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80240016 Install Error

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ohkala

unread,
Sep 25, 2007, 11:32:02 PM9/25/07
to
I have the same problem as Rhio (post of 9/25). Update will not install and
shows Error Code 80240016 - computer runs forever but nothing happens.
Reboot doesn't help. Can't figure out what other update is still installing.
Beginning to get really annoying.

TaurArian [MS-MVP]

unread,
Sep 26, 2007, 6:35:42 AM9/26/07
to
0x80240016 WU_E_INSTALL_NOT_ALLOWED
Operation tried to install while another installation was in progress or the system was
pending a mandatory restart.

What update are you trying to install and what update did you previously install?
--
====================================
TaurArian [MS-MVP] 2005-2008 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
Defending your machine: http://defendingyourmachine2.blogspot.com/
http://taurarian.mvps.org/index.htm

Emails will not be acknowledged - please post to the newsgroup so all may benefit.


"ohkala" <ohk...@discussions.microsoft.com> wrote in message
news:5CB5AD34-EA2C-4E8F...@microsoft.com...

ohkala

unread,
Sep 27, 2007, 10:56:00 PM9/27/07
to
Currently trying to install Vista Update KB933928.
Before that, Defender Update KB915597 which had issues so I canceled it.
(same errors and problems as posted in this group.)
Before that, 3 failed attempts at KB929729, Net Framework 1.1. Used the
Download Installer Cleanup and that update shows status as "failed" but at
least it hasn't been trying to install itself over and over again.)

Tried a suggestion found in one of the groups to stop the update service
(services.msc) and renaming the software distribution folder in %systemroot%
- but Vista will not allow me to rename the folder even tho I am an Admin
user.

TaurArian [MS-MVP]

unread,
Sep 28, 2007, 12:34:50 AM9/28/07
to
Before trying to rename the folder - did you stop the WU service?

How to rename the SoftwareDistribution folder in Vista -
1. Stop the Windows Update service (make sure you are logged on as an Administrator)

Start button || Control Panel ||System and Maintenance ||Administrative Tools
Double-click Services
(Provide the Administrator password or confirmation if prompted to do so.)
Right-click the Windows Update service and click Stop.

2. Click Start, type %windir% in the Start Search box, and then press ENTER.

Locate and rename the SoftwareDistribution folder.

3. Start the Windows Update service

Start button || Control Panel ||System and Maintenance ||Administrative Tools
Double-click Services
(Provide the Administrator password or confirmation if prompted to do so.)
Right-click the Windows Update service and click Start.

This procedure will erase your history on the Windows Update Site. Not important.

If it doesn't help, start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Please report back the solution that works for you so that it helps other Vista users.

--
====================================
TaurArian [MS-MVP] 2005-2008 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
Defending your machine: http://defendingyourmachine2.blogspot.com/
http://taurarian.mvps.org/index.htm

Emails will not be acknowledged - please post to the newsgroup so all may benefit.


"ohkala" <ohk...@discussions.microsoft.com> wrote in message

news:0E6F4492-9753-4FD4...@microsoft.com...

ohkala

unread,
Sep 28, 2007, 10:02:01 AM9/28/07
to
Have been trying to stop the WU service for days. Each time I try I get:
"Windows could not stop the WU service. Error 1053 - service did not respond
to the start or control request in a timely fashion." Status of WUS then
goes to "stopping". But, never actually changes to "stopped". Left my
laptop on overnight and still doesn't "stop". Rebooting sets the service
back to "Automatic-Delayed".

GlenntheGreat

unread,
Sep 28, 2007, 3:17:00 PM9/28/07
to

Hello everyone. I struggled with this very issue for two months. After
much searching of the Internet, I found my solution to the problem last
night, and I decided that I should spread the word on how I fixed it.

