.NET update will not install

JonathanL

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Mar 9, 2010, 12:12:06 PM3/9/10

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I have an XP system that I just rebuilt that will not install Microsoft .NET
Framework 2.0 Service Pack 2 Security Update for Windows 2000, Windows Server
2003, and Windows XP (KB974417).

The system is running XP Media Center Edition SP3 and is part of a small
domain. No other XP systems (a mixture of Pro and MCE) have this problem.

All other .NET versions with their service packs and updates have installed
with no problem. This includes .NET Framework 2.0 SP2 KB958481 and KB976569.
It's only KB974417 that will not install.

I have Googled this problem and I believe I have tried every suggestion I've
found. This includes removing all .NET using the dotnetfx cleanup tool and
then reinstalling them in the order of .NET 3.5, .NET 1.1, then .NET 1.1 SP1.
The .NET 3.5 SP1 also installs 2.0 SP2 and 3.0 SP2.

I'm using WSUS on the domain and it shows the install as failed. When I
tried to manually install the update via Windows Update I get the Event Log
error "Installation Failure: Windows failed to install the following update
with error 0x80070643: Microsoft .NET Framework 2.0 Service Pack 2 Security
Update for Windows 2000, Windows Server 2003, and Windows XP (KB974417)."

Downloading from MS and manually installing KB974417
(NDP20SP2-KB974417-x86.exe) gives me the message "None of the products that
are addressed by this software update are installed on this computer. Click
Cancel to exit setup."

What can I do to get this update installed? It was installed prior to the
rebuild and the only thing changed hardware-wise is the new hard drive (old
one died).

Jonathan

Mark Adams

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Mar 9, 2010, 1:28:11 PM3/9/10

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"JonathanL" wrote:

> I have an XP system that I just rebuilt that will not install Microsoft .NET
> Framework 2.0 Service Pack 2 Security Update for Windows 2000, Windows Server
> 2003, and Windows XP (KB974417).
>
> The system is running XP Media Center Edition SP3 and is part of a small
> domain. No other XP systems (a mixture of Pro and MCE) have this problem.
>
> All other .NET versions with their service packs and updates have installed
> with no problem. This includes .NET Framework 2.0 SP2 KB958481 and KB976569.
> It's only KB974417 that will not install.
>
> I have Googled this problem and I believe I have tried every suggestion I've
> found. This includes removing all .NET using the dotnetfx cleanup tool and
> then reinstalling them in the order of .NET 3.5, .NET 1.1, then .NET 1.1 SP1.
> The .NET 3.5 SP1 also installs 2.0 SP2 and 3.0 SP2.

I think you need to install 1.1 and 1.1 SP1 first, then apply 3.5.

PA Bear [MS MVP]

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Mar 9, 2010, 7:25:44 PM3/9/10

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WSUS newsgroup:
news://msnews.microsoft.com/microsoft.public.windows.server.update_services

WSUS Forum:
http://social.technet.microsoft.com/Forums/en-US/winserverwsus/threads

You might see...

When installing updates using Windows update or Microsoft Update you may
receive Error 0x643 or 0x80070643 (23 Oct-09; ignore the error numbers, if
need be)
http://support.microsoft.com/kb/976982

Or you could...

See the "How to obtain help" section of
http://support.microsoft.com/kb/974417

For home users [ONLY!], no-charge support is available by calling
1-866-PCSAFETY (and/or 1-866-234-6020 and/or 1-800-936-5700) in the United
States and in Canada or by contacting your local Microsoft subsidiary.
There is no-charge for support calls that are associated with security
updates. When you call, clearly state that your problem is related to a
Security Update and cite the update's KB number (e.g., KB974417).

Or you can...

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

The Consumer Security Support home page & Microsoft Update Solution Center
also offer support options
https://consumersecuritysupport.microsoft.com/
http://support.microsoft.com/ph/6527#tab3

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002

JonathanL

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Mar 10, 2010, 1:23:01 AM3/10/10

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According to KB976982, 3.5 must be installed first. I don't know why, but
that's what it says.

Jonathan

JonathanL

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Mar 10, 2010, 1:26:01 AM3/10/10

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I really don't think this is a WSUS problem since I've tried to install the
update from Windows Update as well as downloading the standalone KB exe and
running that.

Also, KB 976982 is one of the articles I followed trying to resolve this.
That's where I mainly got the idea of doing what I outlined in my original
post. It didn't help.

