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Service Pack 3 Setup Error

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LHearold

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May 7, 2008, 9:10:00 PM5/7/08
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I am doing an update to SP (Pro) to SP 3 for a client. They have 7 PCs that
need this update. On three of the PCs I am getting the following error.

Service Pack 3 Setup cannot update a checked (debug) system with a free
(retail) version of Service Pack 3, or vice versa.

The COA is valid on all theree. Two are Dell and one is an OEM version. I
don't quite understand the error and have had no luck in finding it anywhere.

Need some help please.

Thanks,

Larry Hearold

PA Bear [MS MVP]

unread,
May 7, 2008, 9:31:53 PM5/7/08
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How are you attempting to install SP3 on this machine?

I'd question the legitimacy of these machines myself. Can all 3 machines
Validate here? => http://www.microsoft.com/genuine/downloads/Validate.aspx

That being said, see
http://www.askvg.com/windows-xp-sp3-setup-error-cannot-update-a-checked-debug-system-with-a-free-retail-version-of-service-pack-3/

======================================

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

• US:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

• CA:
http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

• UK:
http://support.microsoft.com/oas/default.aspx?ln=en-uk&prid=11273&gprid=522131

• AU:
http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

• Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

LHearold

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May 8, 2008, 12:14:01 AM5/8/08
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All can validate with WGA tool with no problem. Did that before I started the
SP3 install since it was on a checklist that I downloaded from MS technet. I
think the fix given in one of the links you provided may work. Will give it a
try tomorrow. I guess I'm confused about their terminology though. I always
thought it was Retail and OEM. So what is a "checked" version? How do I know
ahead of time if I have a checked version, OEM, or what. There isn't any
literature I can find that even mentions a "checked" version. Where and how
would a "checked" version get installed on a PC? The 3 PCs in question here
had their initial install and all updates done by me personally as part of a
maintenance agreement I have with my customers. It would be nice to know
ahead of time whether or not a particular PC is going to give me a hassle
during the update.

PA Bear [MS MVP]

unread,
May 8, 2008, 12:07:44 PM5/8/08
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Repost: How are you attempting to install SP3 on these machines, via Windows
Update or using an installer you've downloaded? If the latter, is the
installer named windowsxp-kb936929-sp3-x86-debug-enu.exe?

MS installation and compatibility support should be able to answer most of
your questions.
--
~PA Bear

lhea...@micro-consultants.com

unread,
May 8, 2008, 9:46:32 PM5/8/08
to
> >>http://www.askvg.com/windows-xp-sp3-setup-error-cannot-update-a-check...

>
> >> ======================================
>
> >> Free unlimited installation and compatibility support is available for
> >> Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
> >> e-mail support is available only in the United States and Canada.
>
> >> • US:
> >>http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gpr...
>
> >> • CA:
> >>http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gpr...
>
> >> • UK:
> >>http://support.microsoft.com/oas/default.aspx?ln=en-uk&prid=11273&gpr...
>
> >> • AU:
> >>http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gpr...

>
> >> • Other:http://support.microsoft.com/oas/default.aspx?gprid=1173|
> >> select
> >> Windows XP | select Windows XP Service Pack 3
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >> AumHa VSOP & Adminhttp://aumha.net
> >> DTS-Lhttp://dts-l.net/

>
> >> LHearold wrote:
> >>> I am doing an update to SP (Pro) to SP 3 for a client. They have 7 PCs
> >>> that
> >>> need this update. On three of the PCs I am getting the following error.
>
> >>> Service Pack 3 Setup cannot update a checked (debug) system with a free
> >>> (retail) version of Service Pack 3, or vice versa.
>
> >>> The COA is valid on all theree. Two are Dell and one is an OEM version.
> >>> I
> >>> don't quite understand the error and have had no luck in finding it
> >>> anywhere.
>
> >>> Need some help please.
>
> >>> Thanks,
>
> >>> Larry Hearold- Hide quoted text -
>
> - Show quoted text -

PA Bear,

Per our brief conversation on a different thread. The reason I have
not posted back on this one is that I haven't had time to set up my
user name again. Somehow it got lost or something since the group
didn't recognise my login. You had provided me a link on info to do a
registry change to allow the update to run. This worked but with
modification. The link gave instructions to change HKLM\SOFTWARE
\MICROSOFT\WINDOWS NT\CURRENTVERSION string value of CurrentType from
Free to Checked, or vice-versa, and reboot. If I rebooted, the same
error came up and the registry was changed back to the original value.
The only way I could get the value to remain as changed was to boot in
safe mode and make the change. This worked on the machines in this
thread, however, later on I found the same problem on another machine
at the same client and the fix DID NOT work. HOWEVER, I created a new
user, logged in under the new user account and the update worked
flawlessly. After the update was complete, I deleted the user account
I had created and everything was fine.

As a side note, about half of the machines won't install the
downloaded updates from the MS Windows Update site after the SP3
update is applied. There is a fix on the MS Knowledge-base, Article
943144, describing how to re-register the WUPS2.dll that will take
care of this problem.

So, this problem is resolved, for now. Whether or not it wil lrear its
ugly head again in a different manner I don't know. My apologies if I
have ticked you off because you are a volunteer. No offense intended
but I have more people asking me if I am paid than providing any
assistance. I'm 68 and supposed to have been retired for the past 4
years but somehow I'm in demand. Must be age and knowledge, sure as
H___ ain't beauty.

Larry Hearold

brynic

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May 11, 2008, 12:33:01 PM5/11/08
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Brynic wrote.
i have exactly the same problem, I know the xp copy is legit and have disks
to prove it bought direct from microsoft.

"PA Bear [MS MVP]" wrote:

England@discussions.microsoft.com Russell England

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Sep 10, 2008, 8:39:01 AM9/10/08
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I have the same problem but...

I checked the "current type" in the registry and it says "Multiprocessor
Free" rather than "Free"

I have a Dell Inspiron 6400 with Intel Core Duo

"PA Bear [MS MVP]" wrote:

Ali Sher

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Mar 8, 2009, 11:57:15 AM3/8/09
to

HI EveryBody,

The Same Thing Happened With Me, i-e;when I tried to install SP3 Update
Package in Windows XP, Windows showed the following error message:

Service pack 3 setup cannot update a checked (debug) system with a free
(retail) version of service pack 3, or vice versa.

The reason behind this problem is that the update package installs
retail bits on retail builds and checked bits on checked builds. But you
can spoof Windows updates in order to install retail bits on checked
builds and vice versa.

If you are also facing the same problem, then follow these simple steps
which I did and your problem should be solved:

1. Open regedit (click start, then click on Run, And Enter Command
"Regedit" without quotes and hit Enter) and goto:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion

2. In right-side pane look for a String value "CurrentType". Change its
value to Checked and if its already set to Checked, then set it to Free
and click on OK.

3. Exit registry editor and try to install SP3 again. Now it should
install without any problem.

I Hope This Will Work For You And Please Leave Your Reply.
Have A Nice Day!!!


--
Ali Sher
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srirockins

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Jan 5, 2010, 6:27:17 AM1/5/10
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Hi guys... even i face this problem and when i checked in the registry,
the current value shows "Multiprocessor Free" instead of Checked or
Free.. What can be done now?? could any one help me out regarding
this... I tried changing it to "Free" but in vain :(


--
srirockins
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BINTHABIT

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Apr 2, 2010, 6:06:01 PM4/2/10
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1. Open regedit and goto:
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