Solution:

Go to Run... in the Start menu. Enter this command:

sfc /scannow

Your computer will scan system files and fix whatever is corrupted. I
ran the scan, and although the window closed on me before I could read
the results, I tried another installation of the 16 updates since July
10 that had been refusing to install. To my amazement, they all
succeeded, and Vista does truly seem to operate much more smoothly what
with the Intel chip and memory improvements of some recent updates.

To give some further background on the issue I was having, just to make
sure that you are having the same problems and experience that I had:

Since July 10th, I was about to download updates, and attempt to
install them. The updates would do their installation, then prompt me to
restart the computer. I would do so, and have to sit though a long
configuration, during which the computer would often restart itself a
second time.

Upon re-loading Windows, the 16 updates from July 10 to Sept 27 would
either have a status of Failed or Pending.

The solutions I had previously tried (all of which failed) included:

- Renaming/removing the \\Windows\SoftwareDistribution\ folder or it's
contents (like the Downloads folder and/or DataStore folder) while the
Windows Update service was shut down

- Renaming/removing the \\Windows\System32\Catroot2\ folder while the
Cryptographic Services service was shut down

- Downloading and running individual update installers off of
Microsoft's website
(Note: When trying this message, the update history would incorrectly
show that the update was installed successfully. Even though it had a
status of Successful, it would not register in the listing of installed
updates, and thus when searching for more updates, the update would
still appear as something I needed to download)

******************
Just as some other information, I'm new to online troubleshooting
discussion, and I felt that this problem was significant enough to
motivate me to get involved, as these updates are an important measure
in the fight to get people to stop hating on Vista. I notice that a lot
of people are having issues, and I can't stand to see this happen.

Since I am new to this, I'm not sure what the best means of propogating
this solution would be, if it infact proves to be widely helpful to
others.


--
GlenntheGreat
Posted via http://ms-os.com Forum to Usenet gateway

confused

unread,
Oct 10, 2007, 2:41:01 PM10/10/07
to
i also have the same error code 0x80240016 when trying to update windows
defender

e-phantom

unread,
Oct 28, 2007, 3:54:01 PM10/28/07
to
Thks Glenn. I tried your solution and all others above, but I still can't
install the updates dated october 2007.
When I run sfc /scannow, It finds some archives corrupted but doesn't tell
which are them. It refers me to a huge log file almost incomprehensive.

Hope better luck to others.


Aurora2000

unread,
Jul 8, 2008, 8:01:01 AM7/8/08
to
I seem to have developed this problem since the SP1 update now no update will
install and I have tried all of the sugestions on this thread.
Funny as a reseller I am still selling more systems with XP and so far NONE
with Vista.

Eddie


B@discussions.microsoft.com Geoff B

unread,
Jul 19, 2008, 11:55:00 AM7/19/08
to
Finally fixed!

My Dell laptop had Error Code 80240016 whenever Vista tried to do an update.
There were four updates in a queue over the last two months that would not
install. Could not get around this even by trying to do manual updates.

I read the various fixes on the web such as running sfc /scannow in the DOS
window. Had to turn off User Account Control first to give me real
Administrator rights but sfc /scannow still showed errors and the updates
continued to fail. I emailed Microsoft for help and they suggested I trawl
through the web looking for a solution. That was no help at all.

The solution: turned off Windows Defender, which is next to useless, then
installed SpyBot. This found an Internet redirector called Zlob. Once this is
exterminated, the updates started working. Zlog may have redirect Windows
update in a way that downloads could not occur. Seems bizarre that Microsoft
is so defenceless and updates that could fix the problem are blocked.

CrikkeBelleVue

unread,
Aug 7, 2008, 4:42:01 PM8/7/08
to
Greetings,

Recently i had this Fault code 80240016 ERROR with the update KB915597
Windows bitdefender (7/08/2008). i just opened windows bitdefender and
cleared it's history then i left it open and tried my update again. It worked
... Do not know why but it did the job.

