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FAILURE TO UPDATE

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ILIAS

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Jul 1, 2009, 7:37:01 PM7/1/09
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The following updates were not installed

Update to .NET Framework 3.5 Service Pack 1 for the .NET Framework Assistant
1.0 x86 (KB963707)
unable to install (KB963707) windows update or manual.
I have no mozila install/

How to fix this problem?

Shenan Stanley

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Jul 1, 2009, 8:37:45 PM7/1/09
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Operating System?
Service Pack level?

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


Harry Johnston [MVP]

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Jul 1, 2009, 10:41:54 PM7/1/09
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ILIAS wrote:

What Shenan said.

By "manual" do you mean you downloaded the update as an executable file and ran
the file? Did you try running it in Safe Mode?

Harry.

henoseuno

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Jul 2, 2009, 5:40:01 PM7/2/09
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ILIAS wrote:
>
> The following updates were not installed
>
> Update to .NET Framework 3.5 Service Pack 1 for the .NET Framework Assistant
> 1.0 x86 (KB963707)
> unable to install (KB963707) windows update or manual.
> I have no mozila install/
>
> How to fix this problem?

I too have had the same problem, although ILIAS omitted to mention any Error
Code.

Following my own installation problem, not only did I receive the message
"Installation Failure. Error Code: 0x80070BC2
Try to install the update again, or request help from one of the following
resources", but according to Microsoft, Error Code: 0x80070BC2 is not
recognised (well, there don't appear to be any answers for it!)

Incidentally, I have WXP SP3 and had accessed Microsoft Windows Update in IE8.

I have Mozilla and Opera on my computer as well as IE8, but always do the
updates from IE.

What Shenan said
>
> By "manual" do you (i.e. ILIAS) mean you downloaded the update as an executable file and ran the file? Did you try running it in Safe Mode?
>

My own checking for updates was through accessing the Microsoft Update
website 'manually' (i.e. extra to my normal automatic updates), and then
clicking on 'Express'. Once the update called "Update to .NET Framework 3.5

Service Pack 1 for the .NET Framework Assistant 1.0 x86 (KB963707)"

appeared, I clicked to download it. Everything went well until the Error
Message (see above) appeared, and my 'update history' highlights the failed
status for the "Update to .NET Framework 3.5, etc"

Like ILIAS, I would appreciate any help available.

Thanks

PA Bear [MS MVP]

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Jul 2, 2009, 6:34:16 PM7/2/09
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1. Before doing anything else, write down the .NET Framework versions which
are already installed:

How to determine which versions of the .NET Framework are installed and
whether service packs have been applied
http://support.microsoft.com/kb/318785

2. Now see Resolution Method 2 in http://support.microsoft.com/kb/923100
(ignore the title). After running the appropriate/needed tool, (re)install
all .NET Framework versions manually using the download links on the page.
--
~PA Bear

wisperingwind

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Jul 4, 2009, 8:12:00 PM7/4/09
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I too, have the same problem. The big thing that I noticed today was that the
size of the update was listed as "0 KB", indicating that the upgrade was
empty. What's that about?

Harry Johnston [MVP]

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Jul 5, 2009, 1:05:24 AM7/5/09
to
wisperingwind wrote:

> I too, have the same problem. The big thing that I noticed today was that the
> size of the update was listed as "0 KB", indicating that the upgrade was
> empty. What's that about?

That's not the update size but the download size. Zero indicates that the
update has already been downloaded.

Harry.

Skull

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Jul 6, 2009, 6:55:00 PM7/6/09
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I also went through the MS update website and my first attempts failed to
install the update. After I finally was able to install the update now I
can't correct html code in Internet Explorer to update my website! Does
anyone have an idea how Internet Explorer is affected by the new update?

PA Bear [MS MVP]

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Jul 6, 2009, 7:30:53 PM7/6/09
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And your Windows Update question is...?

See...

IE Developer Center
http://msdn.microsoft.com/en-us/ie/default.aspx

Learn IE8
http://msdn.microsoft.com/en-us/ie/aa740473.aspx

HTML and DHTML Overviews and Tutorials
http://msdn.microsoft.com/en-us/library/ms537623.aspx and

Cascading Style Sheets (CSS)
http://msdn2.microsoft.com/en-us/ie/aa740476.aspx

Or you could post here instead:

MSDN IE Development Forums
http://social.msdn.microsoft.com/forums/en-US/category/iedevelopment/

--
IE-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.internetexplorer.general

~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002

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