error 80073712 trying to execute on Vista Home Premium

[rolando....@gmail.com]

Hello,

1. The pending.xml file is not present on my system (I changed folder
settings so I can show evereything)
2. http://support.microsoft.com/kb/KB931712 does not apply to me since
the mentioned key is not present on my system
3. I have a day job and don´t have very much time to stay for hours on
the phone with microsoft tech support to solve this
4. I'm really dissapointed with this super-nice-new OS I didn´t choose
to get (It came into my laptop preinstalled)

Please help....

[Eric]

Hi,

To Resolve this error try the following steps :

A- Try steps of KB931712
if that does not work
B- Delete pending.xml from C:\windows\winsxs
to do please follow the steps below :
a- Open Command Prompt with elevation
b- Type in takeown /f C:\Windows\winsxs\pending.xml
c- to take ownership of the file Type in cacls C:\Windows\winsxs\pending.xml
/G
:F
c- Type in del C:\Windows\winsxs\pending.xml
d- reinstall Windows update agent with /wuforce parameter
you can download the windows update agent from :
http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAg
ent30-x86.exe

e-Try Windows Update

If you were not able to delete pending.xml

Try the following :

a- download the obliterate tool from :
\\scratch2\scratch\ribond\obliterate.exe
b- Save the tool in C:\Windows\system32\ where C:\ is you system drive
c- Open command prompt with elevation
d- go to C:\Windows\System32
e- Type:
obliterate c:\Windows\Winsxs\pending.xml
-----> pending.xml will be delted
f- reinstall Windows update agent with /wuforce parameter
you can download the windows update agent from :
http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAg
ent30-x86.exe

g- Restart and try Windows update.

Eric

[MowGreen [MVP]]

This may be a very helpful post, however, some steps are missing and the
Commands need to be laid out so that one can copy them.
Adding when Enter is pushed would help, too.

> A- Try steps of KB931712
> if that does not work
> B- Delete pending.xml from C:\windows\winsxs
> to do please follow the steps below :
> a- Open Command Prompt with elevation
> b- Type in takeown /f C:\Windows\winsxs\pending.xml
> c- to take ownership of the file Type in cacls C:\Windows\winsxs\pending.xml
> /G
> :F
> c- Type in del C:\Windows\winsxs\pending.xml
> d- reinstall Windows update agent with /wuforce parameter
> you can download the windows update agent from :
> http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAg
> ent30-x86.exe

To take ownership of the file does the Command go on one line ?

cacls C:\Windows\winsxs\pending.xml /G

and is :F a separate Command ?

> a- download the obliterate tool from :
> \\scratch2\scratch\ribond\obliterate.exe

Would you post the complete URL ? Thanks.

MowGreen [MVP 2003-2008]
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Never Forgotten
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