Tell me if this works

Greetz, Crikke

Aurora2000

unread,
Aug 12, 2008, 2:59:01 PM8/12/08
to
Well just returned from holiday and everything seems to be working fine now.
Impossible to say why. However I did try all suggestions regarding Defender
without result, well not at time of doing anyway. Ah well hammer is now back
in the tool box - for now........


Tnx
Eddie


xiphius

unread,
Aug 20, 2008, 8:19:01 AM8/20/08
to

PA Bear [MS-MVP]

unread,
Sep 5, 2008, 11:31:41 AM9/5/08
to
1. Error message when you try to install updates from the Windows
Update Web site or from the Microsoft Update Web site: "0x80240016":
http://support.microsoft.com/kb/957307

2. Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315
~~
~PA Bear

On Aug 7, 4:42 pm, CrikkeBelleVue
<CrikkeBelle...@discussions.microsoft.com> wrote:
> Greetings,
>
> Recently i had this Fault code80240016ERROR with the update KB915597


> Windows bitdefender (7/08/2008). i just opened windows bitdefender and
> cleared it's history then i left it open and tried my update again. It worked
> ... Do not know why but it did the job.
>
> Tell me if this works
>
> Greetz, Crikke
>
>
>
> "ohkala" wrote:
> > I have the same problem as Rhio (post of 9/25).  Update will not install and

> > shows Error Code80240016- computer runs forever but nothing happens.  


> > Reboot doesn't help.  Can't figure out what other update is still installing.

> >  Beginning to get really annoying.  - Hide quoted text -
>
> - Show quoted text -

ComputerWVAngel

unread,
Sep 20, 2008, 9:16:00 AM9/20/08
to

ComputerWVAngel

unread,
Sep 20, 2008, 9:19:01 AM9/20/08
to
This information was very helpful and informative. I'm new to this forum
thing myself. This is my first response to one. Thank you very much
GlenntheGreat. Sharing information is what computer is all about!!!!

ComputerWVAngel

takii

unread,
Oct 24, 2008, 10:20:00 AM10/24/08
to
I also cleared the history and it worked for me too!

Kelly_Ray

unread,
Jan 21, 2009, 9:34:01 PM1/21/09
to
Thank you Glenn. I tried your solution on two pc's. One with Vista, and one
with XP. It worked in both cases. I was pulling my hair out over the update
problem. My pc would just keep trying to install the same update and it was
keeping my pc from installing new important updates. Thank you very much,
Kelly

Jim

unread,
Feb 11, 2009, 8:25:03 PM2/11/09
to
> Updates will not install and
> shows Error Code 80240016

