Samsung SSD Magician Says

[OldGuy]

Magician not compatible with disk driver.

Disk Drives
Looking in Driver File Details I see
Microsoft Corporation
5.1.2600.5512 (xpsp.080413-2108)

I did a driver update search and found nothing newer.

I put a Samsung SSD in several laptops and this one is the only one
that gives me this message.

What Microsoft driver do I need?

---------------------------
Samsung Magician
---------------------------
Magician is not properly communicating with Samsung SSD, so some of the
Magician features may not work correctly. If
you are using any custom storage driver, then Magician may not work
properly. Please always use the latest storage
driver or Microsoft driver.
1. Samsung SSD 850 PRO 512GB (S250NWAG809174E)

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[Jeff Barnett]

OldGuy wrote on 9/25/2015 6:47 PM:
> Magician not compatible with disk driver.
>
> Disk Drives
> Looking in Driver File Details I see
> Microsoft Corporation
> 5.1.2600.5512 (xpsp.080413-2108)
>
> I did a driver update search and found nothing newer.
>
> I put a Samsung SSD in several laptops and this one is the only one that
> gives me this message.
>
> What Microsoft driver do I need?
>
> ---------------------------
> Samsung Magician
> ---------------------------
> Magician is not properly communicating with Samsung SSD, so some of the
> Magician features may not work correctly. If
> you are using any custom storage driver, then Magician may not work
> properly. Please always use the latest storage
> driver or Microsoft driver.
> 1. Samsung SSD 850 PRO 512GB (S250NWAG809174E)

You can call Samsung support at 1 (800) SAM-SUNG if I remember
correctly. Is there only one SSD in this machine? Do you have ACHI mode
enabled? Is the SSD on a SATA III port with a native controller? For
example, on a motherboard for an Intel CPU are you using the Intel
chipset disk ports or are you using one of the "addons"?

If your answers to the above questions are yes, yes, yes then I'm out of
ideas. If there are any nos, play around a little.
--
Jeff Barnett

[Paul]

OldGuy wrote:
> Magician not compatible with disk driver.
>
> Disk Drives
> Looking in Driver File Details I see
> Microsoft Corporation
> 5.1.2600.5512 (xpsp.080413-2108)
>
> I did a driver update search and found nothing newer.
>
> I put a Samsung SSD in several laptops and this one is the only one that
> gives me this message.
>
> What Microsoft driver do I need?
>
> ---------------------------
> Samsung Magician
> ---------------------------
> Magician is not properly communicating with Samsung SSD, so some of the
> Magician features may not work correctly. If
> you are using any custom storage driver, then Magician may not work
> properly. Please always use the latest storage
> driver or Microsoft driver.
> 1. Samsung SSD 850 PRO 512GB (S250NWAG809174E)
>

At a guess, AHCI versus IDE type driver.

It starts in the BIOS settings, and goes from there.

And how you'd know is pretty simple with WinXP. WinXP has no
native AHCI driver. To install WinXP with the BIOS set to
AHCI for the SATA controller, you'd need a floppy diskette with
the driver files for the chipset SATA port. You press F6 early
in WinXP installation, tell it to use the floppy, it gets the
AHCI driver, and based on having that driver, the rest of
the installation can take place. Otherwise, without the F6
driver offering, the OS installer won't have any means
to write to the drive.

To change the "mode" of the SATA port now (after the
WinXP installation is finished), is a bit more difficult.

With WinXP, there is a "Catch22". The driver installation
will only run, if it currently detects AHCI. Of course, if
you enable AHCI in the BIOS, the system will no longer boot.

There are recipes available for getting around this, but
they involve hair loss (complicated).

The easiest way to do it (switch to AHCI on WinXP), is to
have two disk controllers. Take my currently motherboard,

Intel Southbridge (6 SATA) IDE/AHCI/RAID
Jmicron (2 IDE) <--- I connect Startech IDE to SATA dongle here...

What I can do is:

1) Boot disk as normal, with WinXP on an Intel SATA.
Install JMicron driver. Connect an IDE to SATA adapter
to the JMicron, so it'll work with a SATA port.
Test with another SATA (data) hard drive if you want.
2) Power off. Move the boot drive to the
JMicron setup. Do a test boot and prove it works.
3) If (2) worked, now shut down and enter the BIOS.
Flip the Intel SATA port to AHCI. Boot up again
(using the boot drive that is still connected to the
temporary JMicron path).
4) Install the Intel AHCI/RAID driver (same driver does
both). Shut down, move the boot drive cable back to
the Intel SATA port.
5) Boot up, now reconnected to Intel.
Finally, now you're booted in AHCI.

Now, with all of that said, WinXP AHCI doesn't have
TRIM support, so I cannot imagine the Magician is
going to be all that happy. If that's what it is actually
looking for.

There is a slim possibility you're using a pseudo-SCSI
driver, like maybe something on a SIL3112 port, and the
toolbox is complaining about that. Some hints about
your motherboard model might shine some light on the
possibilities. The reason a pseudo-SCSI or a RAID
driver might cause a problem, is maybe they don't
have SMART tunneling.

It's too bad these programs cannot explain what
they really want, and why. Does it want SMART
(definitely Yes) ? Does it want TRIM (maybe) ?
Does it absolutely need AHCI for the sake of
AHCI alone (No) ?

Paul