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Cannot delete an empty folder in XP Home 'My Documents"

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RichardAD

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Sep 25, 2007, 6:24:14 PM9/25/07
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I have a folder containing 0 bytes that I cannot delete. The folder is not
read-only or hidden.
When I try to delete the folder I get the following error message:- Cannot
delete file - cannot read from source file or disk. I also get the same
error message when I try to rename the folder or, drag it to the recycle bin
or use the highlite & delete key.
The folder was leftover from when I was trying to copy a DVD so I've run HD
searches using the folder name to see if there were any other hidden
instances of it but on showed up. I then tried unsuccessfully to delete the
offending folder by stopping each and every process in the Task Manager.
I've search the various Discussion Groups for similar problems and have
tried all the suggestions that are shown. I've also searched online and
tried numerous suggestions that I found but they were all unsuccessful.
I realize this folder is only a nuisance but I'd really like to get rid of it.
Does anyone have any suggestions?
Thanks.

TaurArian [MS-MVP]

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Sep 26, 2007, 6:58:50 AM9/26/07
to
Have you tried in safe mode?

I've used - Utility for Deleting Invalid Files
http://www.purgeie.com/delinv.htm
For invalid/UNC file/folder name deleting, rather than the in use problem

Use at your own risk though.

--
====================================
TaurArian [MS-MVP] 2005-2008 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
Defending your machine: http://defendingyourmachine2.blogspot.com/
http://taurarian.mvps.org/index.htm

Emails will not be acknowledged - please post to the newsgroup so all may benefit.


"RichardAD" <Rich...@discussions.microsoft.com> wrote in message
news:A4F9E887-DCD5-4CA9...@microsoft.com...

RichardAD

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Sep 27, 2007, 1:18:00 PM9/27/07
to
Thank you for the suggestion. I downloaded 'PurgeIE' and got the following
message when I search for an invalid folder name: Folder ends with ' ' -
C:\Documents and Settings\Richard\My Documents\THE_QUEEN

However, when I tried to delete the folder, rename it, and to delete it at
boot I was unsuccessful. I've tried to do this in both normal and safe modes
without success.

I'd be most grateful for any more suggestions (other than reinstalling
Windows!!)?
===================================

TaurArian [MS-MVP]

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Sep 27, 2007, 9:43:43 PM9/27/07
to
http://www.subratam.org/main/index.php?option=com_content&task=view&id=19&Itemid=41
Another is Killbox, here: http://www.downloads.subratam.org/KillBox.zip

Have you defragged and done a little housekeeping - sometimes that helps.


--
====================================
TaurArian [MS-MVP] 2005-2008 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
Defending your machine: http://defendingyourmachine2.blogspot.com/
http://taurarian.mvps.org/index.htm

Emails will not be acknowledged - please post to the newsgroup so all may benefit.


"RichardAD" <Rich...@discussions.microsoft.com> wrote in message

news:0043AB3F-6B12-4193...@microsoft.com...

RichardAD

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Sep 30, 2007, 3:49:00 PM9/30/07
to
Killbox didn't work either.
Yes, I've defragged and run chkdsk.
I guess I'm going to have to live with the folder until I reinstall Windows
at a future date.
Thanks for your time and help.
========================

ENGANT

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Dec 16, 2007, 12:06:00 PM12/16/07
to
hello
i have the same problem with you
Have you contacted MS???Nothing happened with the methods you wrote....
Thank u

Patricia

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Jan 5, 2008, 10:20:01 PM1/5/08
to

I am having the exact same problem: I have tried Micorsofts Help #81176
I have tried DelvinFile
I have tried Killbox

Nothing is working to get rid of these files.
Anyone HAVE ANY Solution that will work?
Is the only option to re-laod Windows?


THANKS

Paul

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Jan 11, 2008, 12:50:06 PM1/11/08
to
I also have the same problem when emptying the recycle bin.
I have 7 PC's networked and they all have the same problem.
Strange that all 7 PC's now have the same problem, virus?

