Please always state what OS you're using as it does make a difference -
- -
Which update(s) ?
- -- --
Could you supply some information on what your firewall is , anti-virus,
other RTP programs, etc?
--
http://support.microsoft.com/kb/555375
- -
Click the Start button . In the Search box, type Disk Cleanup, and then, in
the list of results, click Disk Cleanup.
OK - go here and DOWNLOAD the update manually to your desktop.
KB935280
http://www.microsoft.com/downloads/details.aspx?FamilyId=618E24C1-8731-4D04-B0D8-3B4C703EDEE6&displaylang=en
Once downloaded - switch off ALL FIREWALL and ANTI VIRUS software.
Try to install
- - -
I *think* that means a system file can not be found by Component Based
Servicing [CBS]. One can view the cbs.log in WINDOWS\logs\CBS
and, *hopefully*, find out which system file is the culprit.
Be aware that this log can be very large.
Start at the *bottom* of the cbs.log and do a Find for error.
When the log opens in Notepad scroll all the way down to the bottom,
click Edit, Find
Enter error in the Find what: line
Under Direction: put a tick mark next to Up
Click Find Next
Here's an error from a cbs.log that shows Windows Calendar as the file
'not found':
2007-09-05 03:16:55, Error CSI
00000148@2007/9/4:17:16:55.326 (F) CMIADAPTER: AI failed. HRESULT =
HRESULT_FROM_WIN32(ERROR_FILE_NOT_FOUND)
Element:
[94]"<securityDescriptor xmlns="urn:schemas-microsoft-com:asm.v3"
name="WindowsCalendarTasksACL" />"
[gle=0x80004005]
2007-09-05 03:16:55, Error CSI
00000149@2007/9/4:17:16:55.326 (F) CMIADAPTER: Exiting with HRESULT code
= HRESULT_FROM_WIN32(ERROR_FILE_NOT_FOUND).
[gle=0x80004005]
The file was actually on the system BUT it's folder in Scheduled Tasks
had been deleted. The 'package' could not find that folder and the
installation would fail.
Post back with the section of the cbs.log that contains the xml entry,
as the section above does, Vicky:
> Element:
> [94]"<securityDescriptor xmlns="urn:schemas-microsoft-com:asm.v3" name="WindowsCalendarTasksACL" />"
MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============
"2009-06-08 09:27:48, Error CSI 00000522 (F)
HRESULT_FROM_WIN32(14098) #584504# from
Windows::ServicingAPI::CCSITransaction_ICSITransaction::AddComponent(flags =
0x00000004, pdi = @0x3c47b8, pmp =
[186]"\\?\C:\Windows\SoftwareDistribution\Download\5ae3a1fea7584ee302a2e05361e7b29a\inst\x86_microsoft-windows-language-resources_31bf3856ad364e35_7.0.6001.16503_none_9e6af36ec84d3cdd.manifest", disp= 0)
[gle=0x80073712]"
Error 2
"2009-06-08 09:27:48, Error CSI 00000521 (F)
HRESULT_FROM_WIN32(14098) #584505# from
Windows::ServicingAPI::CCSITransaction::ICSITransaction_AddComponent(Flags =
4, a = Microsoft-Windows-Language-Resources, Version = 7.0.6001.16503, pA =
PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS,
PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral,
PublicKey neutral, mp =
[186]"\\?\C:\Windows\SoftwareDistribution\Download\5ae3a1fea7584ee302a2e05361e7b29a\inst\x86_microsoft-windows-language-resources_31bf3856ad364e35_7.0.6001.16503_none_9e6af36ec84d3cdd.manifest", disp = 0)[gle=0x80073712]"
Error 3:
"2009-06-08 09:27:48, Error CSI 00000520 (F)
STATUS_SXS_COMPONENT_STORE_CORRUPT #584619# from
CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition
1[gle=0xd015001a]"
And Error 4:
"2009-06-08 09:27:35, Error CSI
0000051f@2009/6/8:13:27:35.220 (F)
d:\rtm\base\wcp\componentstore\storelayout.cpp(10006): Store corruption
detected in function
ComponentStore::CRawStoreLayout::CheckFamilyIndexForDeadWinnerComponent
expression: (null)
MissingWinningComponentKey on resource
[94]"x86_microsoft-windows-language-resources_31bf3856ad364e35_6.0.6000.16386_none_aac07d41407e78b4"[gle=0x80004005]"
Any help will be GREATLY appreciated!!!!!
Stacey
If you pull your hair out, send some my way. I'm "folliclely-enabled "
> turned off all firewalls and virus scanners.
