Windows Installer runs when right clicking C:\ in My Computer
Dellphinus
After the install, any time I right click on C:\ in My COmputer or Windows
Explorer, I get the windows Installer. "The feature you are trying to
install is on a CD-ROM or other removable disk that is not avaliable. Insert
the " disk and click OK. "Use Source" option box has then numeral 1 in it.
Clicking OK after clearing the Use Source box results in the right click
context menu coming up withj no apparent ill effects.
System information (complements of a previous encounter with Mr. Stanley :-) )
Windows version 5.1 (Build2600.xpsp2_gdr.090804-1412:Service Pack 2
Dell DImension 4500, Intel processor
Microsoft Genuine Advantage Diagnostic Results ALL Passed
MGA Diagnostics Report
Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A
Windows Product Key: *****-*****-3WWXQ-2VJRX-T6XKG
Windows Product Key Hash: rMG42bVgCPBKBWJPdRV2mNNEr0w=
Windows Product ID: 55277-OEM-2141875-62038
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 5.1.2600.2.00010300.2.0.hom
ID: {F3F1404E-5C64-4760-9C1C-3F6E9B8B2BF4}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.9.1
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A
Version: N/A
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Edition 2003 - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics:
77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details:
<GenuineResults><MachineData><UGUID>{F3F1404E-5C64-4760-9C1C-3F6E9B8B2BF4}</UGUID><Version>1.9.0019.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-T6XKG</PKey><PID>55277-OEM-2141875-62038</PID><PIDType>3</PIDType><SID>S-1-5-21-1708537768-1078081533-839522115</SID><SYSTEM><Manufacturer>DELL</Manufacturer><Model>DIM_4500</Model></SYSTEM><BIOS><Manufacturer>Intel
Corp.</Manufacturer><Version>A02</Version><SMBIOSVersion major="2"
minor="3"/><Date>20020522000000.000000+000</Date><SLPBIOS>Dell System,Dell
Computer,Dell System,Dell
System</SLPBIOS></BIOS><HWID>FBF8388701842062</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central
Standard
Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product
GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft
Office Professional Edition
2003</Name><Ver>11</Ver><Val>B90A82CB9436500</Val><Hash>QkyZNrhgPP7BeMX/VkVt7x/e8Zg=</Hash><Pid>73931-640-1545006-57285</Pid><PidType>14</PidType></Product></Products><Applications><App
Id="15" Version="11" Result="100"/><App Id="16" Version="11"
Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19"
Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App
Id="1B" Version="11" Result="100"/><App Id="44" Version="11"
Result="100"/></Applications></Office></Software></GenuineResults>
Licensing Data-->
N/A
Windows Activation Technologies-->
N/A
HWID Data-->
N/A
OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 145B4:Dell Inc|19CC0:GENUINE C&C
INC|145B4:Microsoft Corporation
Marker string from OEMBIOS.DAT: Dell System,Dell Computer,Dell System,Dell
System
OEM Activation 2.0 Data-->
N/A
Dellphinus
generates File Not Found.
![PA Bear [MS MVP]'s profile photo](http://lh3.googleusercontent.com/a-/ALV-UjXsf05hH-R8XChS3fXPPzfoO8FYYxAKhT86KfPnIELr3QJ9tQ=s40-c)
PA Bear [MS MVP]
Help: I Got Hacked. Now What Do I Do?
http://technet.microsoft.com/en-us/library/cc700813.aspx
Back-up any personal data (none of which should be considered 100%
trustworthy at this point) then format the HDD & do a clean install of
Windows. Please note that a Repair Install (AKA in-place upgrade) will NOT
fix this!
