STOP: c0000218 {Registry File Failure}
eabradfo
I need help. Last night my laptop froze, so I unplugged and removed the
battery as usual when that happens, but when I started it, I got the
following message:
STOP: c0000218 {Registry File Failure}
The registry cannot load the hive (file):
\SystemRoot\System32\Config\SOFTWARE
or its log or alternatre
It is corrupted, absent, or not writeable.
Beginning dump of physical memory
Physical memory dump complete.
I've tried reading other messages regarding this issue and know of
http://support.microsoft.com/kb/307545/en-us and
http://support.microsoft.com/kb/822705/en-us but I'm in no way an
"advanced" user and don't feel confident to try these things.
**but my main concern is will the information on the computer be ok? If
I try the system restore, will it wipe off my hard drive? I cannot lose
this information. Unfortunately I was going to do my weekly backup last
night and planned to do it while I slept, but it froze and this happened
before I got a chance.
Thanks for your help and advice in advance!
--
eabradfo
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Shenan Stanley
> I need help. Last night my laptop froze, so I unplugged and removed the
> battery as usual when that happens, but when I started it, I got the
> following message:
>
> STOP: c0000218 {Registry File Failure}
> The registry cannot load the hive (file):
> \SystemRoot\System32\Config\SOFTWARE
> or its log or alternatre
> It is corrupted, absent, or not writeable.
>
> Beginning dump of physical memory
> Physical memory dump complete.
>
> I've tried reading other messages regarding this issue and know of
> http://support.microsoft.com/kb/307545/en-us and
> http://support.microsoft.com/kb/822705/en-us but I'm in no way an
> "advanced" user and don't feel confident to try these things.
>
> **but my main concern is will the information on the computer be ok? If
> I try the system restore, will it wipe off my hard drive? I cannot lose
> this information. Unfortunately I was going to do my weekly backup last
> night and planned to do it while I slept, but it froze and this happened
> before I got a chance.
>
> Thanks for your help and advice in advance!
The data is likely fine.
Truthfully - if you have been backing up your personal data to external
media, this should not be your main concern. Every user would be wise to
purchase and utilize some form of backup media. In almost all of its
forms - it is inexpensive in comparison to the loss of said data. You
mentioned weekly backup - obviously that is not sufficient for you and you
should consider re-doing your backup methodology now.
You can get to the data in various ways - some easier than others. One
simplistic way (considering you have access to another computer, obviously)
is to get the hard drive out the bum computer and hook it to a working one
in one way or another (like a USB enclosure) and access the data and copy
off what you need. Another option is booting from the Windows Ultimate Boot
CD or BartPE and copying the data to external media now. Another option is
making an image of the entire drive to external media for later recovery.
Tons of other options out there.
--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html
Ken Blake, MVP
<eabradf...@DoNotSpam.com> wrote:
>
> I need help. Last night my laptop froze, so I unplugged and removed the
> battery as usual when that happens, but when I started it, I got the
> following message:
>
> STOP: c0000218 {Registry File Failure}
> The registry cannot load the hive (file):
> \SystemRoot\System32\Config\SOFTWARE
> or its log or alternatre
> It is corrupted, absent, or not writeable.
>
> Beginning dump of physical memory
> Physical memory dump complete.
>
>
> I've tried reading other messages regarding this issue and know of
> http://support.microsoft.com/kb/307545/en-us and
> http://support.microsoft.com/kb/822705/en-us but I'm in no way an
> "advanced" user and don't feel confident to try these things.
>
> **but my main concern is will the information on the computer be ok? If
> I try the system restore, will it wipe off my hard drive?
A system restore does nothing but restore system files. It will do
nothing to your data. However, are you able to boot the computer? If
not, you can't do a system restore.
> I cannot lose
> this information. Unfortunately I was going to do my weekly backup last
> night and planned to do it while I slept, but it froze and this happened
> before I got a chance.
How often you should do a backup depends on how volatile your data is
and how important it is to you. If you lost all your files just before
doing a backup and that's a disaster, then clearly you don't back up
often enough.
--
Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003
Please Reply to the Newsgroup
eabradfo
I'm not asking about backup, yes I realize now I'm not doing it enough.