Jim

unread,
Feb 11, 2009, 8:28:01 PM2/11/09
to

jandros

unread,
Feb 12, 2009, 12:20:06 AM2/12/09
to
can any 1 help me i am get the same error as above
2009-02-05 07:35:05:342 1220 634 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2009-02-05 07:35:05:342 1220 634 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x8024402c
2009-02-05 07:35:05:342 1220 634 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x8024402c
2009-02-05 07:35:05:371 1220 634 Misc WARNING: Send failed with hr = 80072ee7.
2009-02-05 07:35:05:371 1220 634 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-02-05 07:35:05:372 1220 634 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://update.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
0x8024402c
2009-02-05 07:35:05:372 1220 634 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2009-02-05 07:35:05:372 1220 634 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x8024402c
2009-02-05 07:35:05:372 1220 634 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x8024402c
2009-02-05 07:35:05:372 1220 634 Misc WARNING: DownloadFileInternal failed
for http://update.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab: error
0x8024402c
2009-02-05 07:35:05:373 1220 634 Agent WARNING: Failed to obtain the
authorization cab URLs, hr=0x8024402c
2009-02-05 07:35:05:412 1220 634 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
2009-02-05 07:35:05:431 1220 634 Misc Microsoft signed: Yes
2009-02-05 07:35:05:463 1220 634 Misc WARNING: Send failed with hr = 80072ee7.
2009-02-05 07:35:05:463 1220 634 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-02-05 07:35:05:464 1220 634 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://download.windowsupdate.com/v8/windowsupdate/redir/muv3wuredir.cab>.
error 0x8024402c
2009-02-05 07:35:05:464 1220 634 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2009-02-05 07:35:05:464 1220 634 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x8024402c
2009-02-05 07:35:05:464 1220 634 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x8024402c
2009-02-05 07:35:05:492 1220 634 Misc WARNING: Send failed with hr = 80072ee7.
2009-02-05 07:35:05:492 1220 634 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-02-05 07:35:05:493 1220 634 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://download.windowsupdate.com/v8/windowsupdate/redir/muv3wuredir.cab>.
error 0x8024402c
2009-02-05 07:35:05:493 1220 634 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2009-02-05 07:35:05:493 1220 634 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x8024402c
2009-02-05 07:35:05:493 1220 634 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x8024402c
2009-02-05 07:35:05:521 1220 634 Misc WARNING: Send failed with hr = 80072ee7.
2009-02-05 07:35:05:521 1220 634 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-02-05 07:35:05:522 1220 634 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://download.windowsupdate.com/v8/windowsupdate/redir/muv3wuredir.cab>.
error 0x8024402c
2009-02-05 07:35:05:522 1220 634 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2009-02-05 07:35:05:522 1220 634 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x8024402c
2009-02-05 07:35:05:522 1220 634 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x8024402c
2009-02-05 07:35:05:550 1220 634 Misc WARNING: Send failed with hr = 80072ee7.
2009-02-05 07:35:05:550 1220 634 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-02-05 07:35:05:551 1220 634 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://download.windowsupdate.com/v8/windowsupdate/redir/muv3wuredir.cab>.
error 0x8024402c
2009-02-05 07:35:05:551 1220 634 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2009-02-05 07:35:05:551 1220 634 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x8024402c
2009-02-05 07:35:05:551 1220 634 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x8024402c
2009-02-05 07:35:05:551 1220 634 Misc WARNING: DownloadFileInternal failed
for http://download.windowsupdate.com/v8/windowsupdate/redir/muv3wuredir.cab:
error 0x8024402c
2009-02-05 07:35:05:551 1220 634 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
2009-02-05 07:35:05:557 1220 634 Misc Microsoft signed: Yes
2009-02-05 07:35:05:585 1220 634 Misc WARNING: Send failed with hr = 80072ee7.
2009-02-05 07:35:05:585 1220 634 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-02-05 07:35:05:585 1220 634 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
0x8024402c
2009-02-05 07:35:05:585 1220 634 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2009-02-05 07:35:05:585 1220 634 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x8024402c
2009-02-05 07:35:05:585 1220 634 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x8024402c
2009-02-05 07:35:05:613 1220 634 Misc WARNING: Send failed with hr = 80072ee7.
2009-02-05 07:35:05:613 1220 634 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-02-05 07:35:05:613 1220 634 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
0x8024402c
