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Windows Update: Error 801901F7

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Dennis Skelton

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Jul 11, 2002, 3:35:53 PM7/11/02
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Anyone, please help me with the following error:

Error 0x801901F7
Win XP Pro (Clean Install)
IE 6.0.2600.0000.xpclient.010817-1148

I've so far I have:
Reinstalled IE6
Deleted the iuctl.dll & iuengine.dll
Cleared the temporary internet files
Deleted the files in the Windows Update folder (there was no uihst.xml file)
Renamed the \catroot2 folder
Updated JavaVM
Updated the AutoUpdate client
Renamed the \catroot2 folder

All assistance is greatly appreciated,

Dennis
ris...@mindspring.com


2002-07-10 17:45:23 Success IUCTL Starting
2002-07-10 17:45:23 Success IUCTL Shutting down
2002-07-10 20:18:13 Success CDM Starting
2002-07-10 20:18:13 Success IUCTL Starting
2002-07-10 20:18:34 Error IUCTL Downloading iuident.cab from
http://windowsupdate.microsoft.com/v4/iuident.cab (Error 0x80072EE2)
2002-07-10 20:18:34 Success IUCTL Shutting down
2002-07-10 20:18:50 Success CDM Shutting down
---(same error message over and over again)---
2002-07-11 15:18:34 19:18:34 Error IUCTL Library download
error and timed out (42912 ms). Will not retry. (Error 0x801901F7)
2002-07-11 15:18:34 19:18:34 Error IUCTL Failed to download
iuident.cab from http://windowsupdate.microsoft.com/v4/ to C:\Program
Files\WindowsUpdate\V4\temp (Error 0x801901F7)
2002-07-11 15:18:34 19:18:34 Success IUENGINE Starting
2002-07-11 15:18:35 19:18:35 Success IUENGINE Shutting down

Lucy [MS]

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Jul 16, 2002, 1:25:27 PM7/16/02
to
Hi Dennis,


Overall it looks like your unable to download the cab file from Windows
Update.

Can you please verify the iudent.cab exists in

C:\Program Files\WindowsUpdate\V4\temp

If the temp folder does not exist in V4 please create it.
Ensure the folder has Full Control permissions

How about the a folder called WUTEMP does that exist? If so please delete
the contents of the folder.

Another possible cause is an application blocking the download. Here's a
list of some apps known to intercept Windows Update.

NetSonic Pro 2.0 Fast Net 99
NetZIP Web Cellerator
Norton system works 2000 Web Turbo
GetRight Alexa
AtGuard Gozilla
Internet Boost 99 Bonzi buddy
Peak Jet MicroSurfer
Web Early PC-cillin
Turbo Explorer No More Ads


Let us know the outcome.

--
Thanks,
Lucy [MS]

All advice is offered as-is without warranty of any kind


"Dennis Skelton" <ris...@mindspring.com> wrote in message
news:#OYIQIRKCHA.2032@tkmsftngp10...

Dennis Skelton

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Jul 17, 2002, 12:14:50 PM7/17/02
to
Lucy,

There was no C:\Program Files\WindowsUpdate\V4\temp folder. I created it and
enabled the permissions.

There was no WUTEMP folder to delete.

I don't thave any of the applications you listed below.

Now I am getting a TCP_ERROR.

This is the latest part of the log file:

2002-07-15 12:02:20 Error IUCTL Downloading iuident.cab from
http://windowsupdate.microsoft.com/v4/iuident.cab (Error 0x800701F7)
2002-07-15 12:02:20 Success IUCTL Shutting down
2002-07-15 12:02:40 Success CDM Shutting down
2002-07-17 10:08:55 Success CDM Starting
2002-07-17 10:08:59 Success IUCTL Starting
2002-07-17 10:08:59 Success IUENGINE Starting
2002-07-17 10:08:59 Error IUENGINE Ident has no cert url (Error
0x0000000D: The data is invalid.)
2002-07-17 10:08:59 Success IUENGINE Started process to regester
driver not found with Help Center. Not completing this process may not be
error.
2002-07-17 10:09:02 Success IUENGINE Started process to regester
driver not found with Help Center. Not completing this process may not be
error.
2002-07-17 10:09:12 Success IUENGINE Shutting down
2002-07-17 10:09:12 Success IUCTL Shutting down
2002-07-17 10:09:12 Success CDM Shutting down

Thanks for the assistance,
Dennis


"Lucy [MS]" <a-l...@online.microsoft.com> wrote in message
news:eUqNp2OLCHA.2588@tkmsftngp09...


> Hi Dennis,
>
>
> Overall it looks like your unable to download the cab file from Windows
> Update.
>
> Can you please verify the iudent.cab exists in
>

> c>

Dennis Skelton

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Jul 17, 2002, 12:22:47 PM7/17/02
to
Lucy,

Disregard the TCP_ERROR. I tried www.windowsupdate.com and got through, but
with the same error of downloading iuident.cab.

--Chad

"Dennis Skelton" <ris...@mindspring.com> wrote in message

news:ead63zaLCHA.2192@tkmsftngp08...

Lucy [MS]

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Jul 19, 2002, 12:27:57 PM7/19/02
to
Dennis,

I'm sending you the cab file to ris...@mindspring.com


--
Thanks,
Lucy [MS]

All advice is offered as-is without warranty of any kind


"Dennis Skelton" <ris...@mindspring.com> wrote in message

news:evObU4aLCHA.2696@tkmsftngp13...

Dennis Skelton

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Jul 24, 2002, 3:29:01 PM7/24/02
to
Lucy,

I first want to apologize for not getting back in touch with you for such a
long time. My cable/internet provider was performing "maintenance" in my
area and I was without internet access for a week.

The first thing I did, when my access was restored, was try
windowsupdate.microsoft.com...and I had no problem connecting and
downloading the updates. I didn't even install the iuident.cab from your
email.

I don't know if the problem was with my ISP or the site. Either way, thanks
for your help...it was and is greatly appreciated.

--Dennis

"Lucy [MS]" <a-l...@online.microsoft.com> wrote in message

news:OVahfE0LCHA.1988@tkmsftngp08...

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