usb driver problem

[mrr]

I got a probem on XP Home SP2. Some USB dvices work ok, but some (like
Thomson SpeedTouch USB ADSL modem and iPod shuffle) aren't properly
recognized. The new hardware creator recognizes new hardware, tries to
install drivers (for example for mass USB storage device) but fails
saying "Cannot find the file specified" - or something very similiar,
this windows version isn't english). After it finishes (I click close),
it pops up again and tries to do the same thing.

The hardware works on other computers. I got avast anti virus, ad-aware
and spybot.

I suspect there is something wrong with windows USB driver or new
hardare wizard itself, I want to try something before reinstalling the
system.

thanks in advance.

--
F

[DatabaseBen]

i dont think its a problem with
the o.s.

could be simply a
mechanical issue, like
a bad usb connec-tor/-tion

or maybe usb port speeds
are mismatched, eg usb 1.0 and
usb 2.0.

there is also a freeware from microsoft.com
that might help as well. Look for something
related to "usb power management" or
similar (can't recall the exact file name)...

"mrr" <fra...@o2.pl> wrote in message
news:1167166936....@h40g2000cwb.googlegroups.com...

[Rock]

"mrr" wrote

Take a look at these sites for tips.

Troubleshooting for USB drives
http://www.uwe-sieber.de/usbtrouble_e.html

General USB troubleshooting in Windows XP
http://support.microsoft.com/?kbid=310575

--
Rock [MVP - User/Shell]

[Elmo]

mrr wrote:
> I got a problem on XP Home SP2. Some USB devices work ok, but some (like

> Thomson SpeedTouch USB ADSL modem and iPod shuffle) aren't properly
> recognized. The new hardware creator recognizes new hardware, tries to
> install drivers (for example for mass USB storage device) but fails

> saying "Cannot find the file specified" - or something very similar,
> this Windows version isn't English). After it finishes (I click close),

> it pops up again and tries to do the same thing.
>
> The hardware works on other computers. I got avast anti virus, ad-aware

> and Spybot.

>
> I suspect there is something wrong with windows USB driver or new

> hardware wizard itself, I want to try something before reinstalling the
> system.
>
> thanks in advance.

XP asks for USB drivers:
http://www.uwe-sieber.de/usbtrouble_e.html#xp_asks_for_drivers

--
Joe =o)

[VB2]

I have a similar problem with XP Home SP2. My machine seems to have
difficulty recognizing a number of USB mass storage devices (but not all of
them). It recognizes my mp3 player/ext. hard drive and one USB flash drive I
own, but it will not recognize my camera or a number of other flash drives.

When I attach one of the problematic devices, the Found New Hardware wizard
starts up, but ultimately returns the errors:

"Cannot Install This Hardware

There was a problem installing this hardware:

[device name here]

an error occured in the installation of the device

The data is invalid."

I have looked at the websites posted among others and have not found them
helpful so far.

My usbstor.inf file appears to be valid. I've tried replacing usbstor.sys,
as well, and it made no difference.

Any help would be GREATLY appreciated.

VB2

[Elmo]

Here's a Google Groups search on the error message:

http://groups.google.com/groups/search?q=error+occurred+installation+of+the+device+data+invalid&qt_s=Search

This suggests it's a permissions problem:
http://groups.google.com/group/microsoft.public.windowsxp.hardware/browse_frm/thread/a4ab24d203e2dc0a/9471db1db2fd82d3?lnk=st&q=error+occurred+installation+of+the+device+data+invalid&rnum=2#9471db1db2fd82d3

Same thing:
http://groups.google.com/group/alt.windows-w2k/tree/browse_frm/thread/eb1b3029817e71fb/445cd82b6bf8224a?rnum=1&q=error+occurred+installation+of+the+device+data+invalid&_done=%2Fgroup%2Falt.windows-w2k%2Fbrowse_frm%2Fthread%2Feb1b3029817e71fb%2F1382618bdb151ddb%3Flnk%3Dst%26q%3Derror+occurred+installation+of+the+device+data+invalid%26rnum%3D5%26#doc_1382618bdb151ddb

Probably the best read:
http://groups.google.com/group/microsoft.public.windowsxp.general/tree/browse_frm/thread/ab62c37f58c0d5f8/7349b60ccbaf53f8?rnum=1&q=error+occurred+installation+of+the+device+data+invalid&_done=%2Fgroup%2Fmicrosoft.public.windowsxp.general%2Fbrowse_frm%2Fthread%2Fab62c37f58c0d5f8%2F964883ba4e70dbaa%3Flnk%3Dst%26q%3Derror+occurred+installation+of+the+device+data+invalid%26rnum%3D7%26#doc_964883ba4e70dbaa

--
Joe =o)

[VB2]

Joe/Elmo,

Thanks. The links you referred me to did the trick, with a little added
guesswork on my part. It was a permissions problem in the registry. Once I
found the entry for my device and set the permissions to allow full control
(and rebooted), the device installed with no problem. The only difference
from the links you posted was that these were USB devices, not PCI card
devices, so the registry entry I was looking for (and eventually found) was
under HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Enum/USB.

Thanks for the help! I have no idea how I ever would have found
this/figured this out otherwise! You'd think MS would put something in their
Knowledge Base about this.

VB2

[Elmo]

Great! I'm so glad it was resolved.

--
Joe =o)

[Rock]

"VB2" wrote

> Joe/Elmo,
>
> Thanks. The links you referred me to did the trick, with a little added
> guesswork on my part. It was a permissions problem in the registry. Once
> I
> found the entry for my device and set the permissions to allow full
> control
> (and rebooted), the device installed with no problem. The only difference
> from the links you posted was that these were USB devices, not PCI card
> devices, so the registry entry I was looking for (and eventually found)
> was
> under HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Enum/USB.
>
> Thanks for the help! I have no idea how I ever would have found
> this/figured this out otherwise! You'd think MS would put something in
> their
> Knowledge Base about this.

Nice work on both your parts.