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Unable to install XP Pro - BlueScreen!

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Doonie

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Aug 6, 2008, 9:35:00 AM8/6/08
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Hello

I need to reinstall my OS so I removed the HD from my fairly new HP Pavilion
and attached it my notebook via an external USB enclosure. I then combined
several existing partitions using Norton Partition Magic. Tested for surface
errors, unhid the drive, formatted it and reinstalled it in the Pavilion.
Using an original XP disk, no SP I attempted to install the OS. Just after
all drivers, etc are loaded the screen turns blue with a halt error
specifying pci.sys.

I have removed every PCI component including memory and tried again with the
same results. I am looking for instructions for 2 things. First to solve the
problem, can I remove the HD, attach it to my notebook, install the OS and
then install the disk in the Pavilion? Failing that, what else should I do?

Thanks

Doonie

~ every 100 years, all new people ~

Gerry

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Aug 6, 2008, 11:24:38 AM8/6/08
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An exact copy of the Stop Error report is needed.

Disable automatic restart on system failure. This should help by
allowing time to write down the STOP code properly. Right click on
the My Computer icon on the Desktop and select Properties, Advanced,
Start-Up and Recovery, System Failure and uncheck box before
Automatically Restart.

Do not re-enable automatic restart on system failure until you have
resolved the problem. Check for variants of the Stop Error message.

An alternative is to keep pressing the F8 key during Start-Up and select
option - Disable automatic restart on system failure.

If you are using a wireless keyboard and the F8 key does not work
substitute a wired keyboard


--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Doum

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Aug 6, 2008, 3:49:04 PM8/6/08
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"Gerry" <ge...@nospam.com> écrivait news:ucQqZi99IHA.4916
@TK2MSFTNGP02.phx.gbl:

> An exact copy of the Stop Error report is needed.
>
> Disable automatic restart on system failure. This should help by
> allowing time to write down the STOP code properly. Right click on
> the My Computer icon on the Desktop and select Properties, Advanced,
> Start-Up and Recovery, System Failure and uncheck box before
> Automatically Restart.
>
> Do not re-enable automatic restart on system failure until you have
> resolved the problem. Check for variants of the Stop Error message.
>
> An alternative is to keep pressing the F8 key during Start-Up and
select
> option - Disable automatic restart on system failure.
>
> If you are using a wireless keyboard and the F8 key does not work
> substitute a wired keyboard
>
>

How can the OP do that if the OS is not installed?

Doum

Gary S. Terhune

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Aug 6, 2008, 4:38:04 PM8/6/08
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The OS *is* installed, more or less. It just has problems loading, probably
due to hardware/drivers/resource allocation SNAFU.

--
Gary S. Terhune
MS-MVP Shell/User
http://grystmill.com

"Doum" <m...@domain.net> wrote in message
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Doonie

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Aug 6, 2008, 5:03:01 PM8/6/08
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The screen reads in part...

STOP 0x0000007E (0xc000005, 0xF&48E0BF, 0XF78DA208, 0XF78D9F08)
pci.sys Address F748E0BF Base at F7487000, Datestamp 3b7d855

~ every 100 years, all new people ~

Doonie

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Aug 6, 2008, 5:05:01 PM8/6/08
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Gary, to make sure you are accurate in your comment, the OS is not installed.
I am attempting to install it from CD to the formatted HD...
--
~ every 100 years, all new people ~

Gary S. Terhune

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Aug 6, 2008, 5:39:13 PM8/6/08
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" Just after all drivers, etc are loaded the screen turns blue with a halt
error specifying pci.sys."

You mean that's when the CD is loading, before you get to formatting,
installing, etc.?

--
Gary S. Terhune
MS-MVP Shell/User
http://grystmill.com

"Doonie" <Doo...@discussions.microsoft.com> wrote in message
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John John (MVP)

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Aug 6, 2008, 5:40:01 PM8/6/08
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At which service pack level is your Windows XP cd? Try slipstreaming it
to SP2.

John

Doonie

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Aug 6, 2008, 6:36:06 PM8/6/08
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As stated it is XP with no SP. Not interested in slipstreaming thank you...
--
~ every 100 years, all new people ~

Gary S. Terhune

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Aug 6, 2008, 6:55:01 PM8/6/08
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See: http://www.techspot.com/vb/topic16553-3.html

Read it all or you'll miss thee important parts.

