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Error 0x800A138f (800c0005) Lucy?
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mark
Sep 19, 2003, 2:53:56 AM9/19/03
to
Hello All
After locating the information below relating to my error messages I ran the
suggested solution and all was OK, ie I could access windows updaet and down
load etc. I have tried again today and the same set of errors are listed, I
have followed the solution again with no luck. F.i. I ahve alos worked
through the advice on
http://www.updatexp.com/0x800A138F.html and also
http://v4.windowsupdate.microsoft.com/troubleshoot/. I have two users on the
sytem (both with admin functions) and two possible dial up accounts (same
ISP - private and business accounts), would this have any effect? If I
access the windows update catalogue and sort by OS etc what is the best
(easiest) method to check which downloads I am missing?
Thanks for any imput
//M
After locating the information below relating to my error messages I ran the
suggested solution and all was OK, ie I could access windows updaet and down
load etc. I have tried again today and the same set of errors are listed, I
have followed the solution again with no luck. F.i. I ahve alos worked
through the advice on
http://www.updatexp.com/0x800A138F.html and also
http://v4.windowsupdate.microsoft.com/troubleshoot/. I have two users on the
sytem (both with admin functions) and two possible dial up accounts (same
ISP - private and business accounts), would this have any effect? If I
access the windows update catalogue and sort by OS etc what is the best
(easiest) method to check which downloads I am missing?
Thanks for any imput
//M
RJ Muller
Sep 20, 2003, 11:49:18 AM9/20/03
to
"mark" <mwh...@hotmail.com> wrote in message
news:%23jQFdqn...@TK2MSFTNGP11.phx.gbl...
possible solutions on those web sites to no avail. Windows Update and Office
Update both stopped working on 3 different computers ( 2 Windows XP Home, 1
Windows XP Pro) simultaneously, so I doubted that it is a local problem - I
suspected a problem with WU - but all of the suggested solutions imply that
it is caused by a configuration problem on the client.
According to the Windows Update.log file, the underlying error occurs when:
"Querying software update catalog from
https://a248.e.akamai.net/v4.windowsupdate.microsoft.com/getmanifest.asp
(Error 0x800C0005)"
The problem must be with the akamai server.
Lucy [MS]
Sep 22, 2003, 12:55:52 AM9/22/03
to
This sounds like a possible ISP problem. You may want to contact your ISP
or test by using a temporary ISP to access the site.
If this doesn't help then I recommend creating a case for more in depth
troubleshooting and personalized support.
http://support.microsoft.com/
or test by using a temporary ISP to access the site.
If this doesn't help then I recommend creating a case for more in depth
troubleshooting and personalized support.
http://support.microsoft.com/
Thanks,
Lucy [MS]
This posting is provided "AS IS" with no warranties, and confers no rights
"RJ Muller" <rjmu...@atvia.com> wrote in message
news:uTT6E74f...@TK2MSFTNGP09.phx.gbl...
RJ Muller
Oct 24, 2003, 12:15:50 PM10/24/03
to
Thanks for the advice Lucy. As you (and I) suspected, it was likely due to
the ISP. They had added anti-virus filters to the network shortly before the
problem began. To this date, they have not responded to any of my inquiries,
but the problem has 'gone away'. I am able to use both Windows and Office
Update sites again on all computers.
RJM
the ISP. They had added anti-virus filters to the network shortly before the
problem began. To this date, they have not responded to any of my inquiries,
but the problem has 'gone away'. I am able to use both Windows and Office
Update sites again on all computers.
RJM
"Lucy [MS]" <a-l...@online.microsoft.com> wrote in message
news:urFGTXM...@TK2MSFTNGP10.phx.gbl...
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