WSUS Client dont update anymore
Jac
Hi all my client dont update anymore from our WSUS server
If i checked in the wsus console, a lot of the client have needed updates
Here is a log of 1 of my vista pc
2008-10-16 16:09:11:838 1176 1de0 AU ########### AU: Uninitializing
Automatic Updates ###########
2008-10-16 16:09:12:092 1176 1de0 Service *********
2008-10-16 16:09:12:092 1176 1de0 Service ** END ** Service: Service exit
[Exit code = 0x240001]
2008-10-16 16:09:12:092 1176 1de0 Service *************
2008-10-16 16:09:14:428 1176 1c54 Misc =========== Logging initialized
(build: 7.0.6001.18000, tz: -0400) ===========
2008-10-16 16:09:14:428 1176 1c54 Misc = Process:
C:\Windows\system32\svchost.exe
2008-10-16 16:09:14:428 1176 1c54 Misc = Module:
c:\windows\system32\wuaueng.dll
2008-10-16 16:09:14:428 1176 1c54 Service *************
2008-10-16 16:09:14:428 1176 1c54 Service ** START ** Service: Service
startup
2008-10-16 16:09:14:428 1176 1c54 Service *********
2008-10-16 16:09:14:430 1176 1c54 Agent * WU client version 7.0.6001.18000
2008-10-16 16:09:14:430 1176 1c54 Agent * Base directory:
C:\Windows\SoftwareDistribution
2008-10-16 16:09:14:431 1176 1c54 Agent * Access type: No proxy
2008-10-16 16:09:14:431 1176 1c54 Agent * Network state: Connected
2008-10-16 16:09:16:507 1176 1a7c Agent *********** Agent: Initializing
Windows Update Agent ***********
2008-10-16 16:09:16:510 1176 1a7c Agent *********** Agent: Initializing
global settings cache ***********
2008-10-16 16:09:16:510 1176 1a7c Agent * WSUS server: http://tiwsus
2008-10-16 16:09:16:510 1176 1a7c Agent * WSUS status server:
http://tiwsus
2008-10-16 16:09:16:510 1176 1a7c Agent * Target group: (Unassigned
Computers)
2008-10-16 16:09:16:511 1176 1a7c Agent * Windows Update access disabled:
No
2008-10-16 16:09:16:699 1176 1a7c DnldMgr Download manager restoring 0
downloads
2008-10-16 16:09:16:699 1176 1a7c AU ########### AU: Initializing Automatic
Updates ###########
2008-10-16 16:09:16:700 1176 1a7c AU # WSUS server: http://tiwsus
2008-10-16 16:09:16:700 1176 1a7c AU # Detection frequency: 22
2008-10-16 16:09:16:700 1176 1a7c AU # Approval type: Scheduled (Policy)
2008-10-16 16:09:16:701 1176 1a7c AU # Scheduled install day/time:
Wednesday at 12:00
2008-10-16 16:09:16:701 1176 1a7c AU # Auto-install minor updates: Yes
(Policy)
2008-10-16 16:09:16:701 1176 1a7c AU Setting AU scheduled install time to
2008-10-22 16:00:00
2008-10-16 16:09:16:784 1176 1c54 Agent Created new random SusClientId
3e36daaa-3b1e-405e-8ae5-bf43ec3f8c7c. Old Id: none.
2008-10-16 16:09:16:784 1176 1c54 Report *********** Report: Initializing
static reporting data ***********
2008-10-16 16:09:16:784 1176 1c54 Report * OS Version = 6.0.6001.1.0.65792
2008-10-16 16:09:16:784 1176 1c54 Report * OS Product Type = 0x00000006
2008-10-16 16:09:16:834 1176 1c54 Report * Computer Brand = LENOVO
2008-10-16 16:09:16:835 1176 1c54 Report * Computer Model = 881196F
2008-10-16 16:09:16:839 1176 1c54 Report * Bios Revision = 2JKT36AUS
2008-10-16 16:09:16:839 1176 1c54 Report * Bios Name = Ver 1.00PARTTBLl
2008-10-16 16:09:16:839 1176 1c54 Report * Bios Release Date =
2007-06-05T00:00:00
2008-10-16 16:09:16:840 1176 1c54 Report * Locale ID = 3084
2008-10-16 16:09:16:841 1176 1a7c AU AU finished delayed initialization
2008-10-16 16:09:16:842 1176 1a7c AU Triggering AU detection through
DetectNow API
2008-10-16 16:09:16:842 1176 1a7c AU Triggering Online detection
(non-interactive)
2008-10-16 16:09:16:842 1176 1c54 AU #############
