error code: 0x80244017

[in trouble@discussions.microsoft.com tech in trouble]

Our company has (3) new XP systems, when running Windows updates, only a few
files are downloaded and installed, others "fail". The reason for the
"failures" are the error code 0x80244017. We checked the "Windows Installer"(
latest version) but it is NOT "started". Any suggestions would be
appreciated, thank you.

[TaurArian [MS-MVP]]

You cannot download updates when you access the Windows Update Web site from
a Windows XP-based computer that is behind a firewall or a proxy server
http://support.microsoft.com/default.aspx?scid=kb;en-us;896226
[Error number: 0x80244017], [Error number: 0x80244018], [Error number:
0x80244019], [Error number: 0x8024401B], [Error number: 0x80244021]

How to troubleshoot problems connecting to Windows Update or to Microsoft
Update
http://support.microsoft.com/kb/818018/
see - Change the Windows Installer service to manual startup mode
If the Windows Installer service is disabled, you will encounter errors when
you try to update your computer by using Windows Update or Microsoft Update.
To troubleshoot this problem, change the Windows Installer service to manual
startup mode. To do this, follow these steps: 1. Click Start, click Run,
type services.msc, and then click OK.
2. In the right pane, right-click Windows Installer, and then click
Properties.
3. On the General tab, select Manual under Startup type, and then
click OK.
After you complete these steps, the Windows Installer service can only be
started by a user or a dependent service.
--

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TaurArian [MS-MVP] 2005-2007 - Australia
==================================
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