pacbell.net> wrote in message
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Patrick

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Dec 18, 2001, 12:17:43 AM12/18/01
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Hi James,


I had exactly the same problem - a brand new XP computer and OE6. My Win98
machine with OE5 logged on to my e-mail server just fine and "remembered"
password. This set-up looks the same but it asked for me to manually type
in the password every time I check for new e-mail.

I have finally fixed this problem and it is the registry key problem. But
the directions you had from Paul may have missed a few key steps, at least
this is how it worked for me.

Here is how I fixed it. This is based on the Microsoft Knowledge Base
article # Q275465 for Win2000, but I have edited it to be more readable plus
to describe the steps as they work in WinXP.

If you have never edited the registry, be careful that you have backed up
your registry data.

1. Quit all programs.

2. Click Start, and then click Run.

3. In the Open box, type regedt32, and then click OK.

4. Locate and click the following registry key:

HKEY_CURRENT_USER\Software\


Microsoft\Protected Storage System Provider

5. On the menu, click Edit/Permissions.

6. On the security tab, under "Group or User Names", click the user
that is currently logged on, and then verify that Read and Full Control are
both set to Allow.

7. Click the Advanced button, verify that the user that is currently
logged on is selected, that Full Control is listed in the Permission column,
and that "This Key and Subkeys" is listed in the "Apply to" column.

8. Select the check box "Replace permission entries on all child
objects with entries shown here that apply to child objects".

9. Click Apply, and then click Yes when you receive the prompt to
continue.

10. Click OK twice.

11. Double-click the "Protected Storage System Provider" key, click the
user subkey folder (**), click Delete on the Edit menu, and then click Yes
in the
Warning Message dialog box.

(**): The following example is similar to what the user subkey folder
should look like:

S-1-5-21-124525095-708259637-1543119021-16701

NOTE: For every identity that you have, there may be a subkey under the
Protected Storage System Provider key. To resolve this behaviour in all of
your identities, you must delete all of the user subkeys folders under the
Protected Storage System Provider key.

12. On the Registry menu, click Exit, and then restart your computer.

13. start OE6, click Tools/Accounts/Mail/Properties/Servers, and enter your
password and select the "Remember Password" check box. Click OK then Close
and that should be it.

I hope this works for you.

Patrick

"James Lieb" <jcl...@worldnet.att.net> wrote in message
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AussieCarlos

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Dec 18, 2001, 2:00:16 AM12/18/01
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try this page, it is similar to Q275465, but includes the specifics for
WinXP as well as Win2000. It worked for me :-)


"Paul Beck" <beck...@pacbell.net> wrote in message
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AussieCarlos

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Dec 18, 2001, 2:02:39 AM12/18/01
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"AussieCarlos" <carlos...@bigpond.com> wrote in message news:...

> try this page, it is similar to Q275465, but includes the specifics for
> WinXP as well as Win2000. It worked for me :-)
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q259416

might as well include the link this time, sorry about that

Carlos

Edward Brand

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Dec 19, 2001, 7:48:41 AM12/19/01
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I have the same password problem. What is different is that some of the
time outlook express remembers my password and opens as it's supposed to,
and other times when I try to retrieve my mail it prompts me for my
password. If the registry entries are truly corrupted, it's hard to
understand why the password would be remembered some of the time.

Any thoughts from anyone?

Thanks.

"Jay" <sgt...@earthlink.net> wrote in message
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