Patricia

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Jan 11, 2008, 5:22:03 PM1/11/08
to
I know...I am so bummed.
I have had a PC for too many years to encounter a problem like this I cannot
solve.
I have tried Defragging.
I have tried cutting, deleting
I have tried to copy/paste/cut
I have tried dumping in to Trash
I have tried Killbox, Delvinfile
Microsoft Help #81176
I tried START, RUN, etc
Serioiusly...if anyone finds anything that works...Please share!
Thanks for reading my frustration


PATRICIA

aph...@hotmail.com

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Jan 17, 2008, 4:26:06 AM1/17/08
to
Ive been having the same problem and i spent hours looking for the
answer and i think I've got something thats pretty fool proof, I
downloaded tons of different programs and dozens of different methods
from the cmd window to editing registry values and this is what
finally worked for me.
Delete FXP Files Classic:
http://www.jrtwine.com/products/dfxp/index.htm

now ive never used fxp so I'm sure that it wasn't fxp related but this
seemed to do the job nothing else would. On top of that i was able to
open the folder that had previously said the folder didn't even exist.

theres a few catches, when i tried to delete the first time it
wouldn't let me i had to open the folder that i wanted to
deleted(which i previously had been unable to open) and delete a bunch
of crap that was in it the second more shatty catch is that in order
to use this program you have to purchase a serial for it or crack it
(but i don't condone or suggest that)

hope this helped
-XAC

Paul

unread,
Jan 17, 2008, 10:57:00 PM1/17/08
to
Thanks Aphilio; I turned on all views, system files and hidden files with no
luck. I than used Delete FXP, two files showed up in the Recycler folder
under c:\, INFO2 and desktop.ini. I erased both only to have them comeback,
still needing help.

jtw...@jrtwine.com

unread,
Jan 18, 2008, 2:36:47 PM1/18/08
to
Both the "desktop.ini" and INFO2 files are normally created/
maintained by Windows. You should not have to delete them under
normal circumstances, and even if you do, they will likely be
recreated on you.

-=- James R. Twine (of JRTwine Software, developers of Delete FXP
Files)

> > -XAC- Hide quoted text -
>
> - Show quoted text -

jtw...@jrtwine.com

unread,
Jan 18, 2008, 2:38:43 PM1/18/08
to

Sorry that you feel that registering the product is a "shatty
catch". We do have to make money somehow, 'ya know!

-=- James R. Twine (of JRTwine Software, LLC)

aph...@hotmail.com

unread,
Feb 3, 2008, 10:44:21 PM2/3/08
to

> Sorry that you feel that registering the product is a "shatty
> catch". We do have to make money somehow, 'ya know!
>
> -=- James R. Twine (of JRTwine Software, LLC)

Your Software is sweet but your a tool.
-XAC

Fire Ant

unread,
Jun 10, 2008, 11:45:22 AM6/10/08
to


Have you checked the access control Lists, this is the method that
Windows XP uses to control whom, can or cant read or write to a file,
I'd also recommend left flicking the folder in question and seeing if th
box next to read only is checked this could be part of the issue9
(though not possible.


Porter Firer Ant Smith

lite...@gmail.com

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Jun 26, 2008, 11:31:59 PM6/26/08
to
On Jun 10, 11:45 am, Fire Ant <newshooun...@comcast.net> wrote:

***************************************
Resolution:

1. Boot in Safe Mode
2. navigate to directory that contains file or folder in a command
prompt
3. cacls filename(orfoldername) /P username:perm
example: i deleted the following folder by going to the deepest level
and deleting the files there then coming up to delete the root folder.

the folder i was trying to delete was called backups with a sub folder
path of \music\songs\lyrics\songa.mp3
navigate to \lyrics so when you dir you see songa.mp3 in the list.
cacls songa.mp3 /P administrator:F (administrator is the account i
used) (F is for Full permission)
are you sure Y/N (select yes)
delete the file.

It cleaned me up...i then ran a chkdsk /f /r because the folder said
it had 800mb in it, but all i could see was a 2mb file. Sometimes
windows just goes out to lunch. GOOD LUCK!!

lite...@gmail.com

unread,
Jun 26, 2008, 11:32:37 PM6/26/08
to
On Jun 10, 11:45 am, Fire Ant <newshooun...@comcast.net> wrote:

***************************************

fernando liary

unread,
Apr 21, 2011, 6:47:05 AM4/21/11
to
I faced the same problem, I studied it for a long time and how to use
all these commands, and then I simply bought Long Path Tool at the address LongPathTool DOT com and
cleaned all unnecessary files.


