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Lync USB Auditor Service

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Arthur@discussions.microsoft.com Thomas Arthur

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Feb 12, 2009, 1:38:00 PM2/12/09
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Hello,

I am an information support coordinator for a company. We have had a couple
PC's that, after windows updates was ran, have had a Lync USB Auditor Service
started. This service creates an issue were it takes the PC 20 minutes before
the login screen is displayed. I spoke with our Network Administrator and we
currently do not have auditing running on our network. I began to suspect a
windows update for the following reason. A user called and stated that
Windows had restarted while she was away from her desk. When she came back
she had to wait quiet some time before the login screen would appear. I
verified that it was in fact Automatic Updates that had rebooted her PC after
installing KB890830, KB960715 and KB961260. Having run into this issue
before, I knew to disable the Lync USB Auditor Service to resolve that issue.
My concern is, where did this service come from? I have been unable to find
much information on this service besides it being a Layton Technology product.

Any assistance would be greatly appreciated. Thank you.

Thomas Arthur

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Feb 12, 2009, 1:41:02 PM2/12/09
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PA Bear [MS MVP]

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Feb 12, 2009, 2:23:12 PM2/12/09
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Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB960715).

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net

Gis Bun

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Feb 12, 2009, 2:38:11 PM2/12/09
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