Error number: 0x800703EE

[DavidConfused]

Using windows 2000 sp4 and ie 6 sp1 i can not get automatic windows update to
work I get the Error number: 0x800703EE

Here is the windows update log :
2009-09-24 12:47:34:453 1668 794 COMAPI FATAL: Unable to connect to the
service (hr=80004002)
2009-09-24 12:47:34:453 1668 794 COMAPI WARNING: Unable to establish
connection to the service. (hr=80004002)
2009-09-24 12:47:37:218 1668 794 Misc Validating signature for
C:\WINNT\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
2009-09-24 12:47:37:218 1668 794 Misc Microsoft signed: Yes
2009-09-24 12:47:38:796 1668 794 Misc Validating signature for
C:\WINNT\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
2009-09-24 12:47:38:812 1668 794 Misc Microsoft signed: Yes
2009-09-24 12:47:38:812 1668 794 Misc Validating signature for
C:\WINNT\SoftwareDistribution\WebSetup\wuident.cab:
2009-09-24 12:47:38:812 1668 794 Misc Microsoft signed: Yes
2009-09-24 12:47:39:015 1668 794 Misc Validating signature for
C:\WINNT\SoftwareDistribution\WebSetup\wuident.cab:
2009-09-24 12:47:39:031 1668 794 Misc Microsoft signed: Yes
2009-09-24 12:47:39:812 1668 794 Misc Validating signature for
C:\WINNT\SoftwareDistribution\WebSetup\wsus3setup.cab:
2009-09-24 12:47:39:812 1668 794 Misc Microsoft signed: Yes
2009-09-24 12:47:39:812 1668 794 Setup *********** Setup: Checking whether
self-update is required ***********
2009-09-24 12:47:39:812 1668 794 Setup * Inf file:
C:\WINNT\SoftwareDistribution\WebSetup\wsus3setup.inf
2009-09-24 12:47:39:828 1668 794 Setup FATAL: Update required for
C:\WINNT\system32\cdm.dll: target version = 7.0.6000.381, required version =
7.2.6001.788
2009-09-24 12:47:39:828 1668 794 Setup FATAL: Update required for
C:\WINNT\system32\wuapi.dll: target version = 7.0.6000.381, required version
= 7.2.6001.788
2009-09-24 12:47:39:828 1668 794 Setup Update required for
C:\WINNT\system32\wuapi.dll.mui: target version = 7.0.6000.381, required
version = 7.2.6001.788
2009-09-24 12:47:39:828 1668 794 Setup FATAL: Update required for
C:\WINNT\system32\wuauclt.exe: target version = 7.0.6000.381, required
version = 7.2.6001.788
2009-09-24 12:47:39:828 1668 794 Setup FATAL: Update required for
C:\WINNT\system32\wuaucpl.cpl: target version = 7.0.6000.381, required
version = 7.2.6001.788
2009-09-24 12:47:39:828 1668 794 Setup Update required for
C:\WINNT\system32\wuaucpl.cpl.mui: target version = 7.0.6000.381, required
version = 7.2.6001.788
2009-09-24 12:47:39:828 1668 794 Setup FATAL: Update required for
C:\WINNT\system32\wuaueng.dll: target version = 7.0.6000.381, required
version = 7.2.6001.788
2009-09-24 12:47:39:828 1668 794 Setup Update required for
C:\WINNT\system32\wuaueng.dll.mui: target version = 7.0.6000.381, required
version = 7.2.6001.788
2009-09-24 12:47:39:828 1668 794 Setup FATAL: Update required for
C:\WINNT\system32\wucltui.dll: target version = 7.0.6000.381, required
version = 7.2.6001.788
2009-09-24 12:47:39:828 1668 794 Setup Update required for
C:\WINNT\system32\wucltui.dll.mui: target version = 7.0.6000.381, required
version = 7.2.6001.788
2009-09-24 12:47:39:828 1668 794 Setup FATAL: Failed to retrieve version for
C:\WINNT\system32\wups.dll, error: 0x800703ee
2009-09-24 12:47:39:828 1668 794 WUWeb FATAL: CheckIfClientUpdateNeeded
failed: error 0x800703ee

[PA Bear [MS MVP]]

When was the last time Automatic Updates worked at all? You've got a
quite-outdated version of WUAgent install.

This should get you sorted:

How to obtain the latest version of the Windows Update Agent [v7.4.7600.226]
to help manage updates on a computer:
http://support.microsoft.com/kb/949104/
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com

[PA Bear [MS MVP]]

[TYPO]

PA Bear [MS MVP] wrote:
> When was the last time Automatic Updates worked at all? You've got a

> quite-outdated version of WUAgent [INSTALLED]...

[DavidConfused]

I follwed the directions and tryed to do a manual intall (because tthe
automatic failed) of this file
http://download.windowsupdate.com/windowsupdate/redist/standalone/7.4.7600.226/windowsupdateagent30-x86.exe

and got an unrecoverable error message box.

The automatic updates have never worked since the box was fired up.

Any other thoughts or suggestions?

"PA Bear [MS MVP]" wrote:

[DavidConfused]

I found version 2 on one of the posts i was able to install it and it failed.
I rebooted and tryed to do auto update again and it worked and downloaded
anoter version of the auto update tool . I have the auto updates working now
I think it is downloading 45 missed updates. Thanks for your help! It put me
on the right track. I will tryn to find the link and post it here later

[MowGreen]

DavidConfused wrote:

> I follwed the directions and tryed to do a manual intall (because tthe
> automatic failed) of this file
> http://download.windowsupdate.com/windowsupdate/redist/standalone/7.4.7600.226/windowsupdateagent30-x86.exe
>
> and got an unrecoverable error message box.
>
> The automatic updates have never worked since the box was fired up.
>
> Any other thoughts or suggestions?

0x800703EE ERROR_FILE_INVALID
System could not allocate the required space in a registry log;
The volume for a file has been externally altered so that the opened
file is no longer valid.

Have updates *ever* been applied to this system ?
Are you notified of available updates ?
What is the installed antivirus/security suite ?

MowGreen
===============
*-343-* FDNY
Never Forgotten
===============

banthecheck.com
"Security updates should *never* have *non-security content* prechecked"

[PA Bear [MS MVP]]

See Mow's reply. I'd be pretty concerned about the overall security of that
Win2K box if I were you, especially since it needed so many updates!