>> On Wednesday, September 26, 2007 6:58 AM TaurArian [MS-MVP] wrote:

>> Have you tried in safe mode?
>>
>> I've used - Utility for Deleting Invalid Files
>> http://www.purgeie.com/delinv.htm
>> For invalid/UNC file/folder name deleting, rather than the in use problem
>>
>> Use at your own risk though.
>>
>> --
>> ====================================
>> TaurArian [MS-MVP] 2005-2008 - Australia
>> ====================================
>> How to make a good post: http://www.dts-l.org/goodpost.htm
>> Defending your machine: http://defendingyourmachine2.blogspot.com/
>> http://taurarian.mvps.org/index.htm
>>
>> Emails will not be acknowledged - please post to the newsgroup so all may benefit.
>>
>>
>> "RichardAD" <Rich...@discussions.microsoft.com> wrote in message
>> news:A4F9E887-DCD5-4CA9...@microsoft.com...


>>> On Thursday, September 27, 2007 1:18 PM RichardA wrote:

>>> Thank you for the suggestion. I downloaded 'PurgeIE' and got the following
>>> message when I search for an invalid folder name: Folder ends with ' ' -
>>> C:\Documents and Settings\Richard\My Documents\THE_QUEEN
>>>
>>> However, when I tried to delete the folder, rename it, and to delete it at
>>> boot I was unsuccessful. I've tried to do this in both normal and safe modes
>>> without success.
>>>
>>> I'd be most grateful for any more suggestions (other than reinstalling
>>> Windows!!)?
>>> ===================================
>>>
>>> "TaurArian [MS-MVP]" wrote:


>>>> On Thursday, September 27, 2007 9:43 PM TaurArian [MS-MVP] wrote:

>>>> http://www.subratam.org/main/index.php?option=com_content&task=view&id=19&Itemid=41
>>>> Another is Killbox, here: http://www.downloads.subratam.org/KillBox.zip
>>>>
>>>> Have you defragged and done a little housekeeping - sometimes that helps.
>>>>
>>>>
>>>> --
>>>> ====================================
>>>> TaurArian [MS-MVP] 2005-2008 - Australia
>>>> ====================================
>>>> How to make a good post: http://www.dts-l.org/goodpost.htm
>>>> Defending your machine: http://defendingyourmachine2.blogspot.com/
>>>> http://taurarian.mvps.org/index.htm
>>>>
>>>> Emails will not be acknowledged - please post to the newsgroup so all may benefit.
>>>>
>>>>
>>>> "RichardAD" <Rich...@discussions.microsoft.com> wrote in message
>>>> news:0043AB3F-6B12-4193...@microsoft.com...


>>>>> On Sunday, September 30, 2007 3:49 PM RichardA wrote:

>>>>> Killbox didn't work either.
>>>>> Yes, I've defragged and run chkdsk.
>>>>> I guess I'm going to have to live with the folder until I reinstall Windows
>>>>> at a future date.
>>>>> Thanks for your time and help.
>>>>> ========================
>>>>>
>>>>> "TaurArian [MS-MVP]" wrote:


>>>>>> On Sunday, December 16, 2007 12:06 PM ENGAN wrote:

>>>>>> hello
>>>>>> i have the same problem with you
>>>>>> Have you contacted MS???Nothing happened with the methods you wrote....
>>>>>> Thank u
>>>>>>
>>>>>> "RichardAD" wrote:


>>>>>>> On Saturday, January 05, 2008 10:20 PM Patrici wrote:

>>>>>>> I am having the exact same problem: I have tried Micorsofts Help #81176
>>>>>>> I have tried DelvinFile
>>>>>>> I have tried Killbox
>>>>>>>
>>>>>>> Nothing is working to get rid of these files.
>>>>>>> Anyone HAVE ANY Solution that will work?
>>>>>>> Is the only option to re-laod Windows?
>>>>>>>
>>>>>>>
>>>>>>> THANKS
>>>>>>>
>>>>>>>
>>>>>>> "ENGANT" wrote:


>>>>>>>> On Friday, January 11, 2008 12:50 PM Pau wrote:

>>>>>>>> I also have the same problem when emptying the recycle bin.
>>>>>>>> I have 7 PC's networked and they all have the same problem.
>>>>>>>> Strange that all 7 PC's now have the same problem, virus?
>>>>>>>>
>>>>>>>> "Patricia" wrote:


>>>>>>>>> On Friday, January 11, 2008 5:22 PM Patrici wrote:

