Re: Some network files are invisible

[Pegasus (MVP)]

"Alex" <Al...@discussions.microsoft.com> wrote in message
news:64668493-9F5D-43EC...@microsoft.com...
> I have a network share hosted on a XP SP2 machine with proper permissions
&
> firewall configurations. However, some of the folders show no files in
> explorer or command prompt when I try to access it from another XP SP2
> machine via the network, but the files are there if I enter the folder
> manually.
>
> Looks like I am not along: http://tinyurl.com/ah9u4
>

I suggest you check your NTFS permissions.

[Pegasus (MVP)]

"Alex" <Al...@discussions.microsoft.com> wrote in message

news:F4F27E97-A532-4537...@microsoft.com...

> "Pegasus (MVP)" wrote:
>
> > > Looks like I am not along: http://tinyurl.com/ah9u4
> > >
> >
> > I suggest you check your NTFS permissions.
>

> It's not NTFS. If I rename the problematic folder, say Music, to
Music123,
> then I can see the files. If I rename it to Music1 or back to Music123,
then
> I can't see the files. This is not NTFS problem.

Time to get a hammer to nail this down. Paste the lines
below into a batch file, save that batch file as c:\Invisible.bat
then do this:

1. Rename the problem folder to Music123.
2. Make sure that you can see it.
3. Start a Command Prompt.
4. Navigate to the location where Music123 resides.
5. Type this: c:\Invisible.bat
6. Post the contents of c:\Invisible.log in your reply.

@echo off
echo %date% %time% User=%UserName% > c:\Invisible.log
net user %UserName% >> c:\Invisible.log
echo. >> c:\Invisible.log

echo dir music*.* >> c:\Invisible.log
dir music*.* >> c:\Invisible.log
echo. >> c:\Invisible.log

echo ren Music123 Music >> c:\Invisible.log
ren Music 123 Music 2>> c:\Invisible.log
echo. >> c:\Invisible.log

echo dir music*.* >> c:\Invisible.log
dir music*.* >> c:\Invisible.log
echo. >> c:\Invisible.log

echo cacls music >> c:\Invisible.log
cacls music >> c:\Invisible.log
echo. >> c:\Invisible.log

echo attrib /d /s music*.* >> c:\Invisible.log
attrib /d /s music*.* >> c:\Invisible.log

[Alex]

I modified the batch script. I can ensure you that 1) both share & security
permissions are set up properly; and 2) files don't have H attribute.

++ batch file
@echo on
echo. > Invisible.log

if not exist Music123 ren Music Music123

echo dir \\self\d$\Music* >> Invisible.log
dir \\self\d$\Music* >> Invisible.log
echo. >> Invisible.log

echo dir \\self\d$\Music123 >> Invisible.log
dir \\self\d$\Music123 >> Invisible.log
echo. >> Invisible.log

echo ren Music123 Music >> Invisible.log
ren Music123 Music 2>> Invisible.log
echo. >> Invisible.log

echo dir \\self\d$\Music* >> Invisible.log
dir \\self\d$\Music* >> Invisible.log
echo. >> Invisible.log

echo dir \\self\d$\Music >> Invisible.log
dir \\self\d$\Music >> Invisible.log
echo. >> Invisible.log

+++ Invisible.log

dir \\self\d$\Music*
Volume in drive \\self\d$ is Data
Volume Serial Number is C004-E210

Directory of \\self\d$

09/14/2005 08:51 AM <DIR> Music123
0 File(s) 0 bytes
1 Dir(s) 21,768,052,736 bytes free

dir \\self\d$\Music123
Volume in drive \\self\d$ is Data
Volume Serial Number is C004-E210