2008-10-16 16:09:16:842 1176 1c54 AU ## START ## AU: Search for updates
2008-10-16 16:09:16:842 1176 1c54 AU #########
2008-10-16 16:09:16:845 1176 1c54 AU <<## SUBMITTED ## AU: Search for
updates [CallId = {D9C663D8-DB36-4DCD-BCA3-778A65FAEF5B}]
2008-10-16 16:09:17:319 1176 1b80 Agent *************
2008-10-16 16:09:17:320 1176 1b80 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-10-16 16:09:17:320 1176 1b80 Agent *********
2008-10-16 16:09:17:320 1176 1b80 Agent * Online = Yes; Ignore download
priority = No
2008-10-16 16:09:17:320 1176 1b80 Agent * Criteria = "IsInstalled=0 and
DeploymentAction='Installation' or IsPresent=1 and
DeploymentAction='Uninstallation' or IsInstalled=1 and
DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and
DeploymentAction='Uninstallation' and RebootRequired=1"
2008-10-16 16:09:17:320 1176 1b80 Agent * ServiceID =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
2008-10-16 16:09:17:320 1176 1b80 Setup Checking for agent SelfUpdate
2008-10-16 16:09:17:321 1176 1b80 Setup Client version: Core: 7.0.6001.18000
Aux: 7.0.6001.18000
2008-10-16 16:09:17:321 1176 1b80 Misc Validating signature for
C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2008-10-16 16:09:17:327 1176 1b80 Misc Microsoft signed: Yes
2008-10-16 16:09:20:485 1176 1b80 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80190194
2008-10-16 16:09:20:485 1176 1b80 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x80190194
2008-10-16 16:09:20:485 1176 1b80 Misc WARNING: DownloadFileInternal failed
for http://tiwsus/selfupdate/wuident.cab: error 0x80190194
2008-10-16 16:09:20:485 1176 1b80 Setup WARNING: SelfUpdate check failed to
download package information, error = 0x80244019
2008-10-16 16:09:20:485 1176 1b80 Setup FATAL: SelfUpdate check failed, err
= 0x80244019
2008-10-16 16:09:20:485 1176 1b80 Agent * WARNING: Skipping scan,
self-update check returned 0x80244019
2008-10-16 16:09:20:573 1176 1b80 Agent * WARNING: Exit code = 0x80244019
2008-10-16 16:09:20:573 1176 1b80 Agent *********
2008-10-16 16:09:20:573 1176 1b80 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-10-16 16:09:20:573 1176 1b80 Agent *************
2008-10-16 16:09:20:574 1176 1b80 Agent WARNING: WU client failed Searching
for update with error 0x80244019
2008-10-16 16:09:20:574 1176 1310 AU >>## RESUMED ## AU: Search for
updates [CallId = {D9C663D8-DB36-4DCD-BCA3-778A65FAEF5B}]
2008-10-16 16:09:20:574 1176 1310 AU # WARNING: Search callback failed,
result = 0x80244019
2008-10-16 16:09:20:574 1176 1310 AU # WARNING: Failed to find updates
with error code 80244019
2008-10-16 16:09:20:575 1176 1310 AU #########
2008-10-16 16:09:20:575 1176 1310 AU ## END ## AU: Search for updates
[CallId = {D9C663D8-DB36-4DCD-BCA3-778A65FAEF5B}]
2008-10-16 16:09:20:575 1176 1310 AU #############
2008-10-16 16:09:20:575 1176 1310 AU AU setting next detection timeout to
2008-10-17 01:09:20
2008-10-16 16:09:20:575 1176 1310 AU Setting AU scheduled install time to
2008-10-22 16:00:00
2008-10-16 16:09:21:841 1176 1b80 Report REPORT EVENT:
{3E2822F1-41C4-47A5-8305-A19BD7590729} 2008-10-16 16:09:16:701-0400 1 202
102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success
Content Install Reboot completed.
2008-10-16 16:09:21:841 1176 1b80 Report REPORT EVENT:
{9652837C-DF83-4ED7-A111-26565727F106} 2008-10-16 16:09:20:485-0400 1 148
101 {D67661EB-2423-451D-BF5D-13199E37DF28} 1 80244019 SelfUpdate Failure
Software Synchronization Windows Update Client failed to detect with error
0x80244019.
