Task Scheduler - general page initialization failed
Josh Kelley
our domain. Whenever I try to bring up the properties on a task that's
been configured to run under the NT AUTHORITY\System account, I get the
following error:
General page initialization failed.
The specific error is:
0x8007000d: The data is invalid.
An error has occurred attempting to retrieve task information. You may
continue editing the task object, but will be unable to change task
account information.
On computers with this problem, tasks with this error do not run; the
Tasks window lists the Status as "Could not start."
I confirmed that the Task Scheduler service is running under the System
account and has permission to interact with the desktop. I tried
deleting the tasks, rebooting, and recreating them, as a couple of
sites suggested. I tried creating tasks through both the GUI and the
schtasks command. Nothing seems to help.
Tasks that are configured to run under other accounts work.
Any suggestions? These tasks are created by a GPO-assigned startup
script, if that makes any difference.
Thanks.
Josh Kelley
Josh Kelley
Josh Kelley
Vincent Xu [MSFT]
first, please check if the following article applies to your issue:
"The attempt to retrieve account information for the specified task failed"
error message when you use Task Scheduler to schedule volume shadow copy to
run in Windows Server 2003
http://support.microsoft.com/?id=822904
If it doesn't apply, I have following suggestions:
Suggestoin 1:
=================
remove the problematic computer from domain and create a new local user
account to see the result.
Create another new user profile to test
1. Log on as the Administrator or as a user with administrator credentials.
2. Click Start, and then click Control Panel.
3. Click User Accounts.
4. Click the Advanced tab, and then click Advanced.
5. In the left pane, click the Users folder.
6. On the Action menu, click New User.
7. Enter the appropriate user information, and then click Create.
8. Logon with the new user account to see if the issue occurs in the user
profile.
Suggestion 2:
=====================
We may use Clean Boot to eliminate third party interference. To boot into
Clean Boot environment:
1. Click Start, click Run, type "msconfig" (without the quotation marks) in
the Open box, and then click OK.
2. In the Startup tab, click the "Disable All" button.
3. In the Services tab, check the "Hide All Microsoft Services" checkbox,
and then click the "Disable All" button.
4. Click OK and restart your computer.
310560: How to troubleshoot by using the System Configuration utility in
Windows XP
http://support.microsoft.com/kb/310560
Hope this helps.
Best regards,
Vincent Xu
Microsoft Online Partner Support
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>>Thread-Topic: Task Scheduler - general page initialization failed
>>thread-index: AcZ1JAcerV84+dX6SoKnaESGMo4E4A==
>>X-WBNR-Posting-Host: 198.146.154.32
>>From: =?Utf-8?B?Sm9zaCBLZWxsZXk=?= <jos...@news.postalias>
>>Subject: Task Scheduler - general page initialization failed
>>Date: Thu, 11 May 2006 10:55:02 -0700
>>Lines: 27
>>Message-ID: <60F4EE25-65D0-440A...@microsoft.com>
>>MIME-Version: 1.0
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>> charset="Utf-8"
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>>X-Newsreader: Microsoft CDO for Windows 2000
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>>Path: TK2MSFTNGXA01.phx.gbl
>>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windowsxp.general:1504824
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>>X-Tomcat-NG: microsoft.public.windowsxp.general
Josh Kelley
> "The attempt to retrieve account information for the specified task failed"
> error message when you use Task Scheduler to schedule volume shadow copy to
> run in Windows Server 2003
> http://support.microsoft.com/?id=822904
These are Windows XP computers, so that article does not apply.
> If it doesn't apply, I have following suggestions:
>
> Suggestoin 1:
> =================
> remove the problematic computer from domain and create a new local user
> account to see the result.
I tried this, and it did not help. (As I mentioned, we're trying to run
tasks under NT AUTHORITY\System rather than under any particular user's
account.)
> Suggestion 2:
> =====================
> We may use Clean Boot to eliminate third party interference. To boot into
> Clean Boot environment:
This didn't help either.
Any other ideas?
Josh Kelley
Vincent Xu [MSFT]
I suggest you collect some system information using Microsoft Configuration
Capture Utility , and please send the CAB (Zip) file to me.
Please download the tool:
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
15706/MPSRPT_SETUPPerf.EXE
For more information and overview, please refer to link below:
KB818742 Overview of the Microsoft Configuration Capture Utility
(MPS_REPORTS)
http://support.microsoft.com/?id=818742
Note: The CAB file will be generated for your convenience in the
%systemroot%\MPSReports\Setup\Report\Cab directory called
%COMPUTERNAME%_MPSReports_.CAB. The CAB file will contain the reports
generated by the MPS Reporting Tool. If the CAB file isn't produced, please
compress all of the result files under %systemroot%\MPSReport\Setup\Report
as a Zip file. (Note: %systemroot% is the folder where you install Windows.)
Please send me the CAB file via the email : v-x...@microsoft.com
Thanks.
