Error 0x800C0133

[Barb]

When trying to delete a message from Inbox in Outlook Express I get Error
message 0x800C0133. Internet Explorer is doing strange things (virus type
things), but according to Norton, I have no viruses or spyware. Has anyone
had this problem? At times, my e-mail will not download and at times, will
not send messages. Any solutions????

[PA Bear [MS MVP]]

[X-post to OE General]

> When trying to delete a message from Inbox in Outlook Express I get Error
> message 0x800C0133.

I'm only going to address the OE problem in this reply. Once we get that
sorted, we can deal with the IE issues.

[You will want to print the following instructions for offline reference]

1a. Move any messages that you want to keep out of Sent Items and Deleted
Items folders and into other local OE folders you've created for archiving
(saving) such messages.

2. Write down the location of your identity's store
(http://www.insideoe.com/files/store.htm#storemain).

3. Close OE <= IMPORTANT!!

4. Create a new folder on your desktop named OLD INBOX and open the (empty)
folder.

5a. In Windows Explorer, navigate to your store folder (#2 above) |
Right-click on the file INBOX.DBX | Select CUT.

5b. PASTE the contents of your clipboard into the OLD INBOX folder you
created in #4.

6. Returning to the window in #5a above, find & delete the files OUTBOX.DBX,
SENT ITEMS.DBX, and DELETED ITEMS.DBX.

~~~~~~~~~~~~~~~~~~~
DBXpress (faster, more powerful, with even greater functionality)
http://www.oehelp.com/DBXpress/Default.aspx
~~~~~~~~~~~~~~~~~~~~

7. Run DBXpress on the file INBOX.DBX located in the desktop folder named
OLD INBOX. Any messages recovered can be dragged to an open Outlook Express
folder.

NB: Do NOT drag any recovered messages to your new (and empty) Inbox folder!

To avoid such problems in the future, adhere to the following caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Frequently perform a manual compact of all OE folders while "working
offline". More at http://www.insideoe.com/files/maintain.htm

- Do not cancel Automatic Compacting, should it occur, and do not attempt to
close OE via Task Manager or shutdown your machine if Automatic Compacting
is taking place.

- Disable email scanning by your anti-virus application. It can cause
corruption (i.e., loss of messages) and provides no additional protection:

Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

[hitesh]

dear sir
pls halp to erroe in my outlook exprres
no recived any mail

Thanks
HItesh

[Bruce Hagen]

Error Number: 0x800C0133 = a corrupt Inbox.

Move any mail you wish to save to a local folder you create. Then delete the
problem Inbox as follows.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Write the location down and navigate to it in
Windows Explorer or, copy and paste it into Start | Run.

In WinXP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options |
View.

With OE closed, find the DBX file for the folder in question {Inbox.dbx} and
delete it. A new one will be created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

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