Google Groups no longer supports new Usenet posts or subscriptions. Historical content remains viewable.
Dismiss

DL'd .ISO: "Setup cannot continue because a required file is either corrupted or not available. Run Setup again from the original source disc or download location."

2,677 views
Skip to first unread message

(PeteCresswell)

unread,
Sep 13, 2011, 6:53:53 PM9/13/11
to
Downloaded .ISO from MS' web site.

Burned it to a CD.

But when I click "Setup.exe", it throws:
--------------------------------------------------------------
"Setup cannot continue because a required file is either
corrupted or not available. Run Setup again from the original
source disc or download location."
---------------------------------------------------------------

Anybody been here?

Something obvious?
--
PeteCresswell

(PeteCresswell)

unread,
Sep 13, 2011, 7:33:36 PM9/13/11
to
Per (PeteCresswell):
>
>Something obvious?

I think I see something in View | Details:
----------------------------------------------------------------
You will only be able to use this Office 2007 suite within a
Terminal Services environment, if your Subscription entitles you
to the Office 2007 Suites volume license key.
----------------------------------------------------------------

Gonna try the "Ultimate" version, which does not have that caveat
- and report back.
--
PeteCresswell

Nil

unread,
Sep 13, 2011, 7:34:08 PM9/13/11
to
On 13 Sep 2011, "(PeteCresswell)" <x...@y.Invalid> wrote in
microsoft.public.windowsxp.general:

> But when I click "Setup.exe", it throws:
> --------------------------------------------------------------
> "Setup cannot continue because a required file is either
> corrupted or not available. Run Setup again from the original
> source disc or download location."
> ---------------------------------------------------------------
>
> Anybody been here?
>
> Something obvious?

Maybe "a required file" really *IS* "corrupted or not available." Have
you tried retrieving another copy of the ISO and/or burning another
disk?

You'd be more likely to find someone else with the same problem if you
mentioned what disk image you downloaded.

(PeteCresswell)

unread,
Sep 13, 2011, 9:39:40 PM9/13/11
to
Per (PeteCresswell):

>Gonna try the "Ultimate" version, which does not have that caveat
>- and report back.

Nope.... same-old-same-ole.... exactly the same error message.
--
PeteCresswell

VanguardLH

unread,
Sep 14, 2011, 2:52:03 AM9/14/11
to
PeteCresswell wrote:

> Downloaded .ISO

WHICH .iso file?

> from MS' web site.

And the URL to the web site (if it doesn't require a subscription to
login)?

> Burned it to a CD.

Since many ISO files are too huge for reliable downloads or other
expected restrictions, they are often sliced up into multiple files with
the first one being an .exe that you run which then extracts part of the
.iso from that .exe file and then reads the rest of the downloaded files
to append them onto the generated .iso file. That is, you download
multiple files and then merge their output together to get a final .iso
file which then you burn onto the recordable CD.

> But when I click "Setup.exe", it throws:
> --------------------------------------------------------------
> "Setup cannot continue because a required file is either
> corrupted or not available. Run Setup again from the original
> source disc or download location."
> ---------------------------------------------------------------

Could be the downloaded file was incomplete or corrupted during transit.
Does the web page for the download give you a CRC/hash value to compute
on the downloaded copy to ensure you got all of the file and that it
contains what it should contain? Else retry doing all the downloads,
rebuild the .iso file, and burn again. After all, it could've been a
defective CD burn, too, so just try burning another CD.

(PeteCresswell)

unread,
Sep 14, 2011, 8:34:13 AM9/14/11
to
Per Nil:
>Maybe "a required file" really *IS* "corrupted or not available." Have
>you tried retrieving another copy of the ISO and/or burning another
>disk?
>
>You'd be more likely to find someone else with the same problem if you
>mentioned what disk image you downloaded.

I've downloaded this one twice:
en_office__professional__2007_united_states_x86__cd_480201.iso
with same results. Plus another person claims to have
downloaded it and installed from it successfully maybe a year
ago.

This one has only been downloaded once, but threw the same
message: en_office_ultimate_2007_united_states_x86_dvd_480625.iso

Neither one's Setup.exe is getting to the product key prompt:
it's throwing the message sometime before.

I was trolling for some generic basic/stupid thing that I was or
was not doing.

Responses so far have been encouraging in that respect.... -)
--
PeteCresswell

(PeteCresswell)

unread,
Sep 14, 2011, 1:37:41 PM9/14/11
to
Per VanguardLH:

> After all, it could've been a
>defective CD burn, too, so just try burning another CD.

I think I've got it nailed.

Ran the install direct from the .ISO using "MagicISO" to mount
it, and the install worked a-ok.