HOW TO do a clean install of WinXP: See
http://michaelstevenstech.com/cleanxpinstall.html#steps and/or Method 1 in
http://support.microsoft.com/kb/978307
After the clean install, you'll have the equivalent of a "new computer" so
take care of everything on the following page before otherwise connecting
the machine to the internet or a local network (i.e., other computers) and
before using a flash drive or SDCard that isn't brand-new or hasn't been
freshly formatted:
4 steps to help protect your new computer before you go online
http://www.microsoft.com/security/pypc.aspx
Other helpful references include:
HOW TO get a computer running WinXP Gold (no Service Packs) fully patched
(after a clean install)
http://groups.google.com/group/microsoft.public.windowsupdate/msg/3f5afa8ed33e121c
HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after a
clean install)
http://groups.google.com/group/microsoft.public.windowsxp.general/msg/a066ae41add7dd2b
Tip: After getting the computer fully-patched, download/install KB971029
manually: http://support.microsoft.com/kb/971029
NB: Any Norton or McAfee free-trial that came preinstalled on the computer
when you bought it will be reinstalled (but invalid) when Windows is
reinstalled. You MUST uninstall the free-trial and download/run the
appropriate removal tool before installing any updates, Windows Service
Packs or IE upgrades and before installing your new anti-virus application
(which will require WinXP SP3 to be installed).
Norton Removal Tool
ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
McAfee Consumer Products Removal Tool
http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
Also see:
Steps To Help Prevent Spyware
http://www.microsoft.com/security/spyware/prevent.aspx
Steps to Help Prevent Computer Worms
http://www.microsoft.com/security/worms/prevent.aspx
Avoid Rogue Security Software!
http://www.microsoft.com/security/antivirus/rogue.aspx
If these procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
Dellphinus
Can you elaborate? This computer was just given a clean bill of health at
the GeekstoGo site. ANd I've been running Black Ice firewall and McAfee
Enterprise.
What nastie does this?
> .
>
Michael
http://www.malwarebytes.org/
I don't know from this "GeekstoGo", but I do know CrapAfee is one of the
worst AV out there.
--
"Don't pick a fight with an old man.
If he is too old to fight, he'll just kill you."
"Dellphinus" <Dellp...@discussions.microsoft.com> wrote in message
news:34259E37-883E-4587...@microsoft.com...
Dellphinus
MBAM, SuperAntiSpyware, ESET, McAfee, RootRepeal, GMER, Kaspersky all came
up clean; I'm rerunning MBAM, SAS, Kaspersky, Rootrepeal and McAfee now.
MowGreen
installation and it left a temp link to an .msi on the C:\ drive.
Suggest you run the Windows Installer Cleanup Utility and see if it
offers to clean up which said "thing" was installed from a "CD-ROM or
other removable media" that used the msi installation process.
http://support.microsoft.com/kb/290301
If a "destructive" antivirus or security suite is installed (EX:
Norton/McAfee), then the phantom running of the .msi is most likely
directly related to it.
MowGreen
================
* -343-* FDNY
Never Forgotten
================
banthecheck.com
"Security updates should *never* have *non-security content* prechecked
PA Bear [MS MVP]
installed ANY critical security updates since October 2006 so there's no WAY
you could trust the security of the computer (or your data) now, despite
what anyone at GeekstoGo told you.
And there's no way any anti-virus application would be working on a WinXP
SP1 computer either.
Dellphinus
Machine has had SP2 installed for a long time, I just installed the latest
updates to it (I think there was only one Security update outstanding on it).
> .
>
PA Bear [MS MVP]
Thanks for clarifying.
What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)? Were any of these applications running
in the background when you attempted to install SP3?
Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you bought
it)?
How to troubleshoot an unsuccessful installation of WinXP SP3
http://support.microsoft.com/kb/950718
WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldron/archive/2008/05/08/windows-xp-sp3-read-all-prerequisites-for-a-successful-installation.aspx
Free unlimited installation and compatibility support for WinXP SP3 was
available from 14 April 2008 thru May 2009. Such support will cost you
US$59 per incident now. [You snooze, you lose.]
Dellphinus
What anti-virus application or security suite is installed and is your
subscription current?
McAfee Virusscan Enterprise 8.051( I think that's the version, it's at home,
I'm at work). Updates def files daily, runs targetted scan daily, full scan
weekly.
What anti-spyware applications (other than Defender)?
MBAM and SuperantSpyware run manually, Adaware in background.
What third-party firewall (if any)? Were any of these applications running
in the background when you attempted to install SP3?
Proventia firewall
Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you bought
it)?
I believe it came with Norton. Never been used, and I THINK it was
uninstalled before McAfee was loaded.
How to troubleshoot an unsuccessful installation of WinXP SP3
http://support.microsoft.com/kb/950718
I'm not trying to install SP3 yet, I'm still trying to figure out how to fix
the" right click on C drive bringing up the Installer window " problem.
