Please post any error messages you receive when attempting to create a restore point.
Check Event Viewer for any errors also.
Go to Start - Run and type eventvwr.msc and press enter.
Click on System in the left pane.
Click the gray title "Source" at the top of the source name column in the right pane to
sort by source name, look for "sr" and "srservice".
Double click on each of these events, then click on the button below the two arrows in the
upper right corner. This will copy the event information to the clipboard. Paste the
information for each of the two event here. This will help us in diagnosing the problem.
Here are some troubleshooting tips for System Restore in Windows XP.
System Restore Failures to restore:
http://bertk.mvps.org/html/srfail.html
System Restore fails to create an automatic restore point:
http://bertk.mvps.org/html/srauto.html
--
Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org
--
Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org
noraperl wrote:
> Thank you! I will paste all error messages from now on
> and I will go through the steps you recommended.
> Also, thanks for the helpful URL's.
>
When I checked the Event Viewer, there were only "Information" events
related to "srservice." Those messages are as follows:
System Restore monitoring was disabled on all drives.
and
System Restore monitoring was enabled on all drives.
When I navigated to the windows\inf folder, I found that the
sr.inf file was missing. What now?
--
Perly
It appears System Restore was disabled. In the System Restore setting stop SR from
monitoring drives other than the one Windows is installed on. Now check for the amount of
free space on the drive Windows is installed on and let me know. To do so, open My
Computer and right click on the drive Windows is installed on and select properties.
As for the sr.inf file being missing, if find the suspicious. Go to Start - Search and do
a search for sr.* If sr.inf is found, what is it's location? Also, does sr.sy_ or
sr.sys appear in the search?
After perfroming a search (sr.*), there were no sr.inf, sr.sy_, or sr.sys
files to be found.
--
Thanks,
Perly
I should have mentioned that after clicking on "All files and folder" in Search, Click on
More advanced options and put a check next to the first three options before doing the
search.
Also check to see if System Restore is monitoring any other drives.
--
Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org
noraperl wrote:
> Hi~
> Disk Capacity: 74.5 GB
> Used: 26.7 GB
> Free 47.7 GB
>
> After perfroming a search (sr.*), there were no sr.inf,
> sr.sy_, or sr.sys files to be found.
>
Create a restore point using System Restore.
Install and update a good antivirus program. Anything other that Norton or McAfee.
Install Spywareblaster, update it and protect everything.
Run Windows Update and install all Service Packs and critical updates.
Create a restore point.
Start installing your application one by one.
Create a restore point between each one, unless you know for a fact one will be created
for you.
Run each program and check for errors.
These pages will help guide you.
Virus and Spyware removal and prevention
http://bertk.mvps.org/html/spyware.html
Keeping System Restore Healthy
http://bertk.mvps.org/html/healthy.html
--
Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org
noraperl wrote:
> Yup. And it fixed all my other problems as well. I
> haven't performed a fresh install for a year and my
> computer was running super slow. Now it's fresh and
> pristine--until, of course, I start adding all my
> programs I just can't do without. Again, thank you for
> you guidance.
>