Google Groups no longer supports new Usenet posts or subscriptions. Historical content remains viewable.
Dismiss

IE8 problem.

2 views
Skip to first unread message

J&P

unread,
Dec 7, 2009, 11:33:30 AM12/7/09
to
I keep getting the following message when I try to use IE8 on my desktop:-

"Internet Explorer has encountered a problem and needs to close. We are
sorry for the inconvenience."

I have used CCleaner to get rid of cookies, temporary files etc with no joy.
I have also uninstalled IE8 and returned to IE7 and everything worked fine.
I then reinstalled IE8 and and was able to use Internet Explorer until I
rebooted the computer. Back to square one, no internet.. I know that I
should now return to IE7 but would first like to know whether there is a fix
for this problem. I can't find anything specific on the Microsoft site
(using my wife's laptop).

Many thanks for your help.

Joe

Hot-text

unread,
Dec 7, 2009, 12:39:41 PM12/7/09
to
that why I Have IE7
I to uninstalled IE8 and returned to IE7
Long Live IE7
reinstalled IE8 not me and now I see why!
Maybe some one can Help you
the problem is Home Network connects..... Unplug Cable Modem and Plug it
in.....
In Internet Explorer Address Bar Put if is http:// ""Comcast.net or
RoadRunner.com or the one you have""
So it can reset your Network

"J&P" <jo...@beeteeinternet.com> wrote in message
news:eGu7Ks1d...@TK2MSFTNGP04.phx.gbl...

David B.

unread,
Dec 7, 2009, 12:45:32 PM12/7/09
to
What the hell are you talking about?

--


--
"Hot-text" <hot-...@hotmail.com> wrote in message
news:e2fbDR2d...@TK2MSFTNGP04.phx.gbl...

David B.

unread,
Dec 7, 2009, 12:47:03 PM12/7/09
to
Look in the event log for any entries relating to the problem and repost
your question with the log error to the internetexplorer.general group.
--


--


"J&P" <jo...@beeteeinternet.com> wrote in message
news:eGu7Ks1d...@TK2MSFTNGP04.phx.gbl...

J&P

unread,
Dec 7, 2009, 1:50:31 PM12/7/09
to
Thanks for the advice, David.

Regards,

Joe Steele


"David B." <ma...@nomail.net> wrote in message
news:uxwhKV2d...@TK2MSFTNGP02.phx.gbl...

Jim

unread,
Dec 7, 2009, 4:23:19 PM12/7/09
to

Hot text is a troll , s/he`s in my killfile .

jg2005

unread,
Dec 8, 2009, 5:16:55 AM12/8/09
to
On Dec 8, 4:45 am, "David B." <m...@nomail.net> wrote:
> What the hell are you talking about?
>
> --
>
> --"Hot-text" <hot-t...@hotmail.com> wrote in message

Your comment made me laugh out loud. Thank you.

Hot-text

unread,
Dec 8, 2009, 8:15:12 PM12/8/09
to

the problem is Home Network connects
Remember what I say David B your day is coming


"David B." <ma...@nomail.net> wrote in message

news:#RFEUU2d...@TK2MSFTNGP02.phx.gbl...

David B.

unread,
Dec 9, 2009, 10:57:15 AM12/9/09
to
Lack of an internet or network connection would not cause IE to crash, it
would display a page not found error.

--


--
"Hot-text" <hot-...@hotmail.com> wrote in message

news:u51BQ0Ge...@TK2MSFTNGP05.phx.gbl...

Twayne

unread,
Dec 9, 2009, 6:31:40 PM12/9/09
to
In news:eGu7Ks1d...@TK2MSFTNGP04.phx.gbl,
J&P <jo...@beeteeinternet.com> typed:

It might be a PITA, but if you can you should try to fix that. IE8's added
security and features are well worth the effort, but more importantly the
symptoms indicate possible file corruption or malware problems.

If it were me I'd scan for viruses and then spyware using at least 3
different spyware detectors. Ask here if you'd like suggestions for good
spyware/malware scanners.

Check Event Viewer for errors. If there are errors in Event Viewer, get
those corrected.

Redownload IE8 from the MS site. Do not use the IE8 that you got with the
auto updates, if that's what you have/had; for some reason it bombs for many
people where downloading it directly avoids those problems.
While you're at the MS site, also grab the instructions and/or
requirements for installing IE8; depending on a few things there might be an
extra task or two for you to do based on that information.

In my case when I encountered the same problem as you have, I simply
redownloaded IE8, removed IE7 which I'd been using for some time, and then
Restarted and installed IE8. All was fine after that.