I have norton 360 and use their online backup, I use the laptop only
about once a week and usually send the files to my desktop too, but I
added a bunch of new info last night and it crashed before I could back
it up or send it to my desktop.
The issue is I'm trying to figure out what I can do to fix the problem
without losing data. I've read that I can use my installation CD's
(thank goodness I still have them) and do recovery from the CD. Are you
saying I can't do that if the computer won't boot all the way? What
-can- I do?
Thanks.
Shenan Stanley
http://groups.google.com/group/microsoft.public.windowsxp.help_and_support/browse_frm/thread/fbf0f96c918a29ba/
eabradfo wrote:
> I need help. Last night my laptop froze, so I unplugged and
> removed the battery as usual when that happens, but when I started
> it, I got the following message:
>
> STOP: c0000218 {Registry File Failure}
> The registry cannot load the hive (file):
> \SystemRoot\System32\Config\SOFTWARE
> or its log or alternatre
> It is corrupted, absent, or not writeable.
>
> Beginning dump of physical memory
> Physical memory dump complete.
>
>
> I've tried reading other messages regarding this issue and know of
> http://support.microsoft.com/kb/307545/en-us and
> http://support.microsoft.com/kb/822705/en-us but I'm in no way an
> "advanced" user and don't feel confident to try these things.
>
> **but my main concern is will the information on the computer be
> ok? If I try the system restore, will it wipe off my hard drive? I
> cannot lose this information. Unfortunately I was going to do my
> weekly backup last night and planned to do it while I slept, but it
> froze and this happened before I got a chance.
>
> Thanks for your help and advice in advance!
eabradfo wrote:
> I'm not asking about backup, yes I realize now I'm not doing it
> enough. I have norton 360 and use their online backup, I use the
> laptop only about once a week and usually send the files to my
> desktop too, but I added a bunch of new info last night and it
> crashed before I could back it up or send it to my desktop.
>
> The issue is I'm trying to figure out what I can do to fix the
> problem without losing data. I've read that I can use my
> installation CD's (thank goodness I still have them) and do
> recovery from the CD. Are you saying I can't do that if the
> computer won't boot all the way? What -can- I do?
You seem to be responding to no one. Who is the 'you' that is being asked?
I responded, so did someone else.
Did you look into the advice about getting your data off?
Are they OEM recovery/restoration CDs or actual installation media? (You'd
have to read your manuals/ask the original manufacturer.)
Ken Blake, MVP
On Sun, 25 Oct 2009 05:59:47 +0530, eabradfo
<eabradf...@DoNotSpam.com> wrote:
>
> I'm not asking about backup, yes I realize now I'm not doing it enough.
> I have norton 360 and use their online backup, I use the laptop only
> about once a week and usually send the files to my desktop too, but I
> added a bunch of new info last night and it crashed before I could back
> it up or send it to my desktop.
>
> The issue is I'm trying to figure out what I can do to fix the problem
> without losing data. I've read that I can use my installation CD's
> (thank goodness I still have them) and do recovery from the CD. Are you
> saying I can't do that if the computer won't boot all the way? What
> -can- I do?
I don't know what's causing your problem, so I can't tell you whether
the installation CD will work. But bear two things in mind:
1. In your previous message, you asked about System Restore. System
Restore is a Windows function having nothing to do with reinstalling
from the CD. Do *not* mix the two up.
2. Is this a CD that came with the computer, with Windows preinstalled
on the computer? If so you have an OEM computer and what you are
calling an installation CD is *not* an installation CD, but is a
recovery CD. If your problem is not hardware, yes you can use it, but
that will cause the loss of all data on the computer.
If the hard drive is not damaged, what you should do is mount it in a
USB external enclosure and read it in another computer, where you
*may* be able to recover the data that's on it.
Jose
This is a very common message after an aborted startup, ungraceful
shutdown or power interruption.
You should boot into the XP Recovery Console and run:
chkdsk /r
on your drive(s).
It doesn't make much sense to try to do anything on a potentially
afflicted file system.
Your system had a power interruption which can cause a corrupt file
systems and the error you see.
