"sparky" <spa...@discussions.microsoft.com> schrieb im Newsbeitrag
news:4AA935D5-C2D0-45BE...@microsoft.com...
Would it not be simpler to install Vista onto a freshly formatted disk than
attempting to reload Windows XP, then upgrading to Vista? The result would
certainly be superior, in particular if your current WinXP is flawed. An
upgrade is not a heal-all - it is often struggling even with a healthy
system.
Not very descriptive. Probably should have attempted to fix it before
upgrading to another OS was ever tried. It's sort of like painting a car
that smokes - strangely it usually still smokes after the paint job. ;-)
Probably need to clean up/etc first. If that fails - there are other things
to try - but the cleanup will help narrow down things and *will* get more
information collected - which is what you need to solve the problem if the
cleanup doesn't do it for you.
First - please verify the exact edition, version and architecture of
Windows XP you have:
Press and hold down the Windows key on your keyboard and then press the
"Pause/Break" key. Let go of both. This is equivalent in Windows XP to
having right-clicked on the "My Computer" icon and chosen "Properties"
from the menu that appears. When the new window appears - ensure you are
under the "General" tab. Is there *anything* in there to indicate you
have a 64-bit version of Windows XP, like the words, "Windows XP
Professional x64 Edition Version"?
Next we will get the edition and version information...
Start button --> RUN
(no "RUN"? Press the "Windows Key" + R on your keyboard)
--> type in:
winver
--> Click OK.
The picture at the top of the window that opens will give you the general
(Operating System name and edition) while the line starting with the word
"version" will give you the rest of the story. Post _both_ in response
to this message verbatim. No paraphrasing - instead - ensure
character-for-character copying.
What version of Internet Explorer are you currently using? Easy to find
out. Open Internet Explorer and while that is in-focus, press and hold
the "ALT" key on your keyboard. With the "ALT" key still pressed, press
(just once, no holding) the "H" key. Now, with the "ALT" key still
pressed, press (just once, no holding) the "A" key. That will bring up
the "About Internet Explorer" window. It will give you the exact version
you are using - repeat what you see there in response to this message.
Now that we have some base information, let's cleanup your Windows
XP system.
Reboot so you start with a fresh machine. For everything here you will
need to logon as an user with administrative (installation) priviledges.
Fix your file/registry permissions...
Ignore the title and follow the sub-section under
"Advanced Troubleshooting" titled,
"Method 1: Reset the registry and the file permissions"
http://support.microsoft.com/kb/949377
*will take time
** Ignore the last step (6) - you should have SP3 - but not now.
You will likely see errors pass by if you watching, even count up. No
worries *at this time*.
*After* that is done, continue on to the next part where you clean off
some excess (unnecessary) files. It only removes those you definitely
do not need, if you follow the directions *as given* and do not deviate.
So reboot (for each of these steps, it is just best to reboot right
before - but I will continue to point that out) and logon as an user with
administrative priviledges.
Download/install the "Windows Installer CleanUp Utility":
http://support.microsoft.com/kb/290301
After installing, do the following:
Start button --> RUN
(no "RUN"? Press the "Windows Key" + R on your keyboard)
--> type in:
"%ProgramFiles%\Windows Installer Clean Up\msizap.exe" g!
--> Click OK.
(The quotation marks and percentage signs and spacing should be exact.)
It will flash by *quick*, don't expect much out of this step to get
excited about. But the cleaner your machine is to start with, the
better your luck will be later (not really luck - more like preparedness,
but that's not as fun to think about, eh?)
Yeah - you will get tired of rebooting - but let's soldier on and reboot
again and logon as an user with administrative priviledges.
This time (and this is one of the more time-consuming steps) you will be
running (one at a time with reboots in-between each) three different
anti-spyware/anti-malware applications to ensure you come up clean.
Download, install, run, update and perform a full scan with the following
(freeware version):
SuperAntiSpyware
http://www.superantispyware.com/
Reboot and logon as administrative user.
Download, install, run, update and perform a full scan with the following
(freeware version):
MalwareBytes
http://www.malwarebytes.com/
Reboot and logon as administrative user.