2009-02-05 07:35:05:614 1220 634 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2009-02-05 07:35:05:614 1220 634 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x8024402c
2009-02-05 07:35:05:614 1220 634 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x8024402c
2009-02-05 07:35:05:642 1220 634 Misc WARNING: Send failed with hr = 80072ee7.
2009-02-05 07:35:05:642 1220 634 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-02-05 07:35:05:643 1220 634 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
0x8024402c
2009-02-05 07:35:05:643 1220 634 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2009-02-05 07:35:05:643 1220 634 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x8024402c
2009-02-05 07:35:05:643 1220 634 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x8024402c
2009-02-05 07:35:05:671 1220 634 Misc WARNING: Send failed with hr = 80072ee7.
2009-02-05 07:35:05:672 1220 634 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-02-05 07:35:05:672 1220 634 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
0x8024402c
2009-02-05 07:35:05:672 1220 634 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2009-02-05 07:35:05:672 1220 634 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x8024402c
2009-02-05 07:35:05:672 1220 634 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x8024402c
2009-02-05 07:35:05:672 1220 634 Misc WARNING: DownloadFileInternal failed
for http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab:
error 0x8024402c
2009-02-05 07:35:05:672 1220 634 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
2009-02-05 07:35:05:678 1220 634 Misc Microsoft signed: Yes
2009-02-05 07:35:05:714 1220 634 Misc WARNING: Send failed with hr = 80072ee7.
2009-02-05 07:35:05:715 1220 634 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-02-05 07:35:05:715 1220 634 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://update.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
0x8024402c
2009-02-05 07:35:05:715 1220 634 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2009-02-05 07:35:05:715 1220 634 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x8024402c
2009-02-05 07:35:05:715 1220 634 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x8024402c
2009-02-05 07:35:05:777 1220 634 Misc WARNING: Send failed with hr = 80072ee7.
2009-02-05 07:35:05:777 1220 634 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-02-05 07:35:05:778 1220 634 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://update.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
0x8024402c
2009-02-05 07:35:05:778 1220 634 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2009-02-05 07:35:05:778 1220 634 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x8024402c
2009-02-05 07:35:05:778 1220 634 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x8024402c
2009-02-05 07:35:05:806 1220 634 Misc WARNING: Send failed with hr = 80072ee7.
2009-02-05 07:35:05:806 1220 634 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-02-05 07:35:05:807 1220 634 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://update.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
0x8024402c
2009-02-05 07:35:05:807 1220 634 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2009-02-05 07:35:05:807 1220 634 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x8024402c
2009-02-05 07:35:05:807 1220 634 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x8024402c
2009-02-05 07:35:05:835 1220 634 Misc WARNING: Send failed with hr = 80072ee7.
2009-02-05 07:35:05:836 1220 634 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-02-05 07:35:05:836 1220 634 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://update.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error
0x8024402c
2009-02-05 07:35:05:836 1220 634 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2009-02-05 07:35:05:836 1220 634 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x8024402c
2009-02-05 07:35:05:836 1220 634 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x8024402c
2009-02-05 07:35:05:836 1220 634 Misc WARNING: DownloadFileInternal failed
for http://update.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab: error
0x8024402c
2009-02-05 07:35:05:837 1220 634 Setup WARNING: SelfUpdate check failed to
download package information, error = 0x8024402C
2009-02-05 07:35:05:837 1220 634 Setup FATAL: SelfUpdate check failed, err =
0x8024402C
2009-02-05 07:35:05:837 1220 634 Agent * WARNING: Skipping scan,
self-update check returned 0x8024402C
2009-02-05 07:35:05:997 1220 634 Agent * WARNING: Exit code = 0x8024402C
2009-02-05 07:35:05:997 1220 634 Agent *********
2009-02-05 07:35:05:997 1220 634 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2009-02-05 07:35:05:997 1220 634 Agent *************
2009-02-05 07:35:05:997 1220 634 Agent WARNING: WU client failed Searching
for update with error 0x8024402c
2009-02-05 07:35:06:008 1220 cb8 AU >>## RESUMED ## AU: Search for updates
[CallId = {1B8EF4AD-4DB5-412D-B3AB-CF15C2670117}]
2009-02-05 07:35:06:008 1220 cb8 AU # WARNING: Search callback failed,
result = 0x8024402C