Then I Googled a little more and found an indication that the
problem was with the utility I used to burn the .ISO (Nero):
http://tinyurl.com/3oky2cd

--
PeteCresswell

James D Andrews

unread,
Sep 14, 2011, 2:57:12 PM9/14/11
to
(PeteCresswell) banged his head on his keyboard to write :
Try ImgBurn for burning .iso's. Only had one bad burn using this file
and I suspect it was my user input at fault on that occasion.

http://www.freewarefiles.com/ImgBurn_program_16872.html

--
-There are some who call me...
Jim


"Life is pleasant. Death is peaceful. It's the transition that's
troublesome."
- Isaac Asimov


Paul in Houston TX

unread,
Sep 14, 2011, 7:59:06 PM9/14/11
to
Good catch!
My Nero 9 has never done iso's either so about a year ago
I added ISORecorderV2RC1.msi to the built in win XP burner app.
I may wipe Nero 9 and reinstall Nero 5 which did iso's and
has several nice features that Nero 9 lacks.

James D Andrews

unread,
Sep 15, 2011, 3:21:47 PM9/15/11
to
Paul in Houston TX snuck on to your hard drive to scribble:
NERO has been a steady disappointment for me. With each new release,
the program becomes exponentially more bloated and yet seemingly less
functional.

Worse of all is that the newer versions I've seen shipped with hardware
are no longer full programs, but rather the basics with limited trials
of the more advanced functions. Personally, I'd prefer they omitted
the trials completely and just give me the basics or nothing at all.

I've kept Nero 8 installed only because I haven't yet bothered to find
another LightScribe writer (which I have never used anyway), but I also
still have Nero6 installed, which was a much better and less bloated
program, to read old Nero-burned disks. I've found that sometimes
Nero-burned disks won't always play on systems that don't have Nero
installed - makes sense.

But more and more, I'm using ImgBurn or the burners built-in with
various DVD Authoring programs I'm testing.

--
-There are some who call me...
Jim


"You got to be careful if you don't know where you're going, because
you might not get there."
- Yogi Berra


VanguardLH

unread,
Sep 15, 2011, 9:38:02 PM9/15/11
to
I've stayed back at a Nero Express v6 that came with a CD/DVD drive (and
might've stuck with the older v5.5 except I risked moving forward).
Nothing thereafter with the Nero product has even tempted me to change
to a newer version since there are so many freeware alternatives and
which don't have the limitations of Nero. I do recall that somehow I
got a free copy of v7 (retail version) but had problems with it and
remember it being bloatware, and jumping back to 5.5 immediately
resolved the problem and gave me the features that I actually used.

Every version of Nero that I ever had on my computer was a free version
(bundled with a CD/DVD drive) so I've never paid for it. If the optical
drives never came with any burning software, I wouldn't have gone to
Nero since I can get equivalents for free.

I can't see how Ahead manages to sell Nero considering freeware does the
same or better. Well, there are lots of users that think it has to be
retailware to be good (i.e., too lazy to look around or to trial the
stuff). Some users do want technical support and are willing to pay for
it so maybe that's what draws users to buy Nero (sorry, I've had so
little experience with Nero support and was so long ago that I can't
tell you if it's good, mediocre, or bad).

Did you ever try re-burning the CD using Nero with the same .iso file?
Burns are not always perfect. Out of a stack of 200 discs, I usually
get around 5% that appear to burn okay and even verify using Nero but
the disc fails when actually used. Another disc and another burn solves
that problem. Unlike commercial discs where pits are used to
differentiate between ones and zeros, a chemical phase change of opacity
is what gets used on recordable discs. You aren't producing commercial-
quality CDs. You're producing end-user quality burns. Physical pits
are more reliable than opacity from a chemical phase change and why, for
example, you can leave a commercially burned music CD in your hot car
but a user-burned recordable CD will become unplayable. Did you try
another burn using Nero?

(PeteCresswell)

unread,
Sep 16, 2011, 9:41:00 AM9/16/11
to
Per VanguardLH:
>I've stayed back at a Nero Express v6 that came with a CD/DVD drive

IMHO you did the right thing.

I paid about a hundred bucks to "Upgrade" to 7 and it's been a
nuisance.

Worst new "feature" is that it phones home and compares some sort
of checksum derived from the PC to the one derived when it was
first installed if there's a diff (i.e. you have re-imaged your
PC, or maybe your PC died and you bought a new one....) you've
got a problem until you hash it out with Nero support.

I'm with those that say Nero tries to do too many things instead
of just doing one thing well.
--
PeteCresswell

Louis

unread,
Sep 16, 2011, 9:53:50 AM9/16/11
to
In news:cak6775gjj47jvtif...@4ax.com "(PeteCresswell)"
<x...@y.Invalid> wrote:

> I paid about a hundred bucks to "Upgrade" to 7 and it's been a
> nuisance.
>
> Worst new "feature" is that it phones home and compares some sort
> of checksum derived from the PC to the one derived when it was
> first installed if there's a diff (i.e. you have re-imaged your
> PC, or maybe your PC died and you bought a new one....)

I've been running the same copy of v7 on several machines here for
several years without a hitch. I've heard that LATER versions perform
the check you're talking about and haven't "upgraded" because of that.

0 new messages