RE: Problem installing KB923980
Gary
"Keith" wrote:
> My Windows XP Home edition computer has been trying to install KB923980 for
> several days. Today it tried it five times -- at least. Each time, the
> messages indicate that the installation was completed successfully, and each
> time it tries to install it again.
>
> What's going on and how can this be fixed?
>
> Thank you
>
> Keith
Cant help Keith but i have similar probs including KB922760 KB923980
KB924270 and IE 7 wont install it downloads and claims to install but it
doesnt!! i only installed IE7 incase this was the problem, other newsgroups
have suggested installing 1 at a time, and switching off firewall, dont work
wi me....
Anton Pegan
First remove the update from Add/Remove programs, if it is present. Then
open C:\Windows\System32 and rename the file nwapi32.dll to nwapi32.old. The
download the update from the following link and install it:
Microsoft Security Bulletin MS06-066
http://www.microsoft.com/technet/security/bulletin/ms06-066.mspx
Reboot your computer and the visit the Windows Update site to see if the
update is reoffered again.
Regards,
Anton Pegan
"Keith" <Ke...@discussions.microsoft.com> wrote in message
news:3B16B32B-5947-48AB...@microsoft.com...
RedRockCanyonMan
I have the same problem but discovered it did intall but it the wrong place.
the file was downloaded into my \E: drive. Sorry I don't know the fix but I
am going to try to download it again with my \E: drive disconnected as that
drive is for my secondary external drive.
"Gary" wrote:
>
> Also ive tried manually downloading files, it extracts and installs then
> fails. Updates can be manually dwnloaded from
> http://support.microsoft.com/kb/923980 etc, it might work for u
SamN
****
This issue is typically caused by the security programs such as antivirus
applications running in the background, which prevent the Windows Update
installer programs from replacing some dll files and registry information on
your system. If the Windows Update detects the dll files which have not been
replaced, the same update will be reoffered.
This update is related to the system file nwapi32.dll in the folder
C:\WINDOWS\system32. Therefore, it can be resolve if we rename nwapi32.dll
and then manually install KB923980.
For your convenience, I have included the steps below.
Step 1: Rename the nwapi32.dll
==========================
1. Close all the open windows.
2. Click Start->Run, type: %windir% and press Enter.
3. Locate and open the System32 folder.
4. Find the nwapi32.dll, right-click on it, and select RENAME. Change the
name to nwapi32.old. Make sure you press Enter after typing in the new name,
so the changes are executed.
Step 2: Download the update from the following link:
=======================================
1. Please visit the following link
http://download.microsoft.com/download/b/f/3/bf33facd-f628-4c19-bd69-86341da0db23/WindowsXP-KB923980-x86-ENU.exe
2. When the File download window appears, please click the Save button, and
save the file WindowsXP-KB923980-x86-ENU.exe to the Desktop.
3. Please locate the file WindowsXP-KB923980-x86-ENU.exe on the Desktop.
4. Double click the file to install the update.
****
It works for me. I have XP home and IE7 installed.
Hope this helps,
Sam
Keith
Thank you very much.
Keith
Keith
I followed the instructions. The installation program ran and completed its
work. Everything looks fine, but there is no new nwapi32.dll. So I
restarted, and still no nwapi32.dll.
Any suggestions? Is nwapi32.dll supposed to be gone?
Keith
MowGreen [MVP]
First, show hidden files, folders, and system files -
http://www.xtra.co.nz/help/0,,4155-1916458,00.html
Check in WINDOWS\system32 for the updated version of nwapi32.dll now.
The updated version is 5.1.2600.3015
Right click the file, if present, choose Properties, then click the
Version tab.
If it's not there then the system will be reoffered the update.
So, open the $hf_mig$ folder in WINDOWS.
In there will be a KB923980 folder
Open it, then open the SP2QFE folder
In there you'll find the nwapi32.dll that *should* have been installed.
Right click it and then drag it to the system32 folder, and then choose
COPY HERE.
DO NOT move the file, COPY it to WINDOWS\system32
Restart the system.
The system will not be reoffered the update.
IF you intend to ever use the service that this update is for, then I'd
recommend registering the file, just in case ...
Go to Start > Run > type in
regsvr nwapi32.dll
Click OK
IF after showing hidden files, folders, etc. you find an older version
of nwapi32.dll, rename it to nwapi32.old
Then copy the file from the $hf_mig$\KB923980\SP2QFE folder to system32
Restart the system
nwapi32.old can be deleted now
MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============
Curren@discussions.microsoft.com Tom Curren
I've been pissing with that mess for a week. I've done all the redos and
fixes and service halting and folder zapping with both DOS batch files and
"Dial-A-Fix" and even manually downloaded the KB patch. All to no avail.
I KNEW MS had to be looking at a trigger (regkey or file) which had NOTHING
to do with the Update Processor.
But it took MO GREEN (yes I get the Mafia Reference), a REAL MVP to figure
it out and present the simple solution.
The instant I renamed the DLL, MS update was satisfied. I didn't even need
to put in the current one (but I did it anyway, because you made it so easy.
FYI, in your notes... regsvr is regsvr32 and that DLL has no registerable
access.)
Again, Glod Bless You Mo.
Tom Curren
MichaelW
aren't a part of the operating system, and is instead,a 3rd party application?
Isn't that like creating a new Executive Branch bueurarachy for [homeland]
security, instead of letting the military and experienced security [secretly]
take care of it?
(I'm saying, the operating system should be taking care of system security
(secretly, without me or ANYONE having to deal with it). The cat calling the
kettle black. Have no idea what that means, but I had to say something [else].
Windows (or somebody) should drop media and do security, but I guess mo'
money in media. When will China put out the new operating system?
MowGreen [MVP]
Why do you think system security is not part of the OS ?
Security Guidance for Windows XP
http://www.microsoft.com/technet/security/prodtech/WindowsXP.mspx
> Help protect your desktop environment using the enhanced security and reliability
> features *included* in the Microsoft Windows XP operating system. Get started now with
> this collection of best practices and guidance, which includes settings and policy
> configuration information, how-to articles, and more.
MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============