TaurArian

unread,
Feb 12, 2009, 2:51:30 AM2/12/09
to
jandros wrote:
:: can any 1 help me i am get the same error as above

The thread you hijacked is dealing with 80240016 install error. Your errors
relate to 80072ee7 & 8024402C.

Please start your own posting in the future and it would be nice if you
could tell us more information, like what OS you're using etc.

FYI -
80072ee7 - This error code translates to ERROR_INTERNET_CANNOT_CONNECT. This
could be caused by firewall software blocking the Windows Update Site.

You may encounter temporary connection-related errors when you use Windows
Update or Microsoft Update to install updates
http://support.microsoft.com/kb/836941

When searching for available updates on the Update site, you see the
0x80072EE7 error
http://update.microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=22&ln=en&IsMu=False


When searching for available updates on the Update site, you receive the
0x8024402C error
http://update.microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=30&ln=en
A misconfigured Proxy/Firewall can cause this problem. Double-check the
Proxy/Firewall settings

You may receive an error message when you search for available updates on
the Windows Update Web site or on the Microsoft Update Web site
http://support.microsoft.com/kb/883821

You may receive a "0x8024402C" error message when you scan for updates on

the Windows Update Web site

http://support.microsoft.com/kb/900936


--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Disclaimer: The information has been posted "as is" with no warranties
or guarantees and doesn't give any rights. Computer Maintenance:
Acronis / Diskeeper / Paragon / Raxco

djanssen

unread,
Apr 19, 2009, 8:27:01 PM4/19/09
to
I've also got this same error message. I'm running Vista Business with
Service Pack 1, an Intel Core 2 duo, t7...@2.16Ghz, 2Gb Ram, 32Bit. The
machine is a Compaq nx9420 laptop.

I've tried running the command prompt as Admin using "net stop wuauserv" and
"net start wuauserv" without effect - same problem as before.

Windows Help is useless here and the update will not proceed... help!

angus

unread,
Apr 27, 2009, 7:37:01 AM4/27/09
to

angus

unread,
Apr 27, 2009, 7:57:01 AM4/27/09
to

<80240016 Install Error"@discussions.microsoft.com >

unread,
Jul 13, 2009, 1:23:02 PM7/13/09
to

chamila

unread,
Jul 27, 2009, 8:29:01 AM7/27/09
to

oneisha

unread,
Aug 10, 2009, 7:06:04 PM8/10/09
to

hi glen i know this is 2yrs after you posted your problem but now im having
the same prblm..i tried ur solution but sfc /scannow only opens for 1 second
and then closes by it self. i have tried it several times and it juts closes
by it self

ssssss

unread,
Aug 20, 2009, 7:56:01 PM8/20/09
to

CQ

unread,
Sep 2, 2009, 9:12:05 PM9/2/09
to
HI all,

I know that this is an OLD thread. However, I was encountering this for the
last two months. The resolution for me was that I had a virus on the machine
called "System Security" which just blocked updates. No other errors to
speak of. Thanks Geoff for your post since it is what drove me down the
virus path.

XxPaper-HeartXx

unread,
Sep 19, 2009, 1:44:02 PM9/19/09
to
i'm having the same problem u have and i'm really freaked out right now
because this laptop isn't mine, and i have 2 return it 2 its owner 2morrow so
i need any help i can get & thx

XxPaper-HeartXx

unread,
Sep 19, 2009, 1:53:01 PM9/19/09
to

i forgot 2 mention that since this problem started while trying 2 install
microsoft .net framework 3.5 service pack 1 x86 i couldn't get any sound from
the laptop i can't hear anything and i can't play anything thru windows
media player i don't know whats wrong but i'm freaked out

PA Bear [MS MVP]

unread,
Sep 19, 2009, 2:31:08 PM9/19/09
to
You're posting "Me, too!" replies to a thread from September 2007! To avoid
further confusion, please begin a new thread about your specific problems.
State your IE version and full Windows version (e.g., WinXP SP3; Vista SP2)
in your first post.

