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Automatic Update Service won't start since xp x64 repair install

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marcsullivan

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Jan 2, 2010, 10:50:07 PM1/2/10
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Hi all,

I'm hoping someone can help me with this prob that has me stumped.

I recently did a repair install of XP x64, and since then the Auto
Update Service won't start. When I run services.msc and try to manually
start it I get, "The automatic updates service failed to start due to
the following error: The executable program that this service is
configured to run in does not implement the service." It shows Error
1508.

BITS and RPC were already running and properly configured.

I downloaded and installed the Windows Update Agent and rebooted. No
joy. Registered the .dlls for x64 with no errors. The update service
still won't start.

So I started looking for a virus. The system runs AVG and it scans
daily - with nothing found. I also scanned with Malwarebytes (updated) -
nothing found. Scanned with Spybot - only MRUs found. Downloaded and ran
the Malicious Software Removal Tool and it found nothing. Downloaded and
ran the A-Squared scanner and it found three tracking cookie traces.
Downloaded and ran Dr Web Cure it - it found and fixed a Hosts file
issue. Downloaded and ran the Kaspersky Virus Removal Tool - nothing
found. Same with SUPERAntispyware. I think at this point it's been
established that there is no virus issue.

I've spent two days on this thing and have gotten nowhere. Anyone have
any suggestions? Thanks!


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marcsullivan
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PA Bear [MS MVP]

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Jan 3, 2010, 2:07:05 AM1/3/10
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Had IE7 and/or IE8 been installed before you did the Repair Install?

How to perform a repair installation of Windows XP if a later version of
Internet Explorer is installed:
http://support.microsoft.com/kb/917964

Did a Norton or McAfee free-trial version come preinstalled when you bought
when you bought the computer?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com

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