Directory of \\self\d$\Music123

09/14/2005 08:51 AM <DIR> .
09/14/2005 08:51 AM <DIR> ..
09/08/2005 03:48 PM <DIR> iTunes
09/14/2005 08:51 AM <DIR> Lossless
0 File(s) 0 bytes
5 Dir(s) 21,768,052,736 bytes free

ren Music123 Music

dir \\self\d$\Music*
Volume in drive \\self\d$ is Data
Volume Serial Number is C004-E210

Directory of \\self\d$

09/14/2005 08:51 AM <DIR> Music
0 File(s) 0 bytes
1 Dir(s) 21,768,052,736 bytes free

dir \\self\d$\Music
Volume in drive \\self\d$ is Data
Volume Serial Number is C004-E210

Directory of \\self\d$\Music

[Pegasus (MVP)]

I cannot see a problem - the command dir \\self\d$\music*
showed the Music123 folder as well as the renamed Music
folder.

"Alex" <Al...@discussions.microsoft.com> wrote in message

news:CEB46A08-FCD3-4AE8...@microsoft.com...

[Pegasus (MVP)]

"Alex" <Al...@discussions.microsoft.com> wrote in message

news:14D9EF61-E872-42E5...@microsoft.com...

> "Pegasus (MVP)" wrote:
>
> > I cannot see a problem - the command dir \\self\d$\music*
> > showed the Music123 folder as well as the renamed Music
> > folder.
>

> Compare "Directory of \\self\d$\Music" and "Directory of
> \\self\d$\Music123". Notice that there are two directories in Music123
> before it was renamed to Music.

Initially you said that you "can't see the files", leading me
to assume that you could not see the "Music" file. Now
you are getting more specific: You say that you cannot
see the files inside the Music folder. This means that my
batch file needs to be modified accordingly. You should
add these commands in each test scenario:

dir \\self\d$\Music\*.* >>c:\invisible.log
attrib /s /d \\self\d$\Music\iTunes*.* >>c:\invisible.log
attrib /s /d \\self\d$\Music\iLoss*.* >>c:\invisible.log
cacls \\self\d$\Music\iLoss*.* >>c:\invisible.log
md \\self\d$\Music\iTunes 2>>c:\invisible.log
md \\self\d$\Lossless 2>>c:\invisible.log

You can, of course, omit the attrib and cacls commands
but then you're suppressing test results that could be
important.

[Unknown]

c
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[Alex]

"Pegasus (MVP)" wrote:

> Initially you said that you "can't see the files", leading me
> to assume that you could not see the "Music" file. Now

++ [script]

@echo off
echo. > Invisible.log

if not exist Music123 ren Music Music123

echo dir \\self\d$\Music* >> Invisible.log
dir \\self\d$\Music* >> Invisible.log
echo. >> Invisible.log

echo dir \\self\d$\Music123 >> Invisible.log
dir \\self\d$\Music123 >> Invisible.log
echo. >> Invisible.log

dir \\self\d$\Music123\*.* >> invisible.log
attrib /s /d \\self\d$\Music123\iTunes >> Invisible.log
attrib /s /d "\\self\d$\Music123\Apple Lossless" >> Invisible.log
cacls "\\self\d$\Music123\Apple Lossless" >> Invisible.log
md \\self\d$\Music123\iTunes 2>> Invisible.log
md "\\self\d$\Music123\Apple Lossless" 2>> Invisible.log

echo ren Music123 Music >> Invisible.log
ren Music123 Music 2>> Invisible.log
echo. >> Invisible.log

echo dir \\self\d$\Music* >> Invisible.log
dir \\self\d$\Music* >> Invisible.log
echo. >> Invisible.log

echo dir \\self\d$\Music >> Invisible.log
dir \\self\d$\Music >> Invisible.log
echo. >> Invisible.log

dir \\self\d$\Music\*.* >> invisible.log
attrib /s /d \\self\d$\Music\iTunes >> Invisible.log
attrib /s /d "\\self\d$\Music\Apple Lossless" >> Invisible.log
cacls "\\self\d$\Music\Apple Lossless" >> Invisible.log
md \\self\d$\Music\iTunes 2>> Invisible.log
md "\\self\d$\Music\Apple Lossless" 2>> Invisible.log