Download and run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx
You may find nothing, you may find only cookies, you may think it is a
waste of time - but if you do all this and report back here with what you
do/don't find as you are doing all of it - you are adding more pieces to
the puzzle and the entire picture just may become clearer and your
problem resolved.
Reboot and logon as administrative user.
Download/Install the latest Windows Installer (for your OS):
( Windows XP 32-bit : WindowsXP-KB942288-v3-x86.exe )
http://www.microsoft.com/downloadS/details.aspx?familyid=5A58B56F-60B6-4412-95B9-54D056D6F9F4&displaylang=en
Reboot and logon as administrative user.
Download the latest version of the Windows Update agent from here (x86):
http://go.microsoft.com/fwlink/?LinkID=91237
... and save it to the root of your C:\ drive. After saving it to the
root of the C:\ drive, do the following:
Close all Internet Explorer windows and other applications.
Start button --> RUN and type in:
%SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
--> Click OK.
(If asked, select "Run.) --> Click on NEXT --> Select "I agree" and click on
NEXT --> When it finishes installing, click on "Finish"...
Reboot and logon as administrative user.
Visit this web page:
How do I reset Windows Update components?
http://support.microsoft.com/kb/971058
... and click on the "Microsoft Fix it" icon. When asked, select "RUN",
both times. Check the "I agree" box and click on "Next". Check the box
for "Run aggressive options (not recommended)" and click "Next". Let
it finish up and follow the prompts until it is done. Close/exit and
reboot when it is.
How to scan your disks for errors
http://support.microsoft.com/kb/315265
* will take time and a reboot
You should now perform a full Defragment on your system drive (C:)...
How to Defragment your hard drives
http://support.microsoft.com/kb/314848
* will take time
Uninstall any and all third-party firewall applications (ZoneAlarm, etc)
and utilize the built-in WIndows Firewall only.
Reboot.
Log on as an user with administrative rights and open Internet Explorer
and visit http://windowsupdate.microsoft.com/ and select to do a
CUSTOM scan...
Every time you are about to click on something while at these web pages -
first press and hold down the CTRL key while you click on it. You can
release the CTRL key after clicking each time.
Once the scan is done, select just _ONE_ of the high priority updates
(deselect any others) and install it.
Reboot again.
If it did work - try the web page again - selecting no more than 3-5 at a
time. Rebooting as needed.
The Optional Software updates are generally safe - although I recommend
against the "Windows Search" one and any of the "Office Live" ones or
"Windows Live" ones for now. I would completely avoid the
Optional Hardware updates. Also - I do not see any urgent need to
install Internet Explorer 8 at this time.
Seriously - do all that. This is like antibiotics - don't skip a single
step, don't quit because you think things will be okay now - go through
until the end, until you have done everything given in the order given. If
you have a problem with a step come ask and let someone here get you
through that step. If you don't understand how to do a step, come back
and ask here about that step and let someone walk you through it.
Then - when done - let everyone here know if it worked for you - or if
you have more issues.
--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html
"sparky" wrote:
How to Perform a Windows XP Repair Install
Microsoft Window XP
Home Edition
Version 2002
Service Pack 3
76477-OEM-0011903-00126
OS
Version 5.1 (Build 260.XPSP_SP3_GDR.090804-1435: Service Pack 3)
IE
Version 8.0.6001.187021C
Cipher strenght: 128 Bits
Product id:01398-600-0011903-00126
Update versions: 0
NEVER, NEVER, NEVER, ...attempt major changes to a system without first
performing a full backup, and fully verifying that backup, (using software
such as Norton Ghost, or Acronis backup software). so that when things go
horribly wrong, (when you attempt to make MAJOR changes to the system), you
can at least restore the system to its' maybe flawed but, working state,
immediately prior to those major changes !!!!!
e.g. On the Microsoft website is a workthrough on how to clean up, and
prepare an XP / XP+Service Pack 1 / XP Service Pack 2 system for upgrade to
XP Service Pack 3,
...and doubtless lots of other workthroughs on how to clean a system up, in
preparation for an upgrade from an older to newer Windows platform.