--
Gary S. Terhune
MS-MVP Shell/User
http://grystmill.com

"Doonie" <Doo...@discussions.microsoft.com> wrote in message

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Doonie

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Aug 6, 2008, 7:38:08 PM8/6/08
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I mean that

1) the PC is equipped with a single, formatted, empty SATA drive.Please see
my initial post. There is nothing on the drive, it is empty, contains no OS
or data, absolutely blanko.

2) I insert the original XP (No SP) CD into the CD drive and then boot to
that drive.

3) Setup begins asking about 3rd party drivers, RAID drivers,etc.

4) After this, the setup screen SHOULD show "To set up Windows now, press
enter" HOWEVER instead of seeing this, I am instead of presented with blue
screen. In other words, the install never gets past the initial loading of
drivers, etc.

PS I would really prefer a response dealing with the interpetation of the
Halt messages as I posted earlier.

John John (MVP)

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Aug 6, 2008, 8:56:12 PM8/6/08
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Then keep fighting with the pci.sys error. This problem was corrected
with SP2 and many who have had the very same problem as you have
reported success when integrating SP2 to their installation disk.
Basically you are trying to install an operating system in it's year
2001 released version on a year 2008 computer that has hardware that
didn't even exist in 2001 when XP was released.

John

Gary S. Terhune

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Aug 6, 2008, 9:05:14 PM8/6/08
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"Doonie" <Doo...@discussions.microsoft.com> wrote in message
news:C63F918F-5BE8-4A71...@microsoft.com...

>I mean that
>
> 1) the PC is equipped with a single, formatted, empty SATA drive.Please
> see
> my initial post. There is nothing on the drive, it is empty, contains no
> OS
> or data, absolutely blanko.
>
> 2) I insert the original XP (No SP) CD into the CD drive and then boot to
> that drive.
>
> 3) Setup begins asking about 3rd party drivers, RAID drivers,etc.

Which is where you need to provide SATA drivers to Setup. Windows XP
original doesn't have SATA drivers. SP2 does. Thata's why people have
recommended slipstreaming SP2 (which is a good idea, anyway.) See my later
post of 20:55 UTC, and the link I provided.

> 4) After this, the setup screen SHOULD show "To set up Windows now, press
> enter" HOWEVER instead of seeing this, I am instead of presented with blue
> screen. In other words, the install never gets past the initial loading of
> drivers, etc.

Because it doesn't have SATA drivers and thus can't access the HD and that
is probably what the error message derives from, whatever it's actual
content.

> PS I would really prefer a response dealing with the interpetation of the
> Halt messages as I posted earlier.

Then you'll just have to wait for Gerry, who lives in GB and is, I would
imagine, about to retire for the night.

Gerry

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Aug 7, 2008, 5:47:02 AM8/7/08
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Background information on Stop Error message:
http://msdn2.microsoft.com/en-us/library/ms795746.aspx

0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
A system thread generated an exception which the error handler did not
catch. There are numerous individual causes for this problem, including
hardware incompatibility, a faulty device driver or system service, or
some software issues. Check Event Viewer (EventVwr.msc) for additional
information.
Source: http://aumha.org/a/stop.htm

How to Troubleshoot a Stop 0x0000007E Error in Windows XP
http://support.microsoft.com/kb/330182/en-us

This link has an identical error code. The solution was achieved with a
different hard drive but no one knew why.
http://snipurl.com/3c83y [forums_techguy_org]

This link also contains an identical error code. Installing with an SP1
CD solved the problem.
http://forums.windrivers.com/showthread.php?t=63219

This link also contains an identical error code. Slipstreaming XP with
SP2 was the solution.
http://snipurl.com/3c8a0 [www_dellcommunity_com]

Other have suggested slipstreaming which you rejected. The alternative
is to acquire a more up to date CD with the updates already incorporated
in the CD.

HeyBub

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Aug 7, 2008, 9:32:59 AM8/7/08
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Doonie wrote:
> As stated it is XP with no SP. Not interested in slipstreaming thank
> you...
>

Then you're pretty much doomed.