>>>>>>>>> I know...I am so bummed.
>>>>>>>>> I have had a PC for too many years to encounter a problem like this I cannot
>>>>>>>>> solve.
>>>>>>>>> I have tried Defragging.
>>>>>>>>> I have tried cutting, deleting
>>>>>>>>> I have tried to copy/paste/cut
>>>>>>>>> I have tried dumping in to Trash
>>>>>>>>> I have tried Killbox, Delvinfile
>>>>>>>>> Microsoft Help #81176
>>>>>>>>> I tried START, RUN, etc
>>>>>>>>> Serioiusly...if anyone finds anything that works...Please share!
>>>>>>>>> Thanks for reading my frustration
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> PATRICIA
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> "Paul" wrote:


>>>>>>>>>> On Thursday, January 17, 2008 10:57 PM Pau wrote:

>>>>>>>>>> Thanks Aphilio; I turned on all views, system files and hidden files with no
>>>>>>>>>> luck. I than used Delete FXP, two files showed up in the Recycler folder
>>>>>>>>>> under c:\, INFO2 and desktop.ini. I erased both only to have them comeback,
>>>>>>>>>> still needing help.
>>>>>>>>>>

>>>>>>>>>> "aph...@hotmail.com" wrote:


>>>>>>>>>>> On Saturday, January 19, 2008 5:41 AM aphili wrote:

>>>>>>>>>>> Ive been having the same problem and i spent hours looking for the
>>>>>>>>>>> answer and i think I've got something thats pretty fool proof, I
>>>>>>>>>>> downloaded tons of different programs and dozens of different methods
>>>>>>>>>>> from the cmd window to editing registry values and this is what
>>>>>>>>>>> finally worked for me.
>>>>>>>>>>> Delete FXP Files Classic:
>>>>>>>>>>> http://www.jrtwine.com/products/dfxp/index.htm
>>>>>>>>>>>
>>>>>>>>>>> now ive never used fxp so I'm sure that it wasn't fxp related but this
>>>>>>>>>>> seemed to do the job nothing else would. On top of that i was able to
>>>>>>>>>>> open the folder that had previously said the folder didn't even exist.
>>>>>>>>>>>
>>>>>>>>>>> theres a few catches, when i tried to delete the first time it
>>>>>>>>>>> wouldn't let me i had to open the folder that i wanted to
>>>>>>>>>>> deleted(which i previously had been unable to open) and delete a bunch
>>>>>>>>>>> of crap that was in it the second more shatty catch is that in order
>>>>>>>>>>> to use this program you have to purchase a serial for it or crack it
>>>>>>>>>>> (but i don't condone or suggest that)
>>>>>>>>>>>
>>>>>>>>>>> hope this helped
>>>>>>>>>>> -XAC


>>>>>>>>>>>> On Saturday, January 19, 2008 5:41 AM jtwin wrote:

>>>>>>>>>>>> Both the "desktop.ini" and INFO2 files are normally created/
>>>>>>>>>>>> maintained by Windows. You should not have to delete them under
>>>>>>>>>>>> normal circumstances, and even if you do, they will likely be
>>>>>>>>>>>> recreated on you.
>>>>>>>>>>>>

>>>>>>>>>>>> -=3D- James R. Twine (of JRTwine Software, developers of Delete FXP
>>>>>>>>>>>> Files)
>>>>>>>>>>>>
>>>>>>>>>>>> On Jan 17, 10:57=A0pm, Paul <P...@discussions.microsoft.com> wrote:
>>>>>>>>>>>> no
>>>>>>>>>>>> ,


>>>>>>>>>>>>> On Saturday, January 19, 2008 5:41 AM jtwin wrote:

>>>>>>>>>>>>> Sorry that you feel that registering the product is a "shatty
>>>>>>>>>>>>> catch". We do have to make money somehow, 'ya know!
>>>>>>>>>>>>>

>>>>>>>>>>>>> -=3D- James R. Twine (of JRTwine Software, LLC)

EthanGreg Khan

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Mar 14, 2012, 4:37:26 AM3/14/12
to
Try Long Path Tool, it can easily solve this and all its related error problems.

> On Tuesday, September 25, 2007 6:24 PM RichardA wrote:

joshuareen

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Mar 15, 2012, 1:51:28 AM3/15/12
to
Try "Long Path Tool", It helped me much in solving these type of error
problems.
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