HTH,

Twayne`


Hot-text

unread,
Dec 9, 2009, 11:49:51 PM12/9/09
to
David B
J&P SAy:::::

I have also uninstalled IE8 and returned to IE7 and everything worked
fine.
I then reinstalled IE8 and and was able to use Internet Explorer until
I rebooted the computer. Back to square one, no internet.. <<<<<<<<

And I Saying to J&P:::::::::

If you are experiencing connectivity issues with your high-speed Internet
service, you may need to reset your Internet modem. To do this, simply
unplug the modem for a minimum of 60 seconds, plug it back in, and then
restart your computer. If a router is connected to your high-speed Internet
modem, please follow the manufacturer's instructions to reboot it.

"David B." <ma...@nomail.net> wrote in message

news:#l#jIhOeK...@TK2MSFTNGP06.phx.gbl...

David B.

unread,
Dec 10, 2009, 10:27:43 AM12/10/09
to
You really have no clue at all do you? Resetting the modem will also not fix
an IE crash issue.

--


--
"Hot-text" <hot-...@hotmail.com> wrote in message

news:OpIF3QVe...@TK2MSFTNGP05.phx.gbl...

Hot-text

unread,
Dec 10, 2009, 10:30:28 AM12/10/09
to

Now Back too......
"Internet Explorer has encountered a problem and needs to close!

Encountered a problem Come by the WebSute or Webpages that you are View!
get rid of cookies, temporary files etc will not help.......
Add Ram and more free disk space to temporary Internet Files may help but
not always

Encountered a problem can be Cause by Video Chat room websites and Games
websites That need more Memory to run.
When Internet Explorer need to dupes Memory and unable too it needs to
close,,
But that's the same with all Browser !!!!!
If Explorer is not able too dupes Memory by Close Browsers ( Internet
Explorer ) or ( your favorite Browsers ) You will gave that Big Blue Screen
we all love...


"J&P" <jo...@beeteeinternet.com> wrote in message
news:eGu7Ks1d...@TK2MSFTNGP04.phx.gbl...

David B.

unread,
Dec 10, 2009, 3:40:43 PM12/10/09
to

Clueless

--


--
"Hot-text" <hot-...@hotmail.com> wrote in message

news:ewST12ae...@TK2MSFTNGP05.phx.gbl...

J&P

unread,
Dec 10, 2009, 6:01:59 PM12/10/09
to

"Twayne" <nob...@spamcop.net> wrote in message
news:OWM1DfSe...@TK2MSFTNGP04.phx.gbl...

> In news:eGu7Ks1d...@TK2MSFTNGP04.phx.gbl,
> J&P <jo...@beeteeinternet.com> typed:
>> I keep getting the following message when I try to use IE8 on my
>> desktop:-
>> "Internet Explorer has encountered a problem and needs to close. We
>> are sorry for the inconvenience."
>>
>> I have used CCleaner to get rid of cookies, temporary files etc with
>> no joy. I have also uninstalled IE8 and returned to IE7 and
>> everything worked fine. I then reinstalled IE8 and and was able to
>> use Internet Explorer until I rebooted the computer. Back to square
>> one, no internet.. I know that I should now return to IE7 but would
>> first like to know whether there is a fix for this problem. I can't
>> find anything specific on the Microsoft site (using my wife's laptop).
>>
>> Many thanks for your help.
>>
>> Joe
>
> It might be a PITA, but if you can you should try to fix that. IE8's
> added security and features are well worth the effort, but more
> importantly the symptoms indicate possible file corruption or malware
> problems.

No doubt, PITA it is!

> If it were me I'd scan for viruses and then spyware using at least 3
> different spyware detectors. Ask here if you'd like suggestions for good
> spyware/malware scanners.

Tried this. Have good scanner and AV.

> Check Event Viewer for errors. If there are errors in Event Viewer, get
> those corrected.

Done this. No events which I could read related to my problem.

> Redownload IE8 from the MS site. Do not use the IE8 that you got with the
> auto updates, if that's what you have/had; for some reason it bombs for
> many people where downloading it directly avoids those problems.
> While you're at the MS site, also grab the instructions and/or
> requirements for installing IE8; depending on a few things there might be
> an extra task or two for you to do based on that information.
>
> In my case when I encountered the same problem as you have, I simply
> redownloaded IE8, removed IE7 which I'd been using for some time, and then
> Restarted and installed IE8. All was fine after that.

Sounds like this could be the answer and I will try downloading rather than
auto update. Presently back on IE7 but would prefer IE8.

Many thanks, Twayne,

Regards,

Joe Steele

0 new messages