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Update Error 0x80070017

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Information

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Jan 4, 2009, 12:06:21 AM1/4/09
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We have a machine running WinXP Home SP2 that will not accept any furthur
updates through WindowsUpdate.

It goes online through a Netgear router, and no firewall is on.

It is running AVG8 Free, which updates, and scans clean.

I have installed Spybot 1.6, which picked up a few items, removed them, and
now scans clean.

The latest version of Spysweeper is on as well, and only is running on
demand, not in real time. Its scan came back clean as well.

All updates, whether SP3 or the others available, fail with the above error.
We have clear the download cache, deleted all temp files and defragged, and
still cannot update.

Looking for any other options, short of backing up data and reformatting.

Thanks in advance,

Dan

TaurArian

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Jan 4, 2009, 4:03:43 AM1/4/09
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Information wrote:
:: We have a machine running WinXP Home SP2 that will not accept any

0x80070017 -2147024873 - ERROR_CRC
Data error (cyclic redundancy check).

Error message when you use the Windows Update Web site or Microsoft Update
Web site to install updates: "0x80070017"
http://support.microsoft.com/kb/956704

Run the Chkdsk.exe tool to check the disk for errors

--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Disclaimer: The information has been posted "as is" with no warranties
or guarantees and doesn't give any rights. Computer Maintenance:
Acronis / Diskeeper / Paragon / Raxco

PA Bear [MS MVP]

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Jan 4, 2009, 4:58:10 PM1/4/09
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What TaurArian said.

Chances are that you're seeing the affects of a hijackware infection.

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx

2. Run this online scan (in safe mode w/networking, if need be):
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run additional checks for hijackware, including posting your hijackthis
log to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjuction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
=====================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Information

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Jan 4, 2009, 6:25:02 PM1/4/09
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It took a few reboots but the chkdsk finally cleared some corrupt files.
All is well after clearing the software distribution, as well.

Thanks for the replies.


"TaurArian" <taur...@gmail.com> wrote in message
news:O6X9Utkb...@TK2MSFTNGP03.phx.gbl...

PA Bear [MS MVP]

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Jan 4, 2009, 7:59:15 PM1/4/09
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Then why did you begin a new thread 2 minutes before posting this reply
saying WU was being redirected to msn.com?
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