A chkdsk /r from the Recovery Console will try to repair the file
system.
Bob Lucas
"Jose" <jose...@yahoo.com> wrote in message
news:b8f2e228-0dd4-4f43...@f10g2000vbl.googlegroups.com...
I do hope you manage to resolve the problem - and restore normal
service to your laptop.
However, I am slightly concerned by information in your original
post, "... so I unplugged and removed the battery AS USUAL when
that happens. Was this a regular occurrence?
I am not sure whether your laptop was working on AC power when
your computer froze, or whether you were totally reliant upon
battery power. However, previous advice concluded that the fault
might be the result of "power interruption".
If there was an interruption in the AC power supply, then the
battery should have taken over seamlessly. If you were working
on battery only, then the power settings of your computer should
have provided ample warning, before the battery power became
dangerously low.
As I said previously, I hope you manage to resolve the immediate
problem. If so, you should investigate further, to identify
battery failure or another hardware defect in the power supply.
philo
> I need help. Last night my laptop froze, so I unplugged and removed the
> battery as usual when that happens, but when I started it, I got the
> following message:
>
You said "as usual"
but that is *not* something that should ever happen.
Your machine probably has a hardware problem of some type...
Could be overheating...check the cooling fan, be sure it works and is
not clogged with dust.
Also run a RAM test
and if all is OK run the harddrive manufacturer's diagnostic
eabradfo
Shenan Stanley;4664558 Wrote:
> Conversation in its entirety:
> http://groups.google.com/group/microsoft.public.windowsxp.help_and_support/browse_frm/thread/fbf0f96c918a29ba/
>
> asked?
>
> I responded, so did someone else.
>
> Did you look into the advice about getting your data off?
>
> Are they OEM recovery/restoration CDs or actual installation media?
> (You'd
> have to read your manuals/ask the original manufacturer.)
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
Sorry, Guess I was referring to Ken since he said I wouldn't be able to
do a recovery. As far as getting the data off, I have no idea how to
remove the hard drive and if I can't do that, then I'm stuck as far as I
understood the advice. I'm assuming the CDs are restoration as the OS
came pre-loaded and the CD's were included in case something happened,
although when I got this laptop (2nd hand), the person who had it before
completely wiped off the hard drive and the CD's came with my desk top,
but we (a friend who is no longer here and can't help and I) installed
the XP using the CD's that came with my desktop. This is the first time
I've had any problems with this laptop in the 3.5 years I've had it.
Ken Blake, MVP
<eabradf...@DoNotSpam.com> wrote:
>
> Shenan Stanley;4664558 Wrote:
> > Conversation in its entirety:
> > http://groups.google.com/group/microsoft.public.windowsxp.help_and_support/browse_frm/thread/fbf0f96c918a29ba/
> >
> > You seem to be responding to no one. Who is the 'you' that is being
> > asked?
> >
> > I responded, so did someone else.
> >
> > Did you look into the advice about getting your data off?
> >
> > Are they OEM recovery/restoration CDs or actual installation media?
> > (You'd
> > have to read your manuals/ask the original manufacturer.)
> >
> > --
> > Shenan Stanley
> > MS-MVP
> > --
> > How To Ask Questions The Smart Way
> > http://www.catb.org/~esr/faqs/smart-questions.html
>
> Sorry, Guess I was referring to Ken
That's one of the reasons why it's always important to quote the
message you are responding to (as, fortunately, you did this time).
> since he said I wouldn't be able to
> do a recovery.
No, I said you couldn't do a System Restore, which is what you asked
about. As I said in a subsequent message, System Restore and an OEM
System Recovery are two very different things; please to very careful
not to mix the two up. It's especially important not to mix them up
when asking for help, since if you ask the wrong question, you are
likely to get the wrong answer.
> As far as getting the data off, I have no idea how to
> remove the hard drive and if I can't do that, then I'm stuck as far as I
> understood the advice.
If the data you've lost is important to you, almost certainly you need
to remove the hard drive and access it in another computer. If you
don't know how, get someone to help you with it, paying for the
service if necessary.