2008-10-16 16:11:23:081 1176 1b80 PT Initializing simple targeting cookie,
clientId = 3e36daaa-3b1e-405e-8ae5-bf43ec3f8c7c, target group = , DNS name =
titechinfo1.ville.blainville.qc.ca
2008-10-16 16:11:23:081 1176 1b80 PT Server URL =
http://tiwsus/SimpleAuthWebService/SimpleAuth.asmx
2008-10-16 16:11:23:187 1176 1b80 PT WARNING: GetCookie failure, error =
0x8024400D, soap client error = 7, soap error code = 300, HTTP status code =
200
2008-10-16 16:11:23:187 1176 1b80 PT WARNING: SOAP Fault: 0x00012c
2008-10-16 16:11:23:187 1176 1b80 PT WARNING: faultstring:Fault occurred
2008-10-16 16:11:23:187 1176 1b80 PT WARNING: ErrorCode:ServerChanged(4)
2008-10-16 16:11:23:187 1176 1b80 PT WARNING: Message:Server rolled back
since last call to GetCookie
2008-10-16 16:11:23:187 1176 1b80 PT WARNING:
Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/GetCookie"
2008-10-16 16:11:23:187 1176 1b80 PT WARNING:
ID:fe381356-cc27-4979-a21e-34c09b6ed1af
2008-10-16 16:11:23:187 1176 1b80 PT WARNING: PTError: 0x80244015
2008-10-16 16:11:23:187 1176 1b80 PT WARNING: GetCookie_WithRecovery failed
: 0x80244015
2008-10-16 16:11:23:187 1176 1b80 PT WARNING: RefreshCookie failed:
0x80244015
2008-10-16 16:11:23:188 1176 1b80 PT WARNING: RefreshPTState failed:
0x80244015
2008-10-16 16:11:23:265 1176 1b80 PT WARNING: Cached cookie has expired or
new PID is available
2008-10-16 16:11:23:265 1176 1b80 PT Initializing simple targeting cookie,
clientId = 3e36daaa-3b1e-405e-8ae5-bf43ec3f8c7c, target group = , DNS name =
titechinfo1.ville.blainville.qc.ca
2008-10-16 16:11:23:265 1176 1b80 PT Server URL =
http://tiwsus/SimpleAuthWebService/SimpleAuth.asmx
I ran the clientdiag tool
C:\Users\jefrguen>clientdiag
WSUS Client Diagnostics Tool
Checking Machine State
Checking for admin rights to run tool . . . . . . . . . PASS
Automatic Updates Service is running. . . . . . . . . . PASS
Background Intelligent Transfer Service is running. . . PASS
Wuaueng.dll version 7.0.6001.18000. . . . . . . . . . . PASS
This version is WSUS 2.0
Checking AU Settings
AU Option is 4: Scheduled Install . . . . . . . . . . . PASS
Option is from Policy settings
Checking Proxy Configuration
Checking for winhttp local machine Proxy settings . . . PASS
Winhttp local machine access type
<Direct Connection>
Winhttp local machine Proxy. . . . . . . . . . NONE
Winhttp local machine ProxyBypass. . . . . . . NONE
Checking User IE Proxy settings . . . . . . . . . . . . PASS
User IE Proxy. . . . . . . . . . . . . . . . . NONE
User IE ProxyByPass. . . . . . . . . . . . . . NONE
User IE AutoConfig URL Proxy . . . . . . . . . NONE
User IE AutoDetect
AutoDetect not in use
Checking Connection to WSUS/SUS Server
WUServer = http://tiwsus
WUStatusServer = http://tiwsus
UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
Connection to server. . . . . . . . . . . . . . . . . . PASS
WinHttpDownloadFileToMemory(szURLDest, NULL, 0, NULL, NULL, NULL,
&downloadBuffe
r) failed with hr=0x80190194
No Error description could be found
Press Enter to Complete
Any ideas what to do ?
Thanks
JAc
TaurArian
"Jac" <sup...@ville.blainville.qc.ca> wrote in message
news:eLIes68L...@TK2MSFTNGP06.phx.gbl...
Perhaps try the WSUS Newsgroup
In your newsreader:
news://msnews.microsoft.com/microsoft.public.windows.server.update_services
Xposted for your convenience.
Lawrence Garvin
> news:eLIes68L...@TK2MSFTNGP06.phx.gbl...
>> Server is Windows 2003 SP2 + WSUS 3.0 SP1
Did you recently upgrade to the SP1?
>> 2008-10-16 16:09:20:485 1176 1b80 Misc WARNING: DownloadFileInternal
>> failed for http://tiwsus/selfupdate/wuident.cab: error 0x80190194\
>> Checking Connection to WSUS/SUS Server
>> WUServer = http://tiwsus
>> WUStatusServer = http://tiwsus
>> UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
>> Connection to server. . . . . . . . . . . . . . . . . . PASS
>>
>> WinHttpDownloadFileToMemory(szURLDest, NULL, 0, NULL, NULL, NULL,
>> &downloadBuffe
>> r) failed with hr=0x80190194
Looks like the /selfupdate virtual directory has disappeared.
This is a common problem when upgrading to WSUS 3.0 SP1.
If this is the case:
1. Create a virtual directory called 'selfupdate'.
2. Set the pathname to %ProgramFiles%\Update Services\selfupdate
3. Enable anonymous access on the virtual directory.
--
Lawrence Garvin, M.S., MCITP(x2), MCTS(x5), MCP(x7), MCBMSP
Principal/CTO, Onsite Technology Solutions, Houston, Texas
Microsoft MVP - Software Distribution (2005-2009)
MS WSUS Website: http://www.microsoft.com/wsus
My Websites: http://www.onsitechsolutions.com;
http://wsusinfo.onsitechsolutions.com
My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin
Jac
installed sp1 it would solve the problem
"Lawrence Garvin" <lawrence@nospam> wrote in message
news:%2376ADI%23LJH...@TK2MSFTNGP02.phx.gbl...