Best regards,
Vincent Xu
Microsoft Online Partner Support
======================================================
Get Secure! - www.microsoft.com/security
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When responding to posts, please "Reply to Group" via your newsreader so
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>>Thread-Topic: Task Scheduler - general page initialization failed
>>thread-index: AcZ4R27bZJ/576YtT2u0dZAkHamtlA==
>>X-WBNR-Posting-Host: 198.146.154.32
>>From: =?Utf-8?B?Sm9zaCBLZWxsZXk=?= <jos...@news.postalias>
>>References: <60F4EE25-65D0-440A...@microsoft.com>
<S3qt32Y...@TK2MSFTNGXA01.phx.gbl>
>>Subject: RE: Task Scheduler - general page initialization failed
>>Date: Mon, 15 May 2006 10:46:02 -0700
>>Lines: 30
>>Message-ID: <EE11741E-1CC8-442A...@microsoft.com>
>>MIME-Version: 1.0
>>Content-Type: text/plain;
>> charset="Utf-8"
>>Content-Transfer-Encoding: 7bit
>>X-Newsreader: Microsoft CDO for Windows 2000
>>Content-Class: urn:content-classes:message
>>Importance: normal
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>>X-Tomcat-NG: microsoft.public.windowsxp.general
>>
Vincent Xu [MSFT]
Thanks for sending me the MPS report.
After research, I think that we can use the systaskfix.exe tool to reset
the task scheduler database. HINT: I have sent the tool to your email box
at jo...@jbc.edu.
To use this tool, follow these steps:
1. Run "SysTaskFix.exe /fix" (without the quotation marks) from the command
line.
2. Click "Start", and then click "Control Panel".
3. Double-click "Scheduled Tasks".
4. Right-click on the task and then click "Properties".
5. In the "Run as" box on the "Task" tab, enter the username and password
or "NTAUTHORITY\SYSTEM".
6. Click "OK".
In Windows XP, we may try to use the SCHTASKS.EXE tool to run the task with
the system account to see if the task can run properly. For details on how
to use the SCHTASKS.EXE tool, type "SCHTASKS.EXE /?" in a command line.
HINT: To change the user account to run a task, you can use the following
command:
Schtasks /change /U <user> /P <password> /RU SYSTEM /TN <Task name>
Hope this helps.
Best regards,
Vincent Xu
Microsoft Online Partner Support
======================================================
Get Secure! - www.microsoft.com/security
======================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others
may learn and benefit from this issue.
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>>X-Tomcat-ID: 81024859
>>References: <60F4EE25-65D0-440A...@microsoft.com>
<S3qt32Y...@TK2MSFTNGXA01.phx.gbl>
<EE11741E-1CC8-442A...@microsoft.com>
>>MIME-Version: 1.0
>>Content-Type: text/plain
>>Content-Transfer-Encoding: 7bit
>>From: v-x...@online.microsoft.com (Vincent Xu [MSFT])
>>Organization: Microsoft
>>Date: Tue, 16 May 2006 06:08:31 GMT
>>Subject: RE: Task Scheduler - general page initialization failed
>>X-Tomcat-NG: microsoft.public.windowsxp.general
>>Message-ID: <aWHut8K...@TK2MSFTNGXA01.phx.gbl>
>>Newsgroups: microsoft.public.windowsxp.general
>>Lines: 91
>>Path: TK2MSFTNGXA01.phx.gbl
>>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windowsxp.general:1507447
>>NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122
Josh Kelley
> After research, I think that we can use the systaskfix.exe tool to reset
> the task scheduler database. HINT: I have sent the tool to your email box
> at jo...@jbc.edu.
>
> To use this tool, follow these steps:
>
That fixed it. Thank you!
Josh Kelley
Vincent Xu [MSFT]
Glad to hear the problem was fixed.
Have a good day!
Best regards,
Vincent Xu
Microsoft Online Partner Support
======================================================
Get Secure! - www.microsoft.com/security
======================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others
may learn and benefit from this issue.
======================================================
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======================================================
--------------------
>>Thread-Topic: Task Scheduler - general page initialization failed
>>thread-index: AcZ6oYfguEX79fc3Q3Kv2ohT/2Rhjg==
>>X-WBNR-Posting-Host: 198.146.154.32
>>From: =?Utf-8?B?Sm9zaCBLZWxsZXk=?= <jos...@news.postalias>
>>References: <60F4EE25-65D0-440A...@microsoft.com>
<S3qt32Y...@TK2MSFTNGXA01.phx.gbl>
<EE11741E-1CC8-442A...@microsoft.com>
<aWHut8K...@TK2MSFTNGXA01.phx.gbl>
<qV1ScLYe...@TK2MSFTNGXA01.phx.gbl>
>>Subject: RE: Task Scheduler - general page initialization failed
>>Date: Thu, 18 May 2006 10:36:01 -0700
>>Lines: 12
>>Message-ID: <29267698-0CBF-4A34...@microsoft.com>
>>MIME-Version: 1.0
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>> charset="Utf-8"
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>>X-Newsreader: Microsoft CDO for Windows 2000
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>>Importance: normal
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>>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
>>Newsgroups: microsoft.public.windowsxp.general
>>Path: TK2MSFTNGXA01.phx.gbl
>>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windowsxp.general:1508865
>>NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250
>>X-Tomcat-NG: microsoft.public.windowsxp.general
>>
Davis@discussions.microsoft.com Jim Davis
is there any way you could e-mail me this file systaskfix.exe
I have a new WIN 2003 STD server /Domain controller
and I am getting the the same error in scheduled task for Shadow Copies
Thank You
Jim Davis
jda...@stresscon.com
jake
I am getting the same error message on a Windows XP computer. Can you email
me the systaskfix.exe file as well. Thanks,
Jake Davis
jtd...@wsu.edu
Marklin@discussions.microsoft.com Al Marklin
SYSTASKFIX.EXE file? I'm experiencing the same problem after a forced
demotion of an auxilliary domain controller, and the scheduled VS copies no
longer work.
