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Windows pdate Status: Failed

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Ustuner@discussions.microsoft.com Koray Ustuner

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Jan 5, 2010, 3:48:01 AM1/5/10
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Hi, This is my problem:
http://yfrog.com/1fupdatekj

So, how can I manage to install this update? I am using Acer Laptop with its
own Vista and HP LP2275w monitor.
Thanks in advance.
Koray

PA Bear [MS MVP]

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Jan 5, 2010, 12:15:08 PM1/5/10
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For home users, no-charge support is available by calling 1-866-PCSAFETY
(and/or 1-866-234-6020) in the United States and in Canada or by contacting
your local Microsoft subsidiary. There is no-charge for support calls that
are associated with security updates. When you call, clearly state that
your problem is related to a Security Update and cite the update's KB number
(e.g., KB999999).

If your problem relates to a Cumulative Security Update for IE, call the
above number and ask to be transferred to the "Consumer IE queue" (which is
47830).

Or you can...

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Consumer Security Support home page also offers support options
https://consumersecuritysupport.microsoft.com/

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.

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