> I'm assuming the CDs are restoration as the OS
> came pre-loaded and the CD's were included in case something happened,
> although when I got this laptop (2nd hand), the person who had it before
> completely wiped off the hard drive and the CD's came with my desk top,
> but we (a friend who is no longer here and can't help and I) installed
> the XP using the CD's that came with my desktop. This is the first time
> I've had any problems with this laptop in the 3.5 years I've had it.
>
>
> --
> eabradfo
> ------------------------------------------------------------------------
> eabradfo's Profile: http://forums.techarena.in/members/148411.htm
> View this thread: http://forums.techarena.in/windows-xp-support/1262774.htm
>
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--
Shenan Stanley
http://groups.google.com/group/microsoft.public.windowsxp.help_and_support/browse_frm/thread/fbf0f96c918a29ba/
<snipped>
eabradfo wrote:
> Sorry, Guess I was referring to Ken since he said I wouldn't be
> able to do a recovery. As far as getting the data off, I have no
> idea how to remove the hard drive and if I can't do that, then I'm
> stuck as far as I understood the advice. I'm assuming the CDs are
> restoration as the OS came pre-loaded and the CD's were included in
> case something happened, although when I got this laptop (2nd
> hand), the person who had it before completely wiped off the hard
> drive and the CD's came with my desk top, but we (a friend who is
> no longer here and can't help and I) installed the XP using the
> CD's that came with my desktop. This is the first time I've had
> any problems with this laptop in the 3.5 years I've had it.
Statements like the last one always make me laugh a little. I'm not so sure
why they are relevant. Just because things were working fine yesterday
doesn't mean they will continue working fine today. That - AFAICT - is a
basic lesson of life. ;-)
Now - given this part, "and I installed the XP using the CD's that came with
my desktop" <-- you should know that probably was not "ok" within the spirit
of the EULA (End User License Agreement) given everything you have so far
(only OEM has been mentioned.)
You do not have to remove the hard disk drive to get to your data. At least
two of the suggestions I made had you doing nothing more than creating a
CD/DVD and booting from it. BartPE/Ultimate Boot CD for Windows is a CD you
could likely make using the Windows XP installation media you haqve and the
computer you are obviously using as long as you have a CD burner, blank CD,
some extra disk space and can follow directions. You could then BOOT from
the CD and likely have a working network connection, working USB ports, etc
on the machine with the non-working boot HDD and be able to access the data
and copy your stuff off so you might do a clean install.
Ultimate Boot CD for Windows
http://www.ubcd4win.com/
Bart's Preinstalled Environment (BartPE) bootable live windows CD/DVD
http://www.nu2.nu/pebuilder/
If that - as well as removing the hard disk drive from your system - are
beyond your comfort range, then you will have to resolve yourself to someone
else doing it (either friends/family that are within their comfort range or
someone you can pay.) In any case - know that the chances of losing data
*should be* very slim and anyone who tells you differently is just being
lazy.
Jose
> Shenan Stanley;4664558 Wrote:
>
>
>
>
>
> > Conversation in its entirety:
What did chkdsk /r report? After a power failure, this would be the
first thing to run.
This problem is most always preceded by a power interruption and is
actually quite a boring and routine problem.
You cannot make a BartPE or UBCD4WIN without original XP media, so
always assume the person has none (frequently) so then what are you
going to do?
You can make a bootable Recovery Console CD (no XP media required) by
downloading an ISO file and burning it to a CD.
The bootable ISO image file you need to download is called:
xp_rec_con.iso
Download the ISO file from here:
http://www.mediafire.com/?ueyyzfymmig
Use this free and easy program to create your bootable CD:
It would be a good idea to test your bootable CD on the computer that
is working, boot your afflicted system on the CD, repair it.
Jag
STOP: c0000218 {Registry File Failure}
> The registry cannot load the hive (file):
> \SystemRoot\System32\Config\SOFTWARE
> or its log or alternatre
> It is corrupted, absent, or not writeable.
>
> Beginning dump of physical memory
> Physical memory dump complete.
I am getting this problem,....I just want my computer working don't
care about saving any files or data... I cannot access F1 options on F8
safe mode options..even after which the same registry failure shows up (
blue screen).
what do I do.. I am not that computer savvy.
--
Jag
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