Thanks,
> .
>
Shenan Stanley
<comments inline>
<entire conversation>
http://groups.google.com/group/microsoft.public.windowsupdate/browse_frm/thread/7c834efab3b77822
</entire conversation>
Dellphinus wrote:
> What anti-virus application or security suite is installed and is
> your subscription current?
> McAfee Virusscan Enterprise 8.051( I think that's the version, it's
> at home, I'm at work). Updates def files daily, runs targetted
> scan daily, full scan weekly.
IMO - Uninstall Mcafee, cleanup after it with the McAfee Remover tool.
Get a different antivirus.
Free: Avira AntiVir;
Cost: eSet NOD32 (AV Only, 2 years, Home and Home Office)
> What anti-spyware applications (other than Defender)?
> MBAM and SuperantSpyware run manually, Adaware in background.
I would drop AdAware completely and purchase MalwareBytes (*if* you need one
running resident.)
I would uninstall SuperAntiSpyware and only download/scan with it if you
need to cleanup after a mess.
> What third-party firewall (if any)? Were any of these applications
> running in the background when you attempted to install SP3?
> Proventia firewall
I would uninstall any/all third-party firewalls.
In the last few years I have seen them cause more issues than they fix. The
Windows Firewall in combination with common sense works just fine. If you
have a NAT router (your LAN IP is a private IP like 10.10.x.x or
192.168.x.x) - even better - the combination does just about everything you
will need.
> Has a(another) Norton or McAfee application ever been installed on
> the computer (e.g., a free-trial version that came preinstalled
> when you bought it)?
> I believe it came with Norton. Never been used, and I THINK it was
> uninstalled before McAfee was loaded.
Again - uninstall McAfee and run the removal tool.
Since Norton *might* have been on there, download and run their removal tool
as well.
> How to troubleshoot an unsuccessful installation of WinXP SP3
> http://support.microsoft.com/kb/950718
>
> I'm not trying to install SP3 yet, I'm still trying to figure out
> how to fix the" right click on C drive bringing up the Installer
> window " problem.
May end up being the same thing. ;-)
Good Luck!
--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html
PA Bear [MS MVP]
> <comments inline>
<snippage>
>> McAfee Virusscan Enterprise 8.051( I think that's the version, it's
>> at home, I'm at work). Updates def files daily, runs targetted
>> scan daily, full scan weekly.
>
> IMO - Uninstall Mcafee, cleanup after it with the McAfee Remover tool.
McAfee *Consumer* Products Removal Tool won't touch any McAfee *Enterprise*
leftovers, Shenan.
PA Bear [MS MVP]
> uninstalled before McAfee was loaded
Norton (and McAfee) SOHO applications are notorious for not uninstalling (or
upgrading) cleanly.
1. Download the Norton Removal Tool, saving it to your desktop:
ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
2. Close all open applications (i.e., anything with an icon on the taskbar).
3. Double-click on the file you saved in #1 above to run the utility. Don't
TOUCH your keyboard until the run completes, then reboot.
> I'm not trying to install SP3 yet...
Better get a move on, then: Extended Support for WinXP SP2 ends on 10 July
2010. After that date, computers running WinXP SP2 will NOT be offered any
further critical security updates, Automatic Updates will not work, and
Windows Update website will not be accessible until SP3 is installed.
<snip>
>>>>>>
>>>>>> Dellphinus wrote:
>>>>>>> Correction- clicking CANCEL brings up the context menu. CLicking OK
>>>>>>> generates File Not Found.
>>>>>>>
>>>>>>> "Dellphinus" wrote:
>>>>>>>
>>>>>>>> Just installed latest updates for SP2 in prep for SP3 install.
>>>>>>>> After the install, any time I right click on C:\ in My COmputer or
>>>>>>>> Windows
>>>>>>>> Explorer, I get the windows Installer. "The feature you are trying
>>>>>>>> to
>>>>>>>> install is on a CD-ROM or other removable disk that is not
>>>>>>>> avaliable.
>>>>>>>> Insert the " disk and click OK. "Use Source" option box has then
>>>>>>>> numeral
>>>>>>>> 1 in it. Clicking OK after clearing the Use Source box results in
>>>>>>>> the
>>>>>>>> right click context menu coming up withj no apparent ill effects.
<blithersnippage>