So I'm still back at square one. No other PC in this domain had this problem
including this one before I rebuilt it. It's only since I rebuilt it that
this KB will not install. I know there must be something that needs to be
done within Windows, either a registry tweak or something.

Jonathan

> .
>

PA Bear [MS MVP]

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Mar 10, 2010, 1:43:22 AM3/10/10

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Repost:

>> See the "How to obtain help" section of
>> http://support.microsoft.com/kb/974417

Computing@discussions.microsoft.com HotSpot Computing

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Mar 15, 2010, 12:26:02 PM3/15/10

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I am having the exact same problem. Replaced a hard drive, reinstalled
Windows XP Pro SP3 from a Dell OEM CD, added to a domain simply to allow WSUS
to work it's magic, and reliably getting failures with the same error codes
on this one update.

I first was receiving the error after installing from an Windows XP Pro SP2
CD (couldn't find the SP3 flavor) so today just decided to wipe AGAIN and
reinstall from the SP3 disc I found. When I run manually, I get the "None of

the products that are addressed by this software update are installed on this

computer. Click Cancel to exit setup." message.

Apart from calling Microsoft or opening a ticket, does anyone have a
solution or any further update on this issue?

> .
>

undisclosed

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Mar 16, 2010, 7:21:31 PM3/16/10

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Hi there,
Had the same problem. This is what I did to fix:

I've found that you need to un-install KB976569 (released
2/23/10), then install 974417. Then you can re-install 976569.

--
stan650

Camper@discussions.microsoft.com Happy Camper

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Mar 18, 2010, 4:28:01 PM3/18/10

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Bingo!!

"undisclosed" wrote:

> .
>

PA Bear [MS MVP]

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Mar 18, 2010, 6:48:19 PM3/18/10

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What did you win?

tvissoc

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May 11, 2010, 4:28:27 PM5/11/10

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Wish my solution was that simple. It seems that I have both of those
updates queued for install, but neither will install. It seems that
.net 2.0 SP2 is not installed, nor can it be installed. I guess I'm
down to just ignoring the updates, or I'll be stripping out the .net
goodies and reinstalling.

Michael

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May 12, 2010, 9:46:44 AM5/12/10

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"tvissoc" <tvissoc...@no.email.invalid> wrote in message
news:tvissoc...@no.email.invalid...

>
> Happy Camper;1192088 Wrote:
>> Bingo!!
>>
>>
>> "undisclosed" wrote:
>>
>> >
>> > Hi there,
>> > Had the same problem. This is what I did to fix:
>> >
>> > I've found that you need to un-install KB976569 (released
>> > 2/23/10), then install 974417. Then you can re-install 976569.
>> >
>> >
>> > --
>> > stan650
>> > .
>> >
>
> Wish my solution was that simple. It seems that I have both of those
> updates queued for install, but neither will install. It seems that

> net 2.0 SP2 is not installed, nor can it be installed. I guess I'm
> down to just ignoring the updates, or I'll be stripping out the .net
> goodies and reinstalling.

...or you can do the intelligent thing and start a new post explaining your
problem, including your OS, SP level, architecture, KB# & error code.
--

"Don't pick a fight with an old man.
If he is too old to fight, he'll just kill you."

tc32628

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May 13, 2010, 12:50:28 PM5/13/10

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Applies to Windows XP.

Uninstall all .NET Framework programs in reverse order. Utilize add and remove
programs from control panel to do this.
Delete all folders and files with the name KB974417. See Note 1 below.
Reboot.
Download and Install Microsoft XPS Viewer here:
http://www.microsoft.com/whdc/xps/viewxps.mspx
During the install, .NET Framework 3 will be installed. After the install, a
reboot is required. Do so.
Next, go to Microsoft update, download and install High Priority update(s).
After the install, a reboot is required. Do so.
Problem solved plus bonus program Microsoft XPS Viewer.

Note 1: Go to explore. Click on Tools, Folder Options, View.
Check radio button "Show hidden files and folders".
Uncheck "Hide protected operating system files (recommended)".

Personal recommendation: Always do a custom update, but only download and
install "High Priority" and "Optional Hardware" updates.
Do not install "Optional Software" updates.

P.S.
I have a minimum of 83 programs installed on my pc. All of them run perfectly
well without ".NET Framework 1.1".
Maybe some programs require it, but I have not found one yet.
Please do not hesitate to correct me if you find I am wrong.