WindowsUpdate error 0x800B0004

[MartinJosef]

When trying to update I get above error code with message
I should accept the certificate. I never get the chance to
accept the certificate as the error message is the first
screen I get.
I tried all suggestions at the online Help . Didn´t work.
Any Ideas would be highly appreciated.

[Marc Liron]

This may help you:

http://www.updatexp.com/0x800B0004.html

Regards

Marc Liron
www.updatexp.com

>.
>

[daniel]

I have gone to that website, and done everythign listed
and STILL have the exact same problem. I can also not
install the newest version of DirectX. It says that this
product has not passed windows logo testing. Someone
please tell me what's wrong!!

>.
>

[Lucy [MS]]

Hi Daniel,

Try the following:

Link to:
http://v4.windowsupdate.microsoft.com/troubleshoot/

Try the steps under:
When installing an update you receive the following message: "Software you
are installing has not passed Windows Logo testing"

As for the 0x800B0004 error message, I noticed the
site:http://www.updatexp.com/0x800B0004.html is missing MSSIP32.DLL.
Please also verify the file is registered.

Click on Start, Run and type "REGSVR32 MSSIP32.DLL" (w/o the quotes).
You should see a popup message that this process succeeded.

This can also happened if an installed program is intercepting the Windows
Update process.
Here's a knowledge base article with a list of some known programs:
http://support.microsoft.com/default.aspx?scid=kb;en-us;241234
For testing purposes you may try temporarily disabling any web
enhancement/accelerator/Antivirus programs before accessing the site.

Now try the Windows Update site and see if you get the same error.

Thanks,
Lucy [MS]

This posting is provided "AS IS" with no warranties, and confers no rights.

"daniel" <cale...@hotmail.com> wrote in message
news:080701c3ceb3$fd239020$a301...@phx.gbl...

[anon...@discussions.microsoft.com]

I AM IN THE SAME SITUATION, IF YOU GET A SOLUTION PLEASE
EMAIL ME... THANKS

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>

[Lucy [MS]]

Try the following:

1. Click on Start, Run and type "REGSVR32 C:\WINDOWS\SYSTEM32\SOFTPUB.DLL"

(w/o the quotes). You should see a popup message that this process
succeeded.

2. Click on Start, Run and type "REGSVR32 C:\WINDOWS\SYSTEM32\INITPKI.DLL"

(w/o the quotes). You should see a popup message that this process
succeeded.

3. Click on Start, Run and type "REGSVR32 C:\WINDOWS\SYSTEM32\MSSIP32.DLL"

(w/o the quotes). You should see a popup message that this process
succeeded.

4. Now try the Windows Update site and see if you get the same error.

Any change?

--
Thanks,
Lucy [MS]

This posting is provided "AS IS" with no warranties, and confers no rights.

"SPARK...@AOL.COM" <anon...@discussions.microsoft.com> wrote in message
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