Windows Vista Update Will not install

Dave

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May 26, 2007, 12:10:01 PM5/26/07

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I am trying to install Vista update KB929735 but it fails every time with
error code 80073712. Can anyone help? I have tried to run reg delete
HKLM\COMPONENTS /v StoreDirty but this just throws up an error. Can anyone
help?

MowGreen [MVP]

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May 26, 2007, 2:18:10 PM5/26/07

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Dave,

Suggest you try this -
http://support.microsoft.com/kb/931712

> Note ... start the Command Prompt program by right-clicking Command Prompt, clicking
> Run as administrator, and then typing administrator credentials.

'administrator credentials' means password, *if* you've created same for
the Admin account. If not, just leave the 'credentials' blank and press
Enter.

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============

Dave

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May 27, 2007, 11:55:01 AM5/27/07

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I have tried this and I get the following message:
The system was unable to find the specified registry key or value. This is
the SECOND time I have been told to carry out this task and this is the
SECOND time I have told Microsoft that this does not work.

MowGreen [MVP]

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May 28, 2007, 2:58:57 PM5/28/07

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I don't work for Microsoft and I don't have Vista installed.
Sorry it didn't resolve the issue.

MowGreen [MVP 2003-2007]
================

Robert Aldwinckle

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May 28, 2007, 7:50:53 PM5/28/07

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"Dave" <Da...@discussions.microsoft.com> wrote in message
news:D6C809C3-D3C1-43EC...@microsoft.com...

So, you tried a search something like this to find that tip?

(0x80073712 OR 80073712 OR 14098) site:microsoft.com

If guessing doesn't work perhaps it's time to try some diagnosis? <eg>

Try installing it manually with verbose mode logging?

What is the context of the code (or its aliases) in the install log(s)?

HTH

Robert Aldwinckle
---

TaurArian

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May 31, 2007, 1:45:01 AM5/31/07

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As you have been dealing with MS directly, then tell MS for the THIRD time
that the solutions they have advise you to try previously have not worked in
your situation. Keep the communication going until you receive an answer.

Here on the Newsgroups, are only volunteers.
K

Eli

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Nov 24, 2007, 6:02:00 PM11/24/07

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i run cmd and i try it and it tell me acces denied i need help

Robert Aldwinckle

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Nov 26, 2007, 1:42:54 AM11/26/07

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(cross-post added to Vista Performance and Maintenance)
"Eli" <E...@discussions.microsoft.com> wrote in message
news:5F4BAFAA-8363-4B7F...@microsoft.com...

>i run cmd and i try it and it tell me acces denied i need help

I don't have Vista but as I understand it you may have to right-click the shortcut
and use the Run as... dialog to run that task as an Administrator.
See if doing that changes your symptom?

BTW it may help if you clarify what exactly it is that you're trying to do.
You're reopening a long dead thread and essentially ignoring all previous
discussion in it so we don't know whether those details apply to you
or whether you are just piggybacking this (unrelated?) question on it.

Good luck

Robert
---

http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?&query=%22windows+vista+update+will+not+install%22&lang=en&cr=US&guid=&sloc=en-us&dg=microsoft.public.windowsupdate&p=1&tid=d6c809c3-d3c1-43ec-85e3-e8d66527985f&mid=d6c809c3-d3c1-43ec-85e3-e8d66527985f

5/28/2007 4:53 PM PST

ami5150

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Dec 9, 2007, 1:56:01 PM12/9/07

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i have the same error, i did what the online help said to do, so i called
microsoft, though i have only has the vista for 2 days, they wanted 59
dollars for help. I wonder if they made this error in oder to get more money?

waywardone

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Dec 26, 2007, 3:00:02 PM12/26/07

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I have had this problem with KB935807 so I downloaded the stand alone update
tried it it didn't work then I noticed it was blocked as coming from another
computer