wmv files
JT
through email?
sgopus
You need to give more detail.
JT
clip, different, and it won't play.
"sgopus" <sgo...@discussions.microsoft.com> wrote in message
news:44FAE92B-E527-4C83...@microsoft.com...
Shenan Stanley
> Can someone explain why we can open wmv files only sometimes when
> received through email?
sgopus wrote:
> What??
>
> You need to give more detail.
JT wrote:
> When we receive a wmv clip we can play it. We then can receive
> another wmv clip, different, and it won't play.
Doesn't mean anything.
Can other people play those same WMV files?
Have you copied them to external media and tried them on other computers to
prove the files are not corrupt?
Are you saving the attachments *before* trying to play them if they are
actually attached and not links to web pages?
--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html
VanguardLH
> Can someone explain why we can open wmv files only sometimes when
> received through email?
And who is sending you these .wmv attachments? Well, ask THEM how
they are encoding them since they are apparently fuking them up with
poor recording settings or crappy encoding software. Could be you
just don't have the codecs that the sender has, and you'll have to ask
the sender what they used. Could be they have the .wmv extension but
really aren't Microsoft Windows Media Video format.
JT
I receive an email with a wmv attachment, which I then view by double
clicking the attached file, I do not save or alter it in any fashion.
Sometimes they work and sometimes they don't even though they both are shown
as wmv and the sender was able to view before forwarding to me.
"Shenan Stanley" <newsh...@gmail.com> wrote in message
news:%23kXTiWN...@TK2MSFTNGP05.phx.gbl...
Shenan Stanley
> Can someone explain why we can open wmv files only sometimes when
> received through email?
sgopus wrote:
> What??
>
> You need to give more detail.
JT wrote:
> When we receive a wmv clip we can play it. We then can receive
> another wmv clip, different, and it won't play.
Shenan Stanley wrote:
> Doesn't mean anything.
> Can other people play those same WMV files?
> Have you copied them to external media and tried them on other
> computers to prove the files are not corrupt?
> Are you saving the attachments *before* trying to play them if
> they are actually attached and not links to web pages?
JT wrote:
> I thought this was a simple question -
>
> I receive an email with a wmv attachment, which I then view by
> double clicking the attached file, I do not save or alter it in any
> fashion. Sometimes they work and sometimes they don't even though
> they both are shown as wmv and the sender was able to view before
> forwarding to me.
Your question was simple - too simple. I asked for more details because
there are many that are left out.
First - try saving them first before playing them. Play them from where you
save them - not inside your email. Your desktop is a fine place (and easy
access to try this.) Thus my question about 'are you saving them'...
Second - we don't know that the files made it to you intact. They were
*sent* over email. Just because they left the original senders computer
intact does not imply they made it to you okay. You can prove the files are
not corrupt by transferring them from the saved location (like the desktop)
to an external media (like a CD, DVD, thumb drive, USB hard disk drive,
network copy, etc) to another computer. Do those same files play on another
computer?
I can send you a text file and change the file extension to wmv. It won't
play either. So once you save these files to the desktop, right-click on
the file and choose "properties" to get more information. Being a WMV -
(Windows Media Video) - you should get a good bit of information. Look
under the summary tab and note the Width/Height, Duration, Bit Rate, Data
Rate and video sample size. Let us know if you desire.
Next - go here:
http://www.headbands.com/gspot/v26x/index.htm
Download GSpot v2.70a (402 KB) and install it... (Which basically is
'extract it from the ZIP file into a folder of your choice.) Run the
"GSpot.exe" file to start the application. Once it starts up, click on the
saved WMV file (left mouse button normally) and hold the button down and
DRAG the file to the "Path" section of the GSpot application. Release the
mouse button and wait a minute - it will come up with ALL SORTS of useful
information. Two sections (AUDIO and VIDEO) are important. You want to see
what codecs are being used *and* if you have these codecs installed. It
will tell you all that. It is VERY possible you do not have the codecs
needed to play the video while those that sent it to you do.
At this point in the conversation - it should be pointed out that I have *no
idea* what version of Windows XP you are running. It could be Home,
Professional, Tablet PC Edition, Media Center Edition or x64. You could be
patched with nothing, SP1 or SP2 and you may or may not have all the 80+
patches after SP2 installed. Also, I do not know what your email client
(Outlook Express? Outlook? Thunderbird? Web Page?) is or what version of
said client, what version of Internet Explorer (6? 7?) you are utilizing and
what version of Media Player(9?, 10? 11?) you are running. Some of those
may be useful as well. Also - how do you connect to the Internet? Dial-up?
DSL? Cable Modem? Satellite? Other?
The trouble is that your deceptively simple question is not simple. There
are hundreds of possible issues and dozens of things to look at. Heck - it
is entirely possible that I could suggest you download "Media Player
Classic" and you would be able to play all of the videos in that
application. It's also possible the file was corrupted during your download
and/or your 'cache' is full since you never save the attached files to your
computer officially before playing them - so they save in a temporary area
while playing - and if there is no room - it is not going to play. The more
information you give about what only you can see the more likely you will
get the answer you seek for your problem. ;-)