I've tried the methods in Q822904 to no avail.
Thanks very much,
Regards,
Al Marklin
Delta Systems Group
jschulenburg
a copy of it too! I'm experiencing similar problems on a W2K3 server (was a
DC, demoted it)..
jschulenburg
Would enyone be so nice to send this tool to my public address.
--
Kind regards,
Jan Schulenburg
Al Marklin
get everything working thanks to a tip from a user on this board. Try
1. Delete the offending "SYSTEM" account tasks in Task Scheduler.
2. Stop the Task Scheduler
3. Delete all files in C:\Documents and Settings\All Users\Application
Data\Microsoft\Crypto\RSA\S-1-5-18
4. Restart the service (I'd restart the server as soon as possible, too).
Hope this helps
-Al Marklin
jschulenburg via WindowsKB.com
I solved the problem by reïnstalling the server. The problem was that i
changed the AT service account before i ran dcpromo to convert the server to
a DC. After promoting the server, the AT service account cannot be accessed
anymore and jobs scheduled using AT/SOON fail to run.
The right installation sequence is:
- install the server
- add it to the domain (if necessary)
- run dcpromo
- alter the AT service account
--
Kind regards,
Jan Schulenburg
Message posted via WindowsKB.com
http://www.windowskb.com/Uwe/Forums.aspx/windowsxp/200607/1
Al Marklin
demotion from an AD server, which could no longer synchronize with the other
servers. Rejoining the domain after a manual clean up worked fine, except for
the AT System account problem, but deleting that folder referenced below
fixed the problem like a charm.
Dmazck
dma...@gmail.com I would appreciate it.
Ken Blake, MVP
> Could someone out there email me the systaskfix.exe utility as well.
> dma...@gmail.com I would appreciate it.
Accepting and running an executable file sent to you by a stranger on a
listserv would be a very foolhardy thing to do.Most of the time, what you
got would undoubtedly be fine, but there are crazy people out there, and the
risk of getting something malicious is just too great.
Also, posting your real E-mail address, unmunged, on a listserv is just an
invitation to get spam. In the future, if you must do this, modify the
address, and provide instruction to fix it. Say somethink like
dma...@gshoesmail.com (remove shoes to send mail.)
--
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup
n...@spam.invalid
Sorry you had to reinstall, Jan. In my case, the problem came from a
forced
> demotion from an AD server, which could no longer synchronize with
the other
> servers. Rejoining the domain after a manual clean up worked fine,
except for
> the AT System account problem, but deleting that folder referenced
below
> fixed the problem like a charm.
>
> "jschulenburg via WindowsKB.com" wrote:
>
> Al,
>
that i
> changed the AT service account before i ran dcpromo to convert the
server to
> a DC. After promoting the server, the AT service account cannot be
accessed
> anymore and jobs scheduled using AT/SOON fail to run.
>
> The right installation sequence is:
> - install the server
> - add it to the domain (if necessary)
> - run dcpromo
> - alter the AT service account
>
> --
> Kind regards,
>
> Jan Schulenburg
>
> Message posted via WindowsKB.com
> http://www.windowskb.com/Uwe/Forums.aspx/windowsxp/200607/1
HI All,
I am in a similar situation. Would someone please forward the
systaskfix.exe tool to me as well.. thanks in advance!!!!
Luca
please give me it truth email the link or tool diretcly.
Please!! i am desperate.!!
--
LZ
Jason
someone forward the systaskfix.exe tool to me as well please?
Many thanks!
Jose
What exactly is the problem again? That original post is pretty old.
When you checked out the Google results for systaskfix.exe, what did
you find?
If your problem is 0x8007000d and you searched for that, were those
solutions unable to resolve the issue?
Do any of those situations apply to you
It doesn't make sense (to me) to try to download one program to try to
fix another program that should be working properly in the first
place, but not everybody shares this opinion.
Jason
Jose
Here is an old article that I read that some folks say works fine with
XP.
I cannot recreate the error right now, but it is easy to check it out.
Jason
didn't work to my XP.