SATA drives came on the scene AFTER the initial XP release. The original XP
can't access them.


Gary S. Terhune

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Aug 7, 2008, 9:56:53 AM8/7/08
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If you don't know what you're talking about, keep your damned trap shut!
Freakin' idiot!

There are a ton of solutions for the issue, and the one that appears to most
suit the OP is to download the SATA (and probably a few other necessary)
drivers from the motherboard/builder's site, put them onto a floppy or CD or
flash drive, and load them at the appropriate moment, early in the initial
phases of Setup.

If the drivers aren't available for this purpose, then the slipstreamed SP2
is the obvious next choice.

--
Gary S. Terhune
MS-MVP Shell/User
http://grystmill.com

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John John (MVP)

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Aug 7, 2008, 10:08:37 AM8/7/08
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You can't load drivers from flash drive or CD using the F6 method, the
setup programs only accepts drivers from floppy diskettes.

John

Gary S. Terhune

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Aug 7, 2008, 11:31:06 AM8/7/08
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Geez! Not even in Vista? What dark recess of some Pakistani cave were the
poor Vista Setup programmers stuck in when floppies essentially became
obsolete, how many years ago was it?

I suppose you can't even load them onto the HD, either? Makes the whole F6
procedure pretty much worthless.

Yup, Vista and damned near everything else out of MS in the last five years
just proves what I said earlier. They oughta fire everyone from
middle-management up to the CEO.

--
Gary S. Terhune
MS-MVP Shell/User
http://grystmill.com

"John John (MVP)" <aude...@nbnet.nb.ca> wrote in message
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John John (MVP)

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Aug 7, 2008, 11:46:29 AM8/7/08
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Keep in mind that this is a Windows XP group, the answers here don't
necessarily apply to other NT versions. Vista setup will accept the
drivers on a media source other than the floppy drive. But prior to
Vista you *must* supply the drivers on a floppy diskette, the setup
program will not accept them on any other media source.

Gary S. Terhune

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Aug 7, 2008, 12:14:49 PM8/7/08
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Yup, forgot which group I was in.

Must....push....away.... from....desk....

--
Gary S. Terhune
MS-MVP Shell/User
http://grystmill.com

"John John (MVP)" <aude...@nbnet.nb.ca> wrote in message

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Gerry

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Aug 7, 2008, 12:39:33 PM8/7/08
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John

Another alternative is to acquire a more up to date CD with the updates
already incorporated in the CD (I think it may only need SP1). A
different hard drive is another. Your F6 point is new to me so just keep
the information flow going <G>. The OP is spoilt for choice! Which do
you think is the best solution? Slipstreaming or your F6 solution?

--
Regards.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

John John (MVP)

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Aug 7, 2008, 1:26:45 PM8/7/08
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The F6 solution wasn't my idea, it was suggest by others, I suggested
that he slipstream SP2 in his installation disk. I don't think that
this is a SATA issue, I think that this is caused by newer PCIe hardware
that the original Windows XP setup doesn't know how to properly handle.
Apparently the OP doesn't want to go the SP2 route so I don't have
much else to add to help resolve the problem. A case of the proverbial
horse being led to water... he'll drink when he is thirsty enough!

Intel has this to say about this pci.sys installation error:

[Quote]

If you are installing Windows XP on an Intel® Desktop Board that
includes PCI Express* support, you must use Windows XP with Service Pack
2, otherwise you may see the following blue screen error during
installation:

***stop 0x0000007E ( oxc 0000005, oxf9a380bf, oxf9e84208, oxf9e834208,
0xe9e83f08
*** PCI.SYS address f9a380bf base at f9a31000, date stamp 3b7d8ssc

If you do not have an installation CD that includes Service Pack 2, you
can create a ‘slipstream’ CD.

[end quote]

http://support.intel.com/support/motherboards/desktop/sb/CS-028426.htm#pcisys

John

Doonie

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Aug 7, 2008, 2:14:02 PM8/7/08
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Ah yes a vigorous discussion containing much research and even fewer
solutions. I attempted the XP w/SP2 disk which also failed in the same
fashion but with a different bluescreen message. I think it said "surrender,
all your base are belong to us" whatever than infers.