...and doubtless ALL of them will warn against attempting such an upgrade
without first carrying out a FULL BACKUP !
http://support.microsoft.com/kb/931225
regards, Richard
cf. http://michaelstevenstech.com/cleanxpinstall.html#steps
After the clean install, you'll have the equivalent of a "new computer" so
take care of everything on the following page before otherwise connecting
the machine to the internet or a network and before using a USB key that
isn't brand-new or hasn't been freshly formatted:
5 steps to help protect your new computer before you go online
http://www.microsoft.com/protect/computer/advanced/xppc.mspx
Other helpful references include:
HOW TO get a computer running WinXP Gold (no Service Packs) fully patched
(after a clean install)
http://groups.google.com/group/microsoft.public.windowsupdate/msg/3f5afa8ed33e121c
HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after a
clean install)
http://groups.google.com/group/microsoft.public.windowsxp.general/msg/a066ae41add7dd2b
Also see:
Steps To Help Prevent Spyware
http://www.microsoft.com/security/spyware/prevent.aspx
Steps to Help Prevent Computer Worms
http://www.microsoft.com/security/worms/prevent.aspx
Avoid Rogue Security Software!
http://www.microsoft.com/security/antivirus/rogue.aspx
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com
Which OS do you *really* want to run: Vista or XP? If you would rather
run Vista, then instead of futzing around with your XP installation, it
would make more sense to perform a Clean Install of Vista. This means
you would be wiping your hard drive clean and starting with a fresh
install of Vista. This also means you need to make sure you back up all
your important data first.
How new is your PC? Do you know for a fact it can handle Vista's
demands? If you're not sure, post back with the make and model of your
PC.
If you decide you just want to remain with XP, let us know that to so we
can guide you toward a solution.
Also, please do not reply to your post. Rather, reply to the post that
you are responding to.
You have a typo in your winver transcription.
A more efficient method that eliminates the possibility of typos and
provides much more information is:
Click Start, Run and in the box enter:
msinfo32
Click OK, and when the System Summary info appears, click Edit, Select
All, Copy and then paste
the information back here.
There will be some personal information (like System Name and User
Name), and whatever appears to
be private information to you, just delete it from the pasted
information.
This will minimize back and forth Q&A and eliminate guesswork.
sparky wrote:
> I was trying to update to Vista. Tried many times without success.
> Always crashed at the end and revert to XP.
> I think i have a problem with XP. Sometimes i have an error with
> svchost.exe unable to write to a certain memory. Also system is
> very slow to start.
> I would like to reload XP or fix it without having to go to the
> factory disk and restart from total scratch if possible.
> Anyone can help
> tks
Mark Adams wrote:
> How to Perform a Windows XP Repair Install
> http://www.michaelstevenstech.com/XPrepairinstall.htm
sparky wrote:
> Dear Mark
> Tks for your help.
> I started yesterday to go through your help notes and I am running
> to a wall right now.
> After download the Windows Update agent, I tried to run it but I
> always have the error that it cannot be found. I did like you said
> and save it on the C: drive and can see it there. It just dont run
> with %systemdrive%\windowsupdateagent30-x86.exe/wuforce
> It seems like the run command does not go to the c: drive. Can I
> modify the part %systemdrive% for c: or similar drive info ?
> tks again
> Yvon
Perhaps you should review what "Mark Adams" gave you... ;-) I don't see
anything like that. (Entire thing quoted in two ways above.)
If you want _my opinion_, the command would be:
driveletter:\path_where_you_saved_it\windowsupdateagent30-x86.exe /wuforce
So, like, "c:\windowsupdateagent30-x86.exe /wuforce" if you saved it in the
root of the C drive. Or like "c:\temp\windowsupdateagent30-x86.exe
/wuforce" if you saved it in C:\TEMP\...
One thing to note - maybe you just missed it when typing - but there is
supposed to be a space after "windowsupdateagent30-x86.exe" and before the
"/wuforce". The "/wuforce" is a switch/variable to the command - changing
the way it excecutes.
I dont know if it is a xp error or hardware error.
can you help ?
tks
sparky
"Shenan Stanley" wrote:
> .
>