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updates stick at 0 . PLEASE HELP!

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dodofew

unread,
Oct 1, 2003, 5:26:40 AM10/1/03
to
i have WindowsME and use aol8 as my ISP.i just cannot get
the darned window to move on? i really am getting worried
about it. must admit i am not a computer expert! i came
back from holiday and managed to dowload some critical
updates i had missed. but im not sure if they even
downloaded properly ? since then i have been unable to
find any updates!
COULD SOMEONE PLEASE EMAIL ME? as i cant seem to copy any
replies that i read in these postings either !
I even rang aol! they said it was mircosfts fault!

Nicholas

unread,
Oct 1, 2003, 5:48:30 AM10/1/03
to
If you are using AOL as your ISP, you need to minimize your
AOL browser and launch Internet Explorer, then visit the Windows
Update web site while using Internet Explorer.

Try the following solution from the Windows Update Troubleshooter:
http://v4.windowsupdate.microsoft.com/troubleshoot/

Select:
"Problem Downloading/Installing a Software (Non-Driver) item"

Follow steps under:
"Install stops at 0% when using the AOL Browser"

While using the Internet Explorer browser, try downloading
the updates again: http://v4.windowsupdate.microsoft.com/en/default.asp


P.S. Make sure to disable your antivirus program and close any
open programs before installing updates.


Review the troubleshooting tips in these articles:

"Software Update Incomplete, This Windows Update Software
Did Not Update Successfully" Error Message When You Visit
the Windows Update Web Site
http://support.microsoft.com/default.aspx?scid=kb;en-us;319585

Windows Update Troubleshooter
http://v4.windowsupdate.microsoft.com/troubleshoot/

Problems When Viewing or Downloading From Windows Update
http://support.microsoft.com/?kbid=193385

HOW TO: Troubleshoot Problems Connecting to Windows Update
http://support.microsoft.com/default.aspx?scid=kb;en-us;818018

How To Fix The Cryptographic Service Error
http://www.updatexp.com/cryptographic-service.html

Also, visit http://www.kellys-korner-xp.com/top10faqs.htm and scroll
down to "Why Can't I Download Updates" for additional troubleshooting ideas.

Visit the Windows Update newsgroup and read the messages
posted there for helpful troubleshooting tips.

The "Official" Windows Update newsgroup:
news://msnews.microsoft.com/microsoft.public.windowsupdate


--
Nicholas

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"dodofew" <dod...@aol.com> wrote in message:
news:1b06c01c387fe$1ed62720$a601...@phx.gbl...

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