Test the hard drive to make sure it's good with a diagnostic utility
downloaded from the drive mftr. or with SeaTools.
If the drive is good, do a clean install of Windows. If you need to back
up the client's data first, try doing it with Knoppix or data recovery
software.
Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
http://www.techimo.com/forum/showthread.php?t=37455&page=5
and scroll down to post #97. Follow those steps and you should be good
to go. If he refers to anything that you don't know of, just read the
earlier posts and that should help.
Hope this helps.
or do the following
md tmp
copy c:\windows\system32\config\system c:\windows\tmp\system.bak
copy c:\windows\system32\config\software c:\windows\tmp\software.bak
copy c:\windows\system32\config\sam c:\windows\tmp\sam.bak
copy c:\windows\system32\config\security c:\windows\tmp\security.bak
copy c:\windows\system32\config\default c:\windows\tmp\default.bak
delete c:\windows\system32\config\system
delete c:\windows\system32\config\software
delete c:\windows\system32\config\sam
delete c:\windows\system32\config\security
delete c:\windows\system32\config\default
copy c:\windows\repair\system c:\windows\system32\config\system
copy c:\windows\repair\software c:\windows\system32\config\software
copy c:\windows\repair\sam c:\windows\system32\config\sam
copy c:\windows\repair\security c:\windows\system32\config\security
copy c:\windows\repair\default c:\windows\system32\config\default