This problem may happen if the printer driver installed earlier.
regards,
ssg MS-MVP
pronetworks.org
See if this helps:
1. When the Found New Hardware Wizard starts at startup of the computer,
click <next>.
2. When it asks you for the HP disk, (the next thing that will require a
response from you probably), click <ok>. However, do NOT insert the disk
into your CD-ROM drive.
3. On the next screen that comes up, there will be a button that is already
highlighted telling the wizard where to find the printer driver (which is
what it is looking for). This button will be pointing it at "other media,
CD-ROM,etc.
The trick is to DESELECT this button. At that point, the button for your C:
drive will become active and you can select the C: drive. It will also
probably be prompting you with the location for the already installed HP
printer driver that is somewhere on your C: drive. (If not, you need to
click browse and locate the driver).
4. After you have deselected the CDROM and selected the C: drive, click
<ok> (or <next>) The Wizard then makes a second copy of your printer driver
(and, by the way, creates a second "installed printer" in your Control
Panel/Printers). And then, the wizard finally completes and tells you that
you have successfully installed the new hardware.
5. On subsequent startup, the Wizard should then NOT run.
--
All the Best,
Kelly
Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm
"Mike E." <anon...@discussions.microsoft.com> wrote in message
news:9a8901c433ff$e995eb50$a101...@phx.gbl...
>.
>
> Here is more info on this problem and what I have already
> tried:Every start up the Found New Hardware Wizard says it
> has detected a printer, even if I disconnect the printer.
> My printer connects to a USB slot on the front of the
> computer. The computer is a Shuttle Spacewalker model
> FV24. I have previously installed this driver from the CD
> and the printer does print. Someone told me there must be
> a printer card installed. If that is true I sure cannot
> find it. This computer has only one PCI slot and in that
> slot is a dial-up modem card. I deleted LPTENUM as it says
> to do in MSKB.
> http://support.microsoft.com/support/kb/articles/q298/3/70.
> asp
> After I restarted the computer it again detected a new
> printer and LPTENUM was back in the registry. Then I
> followed the directions as S. Sengupta said to do. I tried
> to complete the Found New Hardware Wizard. The wizard
> says it cannot install this hardware. I then restarted the
> computer and again it found a new printer. This time I
> inserted the printer CD to try to complete the wizard. The
> wizard says it cannot install this hardware.
>
What is the printer make and model? Do you have any other USB devices
connected and if so are they working correctly?
You don't need a "printer card" and whoever told you that is mistaken.
Steve
Also, just in case you don't know, most USB devices need to have the
driver/software installed first, then connect the device. Windows sees
the new device and finds the installed driver for it.
Steve
>I disabled LPT1 & the Parallel port in BIOS, and in the
>Device Manager, then uninstalled the drivers for both
>ports. IT STILL FINDS A PRINTER!!!
That is weird.
Does it list it in Device manager when it finds it?
If so then go into Device manager and double click it to call up its
properties. Then simply disable it on the properties page.
This should stop XP from trying to install it again.
You will show a disabled item in the device manager list but at least
XP won't insist on trying to keep installing it.