PS: I think you're gonna be needing a new friend by Monday.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com


XxPaper-HeartXx wrote:
> i forgot 2 mention that since this problem started while trying 2 install
> microsoft .net framework 3.5 service pack 1 x86 i couldn't get any sound
> from the laptop i can't hear anything and i can't play anything thru
> windows media player i don't know whats wrong but i'm freaked out
>

>> i'm having the same problem u have and i'm really freaked out right now
>> because this laptop isn't mine, and i have 2 return it 2 its owner
>> 2morrow
>> so i need any help i can get & thx

<snip hijacked thread>

Kafe Sure

unread,
Sep 20, 2009, 9:22:02 AM9/20/09
to
The sfc/scannow solution worked for me (after I had discovered how to turn
off Account settings - via the Control panel). I then only had 4 downloads
that had failed, instead of 39 but I also had a new error message!!! After
rebooting I had around 43 failed downloads. None of the suggestions so far
have helped with this new error code: 80070002, so I am trawling through this
forum again, just before I bin my laptop.

Kafe

BingBingBing

unread,
Oct 18, 2009, 3:34:01 AM10/18/09
to
This procedure worked perfectly for me! Thank you so much.

Stop the Windows Update service;
Rename %windir%\SoftwareDistribution folder;
Start the Windows Update service

"TaurArian [MS-MVP]" wrote:

> Before trying to rename the folder - did you stop the WU service?
>
> How to rename the SoftwareDistribution folder in Vista -
> 1. Stop the Windows Update service (make sure you are logged on as an Administrator)
>
> Start button || Control Panel ||System and Maintenance ||Administrative Tools
> Double-click Services
> (Provide the Administrator password or confirmation if prompted to do so.)
> Right-click the Windows Update service and click Stop.
>
> 2. Click Start, type %windir% in the Start Search box, and then press ENTER.
>
> Locate and rename the SoftwareDistribution folder.
>
> 3. Start the Windows Update service
>
> Start button || Control Panel ||System and Maintenance ||Administrative Tools
> Double-click Services
> (Provide the Administrator password or confirmation if prompted to do so.)
> Right-click the Windows Update service and click Start.
>
> This procedure will erase your history on the Windows Update Site. Not important.
>
> If it doesn't help, start a free Windows Update support incident request:
> https://support.microsoft.com/oas/default.aspx?gprid=6527
>
> Please report back the solution that works for you so that it helps other Vista users.


>
> --
> ====================================
> TaurArian [MS-MVP] 2005-2008 - Australia
> ====================================
> How to make a good post: http://www.dts-l.org/goodpost.htm
> Defending your machine: http://defendingyourmachine2.blogspot.com/
> http://taurarian.mvps.org/index.htm
>
> Emails will not be acknowledged - please post to the newsgroup so all may benefit.
>
>
> "ohkala" <ohk...@discussions.microsoft.com> wrote in message

> news:0E6F4492-9753-4FD4...@microsoft.com...
> | Currently trying to install Vista Update KB933928.
> | Before that, Defender Update KB915597 which had issues so I canceled it.
> | (same errors and problems as posted in this group.)
> | Before that, 3 failed attempts at KB929729, Net Framework 1.1. Used the
> | Download Installer Cleanup and that update shows status as "failed" but at
> | least it hasn't been trying to install itself over and over again.)
> |
> | Tried a suggestion found in one of the groups to stop the update service
> | (services.msc) and renaming the software distribution folder in %systemroot%
> | - but Vista will not allow me to rename the folder even tho I am an Admin
> | user.


> |
> |
> |
> | "TaurArian [MS-MVP]" wrote:
> |
> | > 0x80240016 WU_E_INSTALL_NOT_ALLOWED
> | > Operation tried to install while another installation was in progress or the system
> was
> | > pending a mandatory restart.
> | >
> | > What update are you trying to install and what update did you previously install?
> | > --
> | > ====================================
> | > TaurArian [MS-MVP] 2005-2008 - Australia
> | > ====================================
> | > How to make a good post: http://www.dts-l.org/goodpost.htm
> | > Defending your machine: http://defendingyourmachine2.blogspot.com/
> | > http://taurarian.mvps.org/index.htm
> | >
> | > Emails will not be acknowledged - please post to the newsgroup so all may benefit.
> | >
> | >
> | > "ohkala" <ohk...@discussions.microsoft.com> wrote in message
> | > news:5CB5AD34-EA2C-4E8F...@microsoft.com...

