All Windows Update links redirect to msn.com

Loretta

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Jul 4, 2008, 4:48:25 PM7/4/08

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All my computer Windows Update links redirect to msn.com. And when I try to
use the ones on line I end up with a blank web page?
There must be a way to fix this with out reloading Windows XP SP 2, I was
able to bypass this problem by downloading the sp3 program to a different
computer and then putting it on the problem computer.
At the same time when I choose to shut down the Windows XP does a restart
instead.
I had tried help and support. I got one response that ended up not being
helpful for this issue.
Loretta

PA Bear [MS MVP]

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Jul 4, 2008, 8:02:36 PM7/4/08

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Always reply to your original thread, please.

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

• US:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

• CA:
http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

• UK:
http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131

• AU:
http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

• Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

TaurArian

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Jul 4, 2008, 8:16:51 PM7/4/08

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Consideration -

System may be infected with malware "Vundo"
http://www.microsoft.com/security/portal/Entry.aspx?name=Win32%2fVundo

Unexplained computer behavior may be caused by third-party software
http://support.microsoft.com/kb/827315

Kaspersky Labs On-line Virus Checker:
http://www.kaspersky.com/remoteviruschk.html

--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco

"Loretta" <lore...@anderson-computer.com> wrote in message
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WindowsUser1957

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Oct 14, 2008, 9:23:01 AM10/14/08

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WindowsUser1957

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Oct 14, 2008, 9:44:01 AM10/14/08

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I had the same problem. After spending a couple of hours with microsoft
support scanning, creating a new user (that had IE6) the solution was to go
to:
Control Panel/
Nework connections/
Locan Area Connection/
Properties/
select Internet Protocol (TCP/IP)/
Properties/
Select "Obtain DNS server address automatically" (I had "Use the following
DNS server addressess checked with server addressess entered)
That fixed the problem. Support told me that the setting was set/changed by
my ISP but i'm not sure if that is true. It may have been some adware that
changed it. In a scan I found an Adware. file in my registry and deleted it.
There were so many things we tried before finally changing the DNS server
setting that I am not sure if changing the DNS setting was the only thing
that corrected the problem but that is where I would start. We had
uninstalled IE7 (couldn't uninstall through Add/Remove software however) and
created a new administrative user that defaulted to IE6. I have since
reinstalled IE7 and everything is working fin

steve

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Oct 27, 2008, 5:19:58 PM10/27/08

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i had this problem.. reinstalled windows.. didnt work, then i ran antimalware bytes it found rootkits and dns trojans, i hard set my router and modem, iam now downloading from windows update! this drove me crazy for three days! hope this helps somebody else!

Jeff

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Dec 22, 2008, 2:32:01 PM12/22/08

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The TCP/IP suggestion worked for me. Thank you!