*** How many 'firewalls and virus scanners' are running
concurrently ? ***
Please enable the native Vista firewall for now as it will *not* cause
updating issues *unless* you've tweaked it.
First, try running the System File Checker:
http://support.microsoft.com/kb/931712
Do Method 1.
If no joy, then run the System Update Readiness Tool [CheckSUR]:
http://support.microsoft.com/kb/947821
MowGreen
===============
*-343-* FDNY
Never Forgotten
===============
Does SFC /SCANNOW say it found components it could not repair?
Stacey
Start regedit and search for this key.
x86_microsoft-windows-language-resources_31bf3856ad364e35_6.0.6000.16386_none_aac07d41407e78b4
Export (save) the key before you delete it, in case you need back.
Located under:
HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\DerivedData\Components\
Run SFC to check for anymore errors, then Windows Update to test.
Delete this one too (but save it first)
x86_microsoft-windows-language-resources_31bf3856ad364e35_7.0.6001.16503_none_9e6af36ec84d3cdd
Suggestion 1: Rename the pending.xml file
================================
1. Click "Start", in "Start Search" item, type: "notepad" (without quotes)
and press Enter.
2. Copy the following commands and then paste them into the opened Notepad
window: *this was key here*
net stop wuauserv
net stop cryptsvc
takeown /f c:\windows\winsxs\pending.xml
icacls c:\windows\winsxs\pending.xml /grant Administrators:(D,WDAC)
del c:\windows\winsxs\pending.xml
pause
3. After pasting the above commands, please close the Notepad window. Choose
"Save" when you are prompted to save the file. Type "rename.bat" as the file
name and choose Desktop from the left panel as the location.
4. Refer to the Desktop and right click the rename.bat file, then choose
"Run as administrator".
5. You will see a DOS-like window processing.
6. After it is completed, please reboot the machine.
After performing the steps successfully, please perform Windows Update to
check the issue again. If the issue persists, please proceed to the next
suggestion.
Suggestion 2: Run the CheckSUR tool
============================
1. Please download and run CheckSUR tool from the following webpage
according to your System Type:
System Update Readiness Tool for Windows Vista (KB947821)
System Update Readiness Tool for Windows Vista for x64-based systems
(KB947821)
2. Double click on the downloaded file to run the CheckSUR tool
3. Restart the computer and perform Windows Update to check the results.
I did have to do both of them to work.... but nothing worked for me before
this. Funny part is I kept getting errors during step one, could not find
the file at all! But I guess doing it this way kicked something in the
circuits and said work blast you :) But hopefully this will help someone one
else along the way who was as desperate as I was. Thank you all for your
help and support!!! I really do appreciate it!!!!!
Hugs
Stacey
Suggestion 1 definitely looks like it's worth trying first.
I did try the SUR Tool, when I I had problems installing the SP2 for Vista.
It could not find any problems, which is how I ended up using SFC, learning
about the CBS logs and I had to edit the registry to fix my Windows Update
problem.
How to overcome error 0x80070490 when installing updates in Windows
Vista/Server 2008
http://blogs.msdn.com/andrekl/archive/2008/09/29/how-to-overcome-error-0x80070490-when-installing-updates-in-windows-vista-server-2008.aspx#ReferenceInfo
The MS Escalation Engineer confirms that the CBS.log will show what's
missing and that deleting the associated reg key will restart the
updating process.
But, at the end of the article, there's a *big* caveat:
> From my research seeing this error means that the binaries actually present on the system are not in
> sync with what CBS has noted. This can be a sign of malware so you should run your favorite malware
> scanner to ensure that your system is "clean".
MowGreen
===============
*-343-* FDNY
Never Forgotten
===============
Malware is highly overrated, Microsoft Windows can screw up on it's own
without help from 3rd party developers... just kidding... well maybe not,
LOL.
Case in point, have you tried MSInfo32? It can sometimes generate a
"corrupted" .nfo file. Save a .nfo and reopen it in MSInfo32. I opened it
up with Notepad and it's text file using XML format. So I tried a program
called XML View and it saids there's an invalid character in the file.
Unfortunately, it didn't tell me where this "invalid" character is. I spent
all day yesterday trying to find it in the 3.8MB report. I tracked it down
as far as Windows Error Report section. I think it's some character
sequence in one of the report names, but I could not find it.
Just so, if some tech support guy wants you to send them the .nfo file and
they tell you it's corrupt and send them another you know where the
"corruption" came from and why it's pointless to resend it.
Anyways, MSInfo32 can still open the file, even though it will give you an
error message the file is corrupt and can not be opened. The file isn't
corrupt to any great extent, at least not to the human eyes. It just has a
character or some sequence of characters that's considered invalid for XML
format.