from www.rozult.com@discussions.microsoft.com Gus from www.rozult.com

unread,
Oct 20, 2009, 7:07:04 AM10/20/09
to
Run sfc/scannow in a dos sommand window you have launched by right clicking
on the dos icon and selecting "Run as Administrator". Then type in the dos
window the command sfc/scannow.

readmore about SFC http://www.computerhope.com/sfc.htm#01

regards
Gus from www.rozult.com

bgx@discussions.microsoft.com huda bgx

unread,
Nov 18, 2009, 6:15:01 AM11/18/09
to

mandyb

unread,
Nov 26, 2009, 5:24:01 PM11/26/09
to
The solution worked perfectly. All the updates installed after doing the sfc
/scannow. Thanks!

Chindia

unread,
Dec 8, 2009, 8:21:01 PM12/8/09
to
Any answers for this error? I have the same thing happening on my computer.
First time I'm having problems with installing a windows update. And I have
not installed any new software as of late.

echiu1000

unread,
Dec 20, 2009, 9:47:01 PM12/20/09
to
How do you turn off account settings?

illiterate@discussions.microsoft.com computer illiterate

unread,
Dec 26, 2009, 10:54:01 AM12/26/09
to
where do i find this "run textbox?" how do i "Go to Run... in the Start
menu. Enter this command: sfc /scannow"? where is "run"? i hope this is an
easy answer for y'all, it sure confuses me, esp as i used to be able to do it
before vista.

thank you for your help and i hope you get a good chuckle ;)

Eddie

unread,
Jan 8, 2010, 8:45:01 PM1/8/10
to
Yea oneisha, just wondering if u got everything fixed. Had this problem with
my laptop about 2 months ago. Never resolved it. i finally reinstalled
factory software. and everything worked fine. Now i am on desktop and same
problem. just wondering what happeneed.

Eddie

unread,
Jan 8, 2010, 9:59:01 PM1/8/10
to
Hey All I Found a solution to this problem. There is Malware on your
computer. Download Malwarebyte and run the program . It found 7 errors om my
computer. I qrarentined then the erased them and my computer is installing
updates as i type. Good Luck.

Eddie

unread,
Jan 9, 2010, 8:24:01 AM1/9/10
to

Found an answer to this problem, Computer infected with malware. Download
"Malwarebyte", free download, but i reccomend buying the full version, and
run software. It will find problems and then u can quarentine themerase them
. I did it and it found 7 issues with my computer.Now everything works great
now. Learned from another website.

Ashley

unread,
Feb 5, 2010, 6:00:01 PM2/5/10
to
Check this out, from http://support.microsoft.com/kb/957307

Windows Vista and Windows Server 2008
Follow these steps:

1. Close any Windows Update or Microsoft Update browser windows.
2. Click Start button, type Command Prompt, in the list of results,
right-click Command Prompt, and then click Run as Administrator.
(User Account Control permission: If you are prompted for an administrator
password or confirmation, type the password or provide confirmation.)
3. Type the following commands. Press ENTER after each command:
net stop wuauserv
net start wuauserv
4. Close the Command prompt window.
5. Try to install updates again.

paul

unread,
Mar 17, 2010, 8:47:02 AM3/17/10
to
Ashley,

followed istructions and re-ran update search. result was "you have most
current update"....worked so far, thanks

Morto

unread,
May 7, 2010, 7:03:01 AM5/7/10
to

You have to run the CMD with Administration rights!!
Then it will work.

jancallme

unread,
May 18, 2010, 11:49:01 PM5/18/10
to

Bob

unread,
May 27, 2010, 5:53:31 PM5/27/10
to
How can I stop updates from trying to install if they will not install.

Update will not install and
shows Error Code 80240016

--
Thank you , Bob

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