My next trick is to install a floppy drive equipped with the SATA drivers.
Then I would expect F6 to function properly. HOWEVER, the drivers Intel
Matrix Storage Manager of Intel G965 Express Chipset, located at
http://www.intel.com/support/chipsets/sb/CS-022768.htm are in .exe form. I
am now trying to find them in their native format in order for Windows setup
to use them.

What a colossal waste of time and a I say "a plague upon yee Hewlett
Packard" for having not a single idea or resource to solve this via chat
support.

--
~ every 100 years, all new people ~

Nepatsfan

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Aug 7, 2008, 2:25:58 PM8/7/08
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Hopefully, you'll have stumbled over this already. The second item listed on the
Intel download site is what you're looking for.

http://downloadcenter.intel.com/filter_results.aspx?strTypes=all&ProductID=2101&OSFullName=Windows*+XP+Professional&lang=eng&strOSs=44&submit=Go%21

Quoting from that page,

"Creates floppy disk for 32-bit OS with Intel® Matrix Storage Manager 8.2.0.1001
files - used to preinstall RAID driver (F6 during Windows* setup)."

Which will take you here,

32-bit Floppy Configuration Utility for Intel® Matrix Storage Manager
http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProductID=2101&DwnldID=16013&strOSs=44&OSFullName=Windows*
XP Professional&lang=eng

Good luck

Nepatsfan

"Doonie" <Doo...@discussions.microsoft.com> wrote in message

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Doonie

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Aug 7, 2008, 2:28:01 PM8/7/08
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AHA! I have found the native drivers at this url
http://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=15251
I will flopperize them , F6 them and report back..

--
~ every 100 years, all new people ~

Gerry

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Aug 7, 2008, 5:46:42 PM8/7/08
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Nepatsfan

The quote in the last post had me wondering. Googling produced this
link!
http://www.youtube.com/watch?v=qItugh-fFgg


~~~~


Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Nepatsfan

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Aug 7, 2008, 11:13:40 PM8/7/08
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Gerry,

Thanks for passing that video along.

Nepatsfan


"Gerry" <ge...@nospam.com> wrote in message
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Dustin Cook

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Aug 17, 2008, 10:40:16 AM8/17/08
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"Gary S. Terhune" <none> wrote in
news:O2ohXKK#IHA....@TK2MSFTNGP02.phx.gbl:

> Geez! Not even in Vista? What dark recess of some Pakistani cave were
> the poor Vista Setup programmers stuck in when floppies essentially
> became obsolete, how many years ago was it?
>
> I suppose you can't even load them onto the HD, either? Makes the
> whole F6 procedure pretty much worthless.
>
> Yup, Vista and damned near everything else out of MS in the last five
> years just proves what I said earlier. They oughta fire everyone from
> middle-management up to the CEO.
>

Damn Gary... You have a real hate for vista eh? :)


--
Regards,
Dustin Cook, Author of BugHunter
BugHunter - http://bughunter.it-mate.co.uk
MalwareBytes - http://www.malwarebytes.org

Gary S. Terhune

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Aug 17, 2008, 5:44:51 PM8/17/08
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I have some strong opinions, yes. That doesn't mean I hate it, or even
consider it a bad OS overall. I have some pet peeves, "Filter" (aka Search)
being at the top, with networking wizards not far behind. But my strongest
emotion regarding Vista is that it isn't even close to being what the
designers originally set out to produce. That original concept would have
meant a very different OS, from the guts out. Instead, they hung a bunch of
stuff on a version of XP that they, I agree, significantly improved and made
more stable, more self-healing, and more intelligent and unbudging when it
comes to applications installations.

But I'd have no problem using it as my base machine, and in fact I'd
probably prefer it. It's just that for the moment, my rather huge XP system
(relative to most people's), is running well, applications are settled in
and behaving, and it's just not convenient to convert to Vista as my main
system right now. I've just been using it and digging into its guts in order
gain the knowledge I need to support others who use it. Which, of course,
will help me immensely when it does come time to switch.

--
Gary S. Terhune
MS-MVP Shell/User
http://grystmill.com

"Dustin Cook" <bughunte...@gmail.com> wrote in message
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