++ [log]

dir \\self\d$\Music*
Volume in drive \\self\d$ is Data
Volume Serial Number is C004-E210

Directory of \\self\d$

09/14/2005 11:03 PM <DIR> Music123
0 File(s) 0 bytes
1 Dir(s) 22,750,744,576 bytes free

dir \\self\d$\Music123
Volume in drive \\self\d$ is Data
Volume Serial Number is C004-E210

Directory of \\self\d$\Music123

09/14/2005 11:03 PM <DIR> .
09/14/2005 11:03 PM <DIR> ..
09/14/2005 08:51 AM <DIR> Apple Lossless
09/14/2005 11:40 PM <DIR> iTunes
09/08/2005 03:53 PM <DIR> Purchased Songs
0 File(s) 0 bytes
5 Dir(s) 22,750,744,576 bytes free

Volume in drive \\self\d$ is Data
Volume Serial Number is C004-E210

Directory of \\self\d$\Music123

09/14/2005 11:03 PM <DIR> .
09/14/2005 11:03 PM <DIR> ..
09/14/2005 08:51 AM <DIR> Apple Lossless
09/14/2005 11:40 PM <DIR> iTunes
09/08/2005 03:53 PM <DIR> Purchased Songs
0 File(s) 0 bytes
5 Dir(s) 22,750,744,576 bytes free
\\self\d$\Music123\iTunes
\\self\d$\Music123\Apple Lossless
\\self\d$\Music123\Apple Lossless TESTLAB\testuser:(OI)(CI)F
BUILTIN\Administrators:(OI)(CI)F
NT AUTHORITY\SYSTEM:(OI)(CI)F

A subdirectory or file \\self\d$\Music123\iTunes already exists.
A subdirectory or file \\self\d$\Music123\Apple Lossless already exists.

ren Music123 Music

dir \\self\d$\Music*
Volume in drive \\self\d$ is Data
Volume Serial Number is C004-E210

Directory of \\self\d$

09/14/2005 11:03 PM <DIR> Music
0 File(s) 0 bytes
1 Dir(s) 22,750,744,576 bytes free

dir \\self\d$\Music
Volume in drive \\self\d$ is Data
Volume Serial Number is C004-E210

Directory of \\self\d$\Music

Volume in drive \\self\d$ is Data
Volume Serial Number is C004-E210

Directory of \\self\d$\Music

\\self\d$\Music\iTunes
\\self\d$\Music\Apple Lossless
\\self\d$\Music\Apple Lossless TESTLAB\testuser:(OI)(CI)F
BUILTIN\Administrators:(OI)(CI)F
NT AUTHORITY\SYSTEM:(OI)(CI)F

A subdirectory or file \\self\d$\Music\iTunes already exists.
A subdirectory or file \\self\d$\Music\Apple Lossless already exists.

[Pegasus (MVP)]

"Alex" <Al...@discussions.microsoft.com> wrote in message

news:3EC18122-027B-4EC0...@microsoft.com...

Ok, you have made your point very nicely. What you observe cannot
be and must not be in the normal scheme of things. My conclusion is
that something is wrong with the NTFS structure either of this folder or
of the disk. I would do this, in this order:
- Run chkdsk with the appropriate switches.
- Recreate this folder, move or copy all files across, then delete the
original folder.
You should also explore if the problem is restricted to network
access or if it happens equally with local access. If it is restricted
to network access then you should uninstall, then re-install all
network components.

[Alex]

I ended up opening a support case with PSS.

“In addition, I have reported this issue to our Product Group. Our
developers are collecting users' feedback and put emphasis on the information
you have provided.

At this point, I suggest we temporarily with KB885250 uninstalled and wait
for the hotfix which I believe will be released soon to fix this problem.”